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Mandarin Oriental, Shenzhen

5.0 star property
Luxury hotel with 8 restaurants connected to the convention center in Shenzhen

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Photo gallery for Mandarin Oriental, Shenzhen

Bar (on property)
Skyline View Suite | Premium bedding, minibar, in-room safe, desk
Indoor pool, sun loungers
Twin Room (Skyline View) | Premium bedding, minibar, in-room safe, desk
Presidential Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Gym

Explore the area

Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Huaqiangbei
    ‪17 min walk‬
  • Shenzhen Convention and Exhibition Center
    ‪4 min drive‬
  • Dongmen Pedestrian Street
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪36 min drive‬

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Room options

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room | Premium bedding, minibar, in-room safe, desk

Premier View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • 2045 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | Premium bedding, minibar, in-room safe, desk

Club Skyline View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin Suite

Mandarin Suite | Premium bedding, minibar, in-room safe, desk

Mandarin Suite

  • 2045 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite | Premium bedding, minibar, in-room safe, desk

Skyline View Suite

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 4306 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View) | Premium bedding, minibar, in-room safe, desk

Twin Room (Skyline View)

  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shenzhen

Located in Futian, Mandarin Oriental, Shenzhen is 1.2 mi (1.9 km) from Huaqiangbei and within a 10-minute drive of other popular attractions like Dongmen Pedestrian Street. This 5-star hotel welcomes guests with 178 rooms and conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to the convention center in central Shenzhen, and a short drive from Shenzhen Convention and Exhibition Center and Huanggang Border Crossing.

What's nearby

  • Huaqiangbei - 17 min walk - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 4 min drive - 2.6 miles
  • Coco Park Shopping Center - 4 min drive - 2.6 miles
  • Huanggang Border Crossing - 5 min drive - 3.5 miles
  • Dongmen Pedestrian Street - 7 min drive - 4.3 miles

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪那达慕蒙古风味酒楼 - ‬7 min walk
  • ‪茶苑 - ‬18 min walk
  • ‪天威宽带 - ‬14 min walk
  • ‪索引视觉设计有限公司 - ‬7 min walk
  • ‪深圳美的空调售后维修 - ‬11 min walk

About this property

Mandarin Oriental, Shenzhen

Luxury hotel with 8 restaurants connected to the convention center in Shenzhen
Mandarin Oriental, Shenzhen features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and a banquet hall.
Guests can expect to find 55-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The Spa at Mandarin Oriental Shenzhen has 7 treatment rooms. Services include massages. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental, Shenzhen?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on May 25, 2025 start from $358.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mandarin Oriental, Shenzhen?

This hotel is situated in Futian within a short 10-minute walk of Shenzhen Central Park and also 14 minutes on foot from Shenzhen Lianhuashan Park. You'll also find Huaqiangbei and Huanggang Border Crossing within a short drive.

Is parking available on site at Mandarin Oriental, Shenzhen?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Mandarin Oriental, Shenzhen?

The Spa at Mandarin Oriental Shenzhen is the hotel's full-service spa and services include massages.

Does Mandarin Oriental, Shenzhen feature a casino on the premises?

No, Mandarin Oriental, Shenzhen doesn't have a casino.

Is there an indoor pool at Mandarin Oriental, Shenzhen?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Mandarin Oriental, Shenzhen?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 8 restaurants.

Does Mandarin Oriental, Shenzhen have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mandarin Oriental, Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Shenzhen has 8 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does Mandarin Oriental, Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Shenzhen.

Are there connecting rooms at Mandarin Oriental, Shenzhen?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mandarin Oriental, Shenzhen?

The closest major airport to Mandarin Oriental, Shenzhen is Shenzhen Intl. Airport (SZX), which is 23 mi away (36 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 29.9 mi away (51-minute drive).

Can I book a room with a balcony at Mandarin Oriental, Shenzhen?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen have a wedding venue on site?

Take advantage of the wedding venue at Mandarin Oriental, Shenzhen if you plan to say "I do" during your trip.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Pui Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023