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Kempinski Hotel Shenzhen China

5.0 star property

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Photo gallery for Kempinski Hotel Shenzhen China

Indoor pool
Lobby
Breakfast, lunch and dinner served
Exterior
Suite, 1 King Bed, City View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Coastal City
    ‪8 min walk‬
  • Place, Shenzhen University
    ‪9 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪10 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Twin Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

View from room

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 2 Twin Beds, City View

Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Basic Room, 2 Twin Beds, City View

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 1 King Bed, City View

Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Basic Room, 1 King Bed, City View

  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

View from room

Superior Room, 1 King Bed, City View

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Hilton Shenzhen Shekou Nanhai

Nanshan
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$127 nightly
The price is $135
Mar 23 - Mar 24
Total with taxes and fees
Hilton Shenzhen Shekou Nanhai

About the neighborhood

Shenzhen

Located in Nanshan within a short walk of Coastal City, Kempinski Hotel Shenzhen China is within a mile (2 km) of Shenzhen University. This 383-room, 5-star hotel has indoor private hot tubs along with an indoor pool and free in-room WiFi. Located centrally in Shenzhen, it's connected to a shopping center and also close to Window of the World and MixC Shopping Mall.

What's nearby

  • Coastal City - 8 min walk - 0.5 miles
  • Shenzhen University - 9 min walk - 0.5 miles
  • Xin'an Nantou Ancient City - 10 min walk - 0.5 miles
  • MixC Shopping Mall - 19 min walk - 1.0 mile
  • Shenzhen Bay - 2 min drive - 1.3 miles

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪寿司大 - ‬3 min walk
  • ‪A One Pork Chop Spicy Ma-la Rice Noodles Specialist - ‬3 min walk
  • ‪C-Thai Food - ‬3 min walk
  • ‪SUBWAY 赛百味 - ‬4 min walk
  • ‪冯校长老火锅 海岸城店 - ‬3 min walk

About this property

Kempinski Hotel Shenzhen China

Guests staying at Kempinski Hotel Shenzhen China enjoy an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for CNY 750 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and slippers. Other standard amenities include indoor private hot tubs, lanais, and sitting areas.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Similar properties

Exterior
Hilton Shenzhen Shekou Nanhai
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$127 nightly
The price is $135
Mar 23 - Mar 24
Total with taxes and fees
Hilton Shenzhen Shekou Nanhai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 233.2 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 233.2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on Mar 22, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Kempinski Hotel Shenzhen China?

This hotel is situated in Nanshan within a short 19-minute walk of MixC Shopping Mall and also 9 minutes on foot from Coastal City. You'll also find Window of the World and Shenzhen Bay Port within a short drive.

Is parking available on site at Kempinski Hotel Shenzhen China?

Yes, self parking is offered for free at the hotel.

Does Kempinski Hotel Shenzhen China have luxury amenities?

Yes, guests can indulge in luxuries such as a private indoor hot tub, a restaurant, and a bar/lounge at this hotel.

Does Kempinski Hotel Shenzhen China have a casino?

No, Kempinski Hotel Shenzhen China doesn't have a casino.

Will I find an indoor pool at Kempinski Hotel Shenzhen China?

Yes, this hotel has an indoor pool.

Is Kempinski Hotel Shenzhen China good for couples?

There are many amenities for couples at this hotel, including a private indoor hot tub as well as a restaurant and an indoor pool.

Are there hot tubs at Kempinski Hotel Shenzhen China?

No, but this hotel does have a sauna.

Does Kempinski Hotel Shenzhen China have a restaurant that serves breakfast?

Yes, Kempinski Hotel Shenzhen China serves buffet breakfast for a surcharge at Seasons Restaurant.

Will Kempinski Hotel Shenzhen China allow pets to stay free of charge?

No, pets and service animals aren't allowed at Kempinski Hotel Shenzhen China.

Are there connecting rooms at Kempinski Hotel Shenzhen China?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Kempinski Hotel Shenzhen China?

The closest major airport to Kempinski Hotel Shenzhen China is Shenzhen Intl. Airport (SZX), which is 14.6 mi away (33 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 20.9 mi away (38-minute drive).

Are there rooms with balconies that I can book at Kempinski Hotel Shenzhen China?

Yes, every guestroom at Kempinski Hotel Shenzhen China comes with a lanai and some offer bay and city views.

Does Kempinski Hotel Shenzhen China have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Kempinski Hotel Shenzhen China.

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 193 out of 425 reviews
Rating 8 - Good. 153 out of 425 reviews
Rating 6 - Okay. 51 out of 425 reviews
Rating 4 - Poor. 18 out of 425 reviews
Rating 2 - Terrible. 10 out of 425 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yaoyuan

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

KAM YOKE KIMBERLY

Traveled with group
Liked: Cleanliness
The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Dushyant

Stayed 2 nights in Sep 2025

10/10 Excellent

Rong

Stayed 3 nights in Sep 2025

8/10 Good

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ANNA, BRONX

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Greatstaff. Big spacious room and comfortable bed
Stayed 6 nights in Jul 2025

8/10 Good

Allan K

Stayed 2 nights in May 2025

6/10 Okay

Tat Wai

Business traveler
Disliked: Property conditions & facilities
I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.
Stayed 2 nights in May 2025

8/10 Good

Shreyans

Stayed 3 nights in Apr 2025

10/10 Excellent

Alok

Stayed 2 nights in Apr 2025

10/10 Excellent

xianlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

CHENGWEI, Taipei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot, great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackson, Pico Rivera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff can be much friendlier! Hotel is beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Yishu

Liked: Cleanliness, staff & service, property conditions & facilities
One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Stayed 5 nights in Nov 2024

6/10 Okay

Hax

Traveled with partner
Disliked: Staff & service, property conditions & facilities
the hotel is a bit old, staff and service are soso
Stayed 1 night in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

ORACHAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

10/10 Excellent

Liying

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Howard

Business traveler
Liked: Staff & service
A bit aged and old
Stayed 1 night in Jun 2024

8/10 Good

Wenfeng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

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