Hard Rock Hotel Shenzhen

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

Choose dates to view prices

Photo gallery for Hard Rock Hotel Shenzhen

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Rooftop terrace
Exterior
Studio Gold King Suite - Executive Lounge Access | In-room safe, individually decorated, desk, laptop workspace
In-room safe, individually decorated, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    ‪8 min walk‬
  • Shenzhen Guanlan Landscape and Cultural Park
  • Mission Hills Golf Club
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

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Room options

Studio Twin Suite - Executive Lounge Access

  • City view
  • 829 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior King Room (Large Round Bathtub)

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • City view
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

  • City view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Rock Royalty Twin Room - Executive Lounge Access

  • City view
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Studio Gold King Suite - Executive Lounge Access

  • Golf view
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

Studio King Suite - Executive Lounge Access

  • City view
  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

  • Golf view
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Shenzhen

Located in Longhua District within a short walk of Mission Hills Ecological Sports Park, Hard Rock Hotel Shenzhen is within a few miles (5 km) of other popular sights such as Shenzhen Guanlan Landscape and Cultural Park. This 258-room, 5-star hotel has 3 restaurants along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to a shopping center in central Shenzhen, 17.8 mi (28.6 km) from Shenzhen Safari Park, and also 15.6 mi (25.1 km) from Huaqiangbei.

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk - 0.3 miles
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive - 3.2 miles
  • Mission Hills Golf Club - 13 min drive - 9.8 miles
  • Dafen Oil-Painting Village - 16 min drive - 12.4 miles
  • Shenzhen Safari Park - 25 min drive - 17.8 miles

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 45 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen
Hard Rock Hotel Shenzhen offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sitting areas, electric kettles, and safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Rhythm Kitchen
  • Sessions

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Free children's club
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 300 per pet, per night
  • 2 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 60 for children
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to December.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hard Rock Hotel Shenzhen?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on May 23, 2025 start from $96.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hard Rock Hotel Shenzhen?

This hotel is situated in Longhua District within a short 6-minute walk of Mission Hills Ecological Sports Park. Shenzhen Guanlan Landscape and Cultural Park is also within a driving distance of 3.2 mi.

Will I be able to park at Hard Rock Hotel Shenzhen?

Yes, self parking is offered for free at the hotel.

Does Hard Rock Hotel Shenzhen feature a casino on the premises?

No, Hard Rock Hotel Shenzhen doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from April until December.

Is Hard Rock Hotel Shenzhen a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant with al fresco dining, and proposal/romance packages.

Are there hot tubs at Hard Rock Hotel Shenzhen?

No, this hotel doesn't have a spa tub.

Does Hard Rock Hotel Shenzhen have a restaurant that serves breakfast?

Yes, Hard Rock Hotel Shenzhen has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hard Rock Hotel Shenzhen allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hard Rock Hotel Shenzhen for a fee of CNY 300 per pet, per night. The property also provides food and water bowls.

Does Hard Rock Hotel Shenzhen have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hard Rock Hotel Shenzhen?

The closest major airport to Hard Rock Hotel Shenzhen is Shenzhen Intl. Airport (SZX), which is 24.1 mi away (45 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 29.4 mi away.

Can I book a room with a balcony at Hard Rock Hotel Shenzhen?

No, there aren't any guestrooms with balconies at Hard Rock Hotel Shenzhen.

Does Hard Rock Hotel Shenzhen offer wedding services?

Take advantage of the wedding venue at Hard Rock Hotel Shenzhen if you plan to say "I do" during your trip.

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 850 reviews
Rating 8 - Good. 299 out of 850 reviews
Rating 6 - Okay. 57 out of 850 reviews
Rating 4 - Poor. 14 out of 850 reviews
Rating 2 - Terrible. 17 out of 850 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fadi, Irvine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean great service good breakfast and good location
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel, lots of interesting features
Stayed 1 night in Feb 2025

6/10 Okay

Seyed hamed

Traveled with family
Liked: Cleanliness, room comfort
Expected more from Hard Rock I understand they want to cut the expenses but it’s not what customer expect from well known hotel in the world.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yok Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 4 nights in Jan 2025

10/10 Excellent

YUCHIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service and friendly team. very close to MRT
Stayed 15 nights in Nov 2024

8/10 Good

Hao

Stayed 1 night in Sep 2024

8/10 Good

Diego

Stayed 5 nights in Oct 2024

10/10 Excellent

Fadi, Irvine

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting Pong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

8/10 Good

keng

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Traveled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Shenzhen

Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great, if a little too warm, Hotel

Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021