JW Marriott Hotel Shenzhen

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Hotel Shenzhen

Exterior
A buffet with various pastries, desserts, and bread displayed on a counter.
A wicker egg chair with cushions on a rooftop terrace with a city skyline in the background.
Premium bedding, down comforters, minibar, in-room safe
A spacious lobby with high ceilings, modern lighting, and a central decorative feature.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Golf Club
    ‪6 min walk‬
  • Place, St. Anthony's Catholic Church
    ‪3 min drive‬
  • Place, Shenzhen Lianhuashan Park
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Executive Studio Suite, 2 Double Beds

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Double Room, 1 King Bed, City View

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room, 1 King Bed

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room, 1 King Bed

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shenzhen

Located in Futian, JW Marriott Hotel Shenzhen is within a few miles (5 km) of popular sights such as Coco Park Shopping Center and Ping An Finance Center. This 402-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Shenzhen Golf Club - 6 min walk - 0.3 miles
  • Natural Exhibition Hall - 2 min drive - 1.1 miles
  • Donghai Cultural Square - 2 min drive - 1.1 miles
  • St. Anthony's Catholic Church - 3 min drive - 1.3 miles
  • Shenzhen Lianhuashan Park - 3 min drive - 1.5 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Xiangmihu Station - 9 min walk
  • Hong Kong International Airport (HKG) - 55 min drive

Restaurants

  • ‪Executive Lounge - ‬12 min walk
  • ‪The Lounge - ‬11 min walk
  • ‪丹桂轩 (车公庙店) Laurel Restaurant - ‬19 min walk
  • ‪星巴克 - ‬15 min walk
  • ‪L’MODA - ‬20 min walk

About this property

JW Marriott Hotel Shenzhen

At JW Marriott Hotel Shenzhen, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find 42-inch Smart TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and children's robes. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 118 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • The Lounge 大堂酒廊
  • THE POT锅锅老北京铜锅涮肉

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a deadbolt lock.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to November 30.
  • Pool access available from 7:00 AM to 10 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Shenzhen?

JW Marriott Hotel Shenzhen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Hotel Shenzhen?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on Jul 6, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around JW Marriott Hotel Shenzhen?

This hotel is situated in Futian, close to Coco Park Shopping Center, Huaqiangbei, and Window of the World. You'll also find Shenzhen Civic Center and Splendid China Folk Village within a short drive.

Is parking available on site at JW Marriott Hotel Shenzhen?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at JW Marriott Hotel Shenzhen?

Spa by JW is the hotel's spa and services include Swedish massages, deep-tissue massages, detox wraps, and aromatherapy.

Does JW Marriott Hotel Shenzhen have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does JW Marriott Hotel Shenzhen include a casino on the premises?

No, JW Marriott Hotel Shenzhen doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10 PM and the seasonal pool will be open from April 01 until November 30.

What do couples enjoy most about JW Marriott Hotel Shenzhen?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at JW Marriott Hotel Shenzhen?

No, but this hotel does have a sauna.

Does JW Marriott Hotel Shenzhen have a restaurant that serves breakfast?

Yes, JW Marriott Hotel Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Hotel Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Shenzhen.

Are there connecting rooms at JW Marriott Hotel Shenzhen?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from JW Marriott Hotel Shenzhen?

The closest major airport to JW Marriott Hotel Shenzhen is Shenzhen Intl. Airport (SZX), which is 18.8 mi away (35 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 16.5 mi away.

Are there rooms with balconies that I can book at JW Marriott Hotel Shenzhen?

No, there aren't any guestrooms with balconies at JW Marriott Hotel Shenzhen.

Does JW Marriott Hotel Shenzhen host weddings?

Take advantage of the wedding venue at JW Marriott Hotel Shenzhen if you plan to say "I do" during your trip.

JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 263 out of 497 reviews
Rating 8 - Good. 146 out of 497 reviews
Rating 6 - Okay. 55 out of 497 reviews
Rating 4 - Poor. 18 out of 497 reviews
Rating 2 - Terrible. 15 out of 497 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Especially Reina
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

zhu

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, staff very friendly and helpful. Room rate very reasonable and it included breakfast and complimentary access to the executive lounge. Overall much better value for money than Hong Kong! Definitely recommend Shenzen for a visit!
Building up to Chinese New Year!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and all the services from the hotel was perfect
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Chun Leong

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Char Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good food and accommodation
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Suk Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and thoughtful throughout our stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YUK SUET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REALLY NICE HOTEL LOCATION IS GOOD
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zhigang

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, well maintained, very friendly staff, everything perfect
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Wyndham Ming Hym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great at this hotel
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Chi Shing Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities
A lot of construction work around the hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yin Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but the spa is not that high value
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Chak Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in was super efficient! Very friendly front desk staff!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

YUK SUET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel

Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Chi Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice and cosy

very nice and cosy
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Rich Mond

I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

tian

Liked: Staff & service, property conditions & facilities
So good
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

The staffs are very pleasant and always ready to help
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not so close to the metro station. The others are good
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Long Yin

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Boris Pak Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience, special thanks to Charlie Lynn

While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs. Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us. The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dinesh

Very good
Stayed 2 nights in Oct 2024