Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Front of property
Suite, 2 Bedrooms, Accessible, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

View in a map
3018 Nanhu Road Luohu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪6 min walk‬
  • Huaqiangbei
    ‪4 min drive‬
  • Luohu Port
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 King Bed (High Floor, Living and Dining Areas)

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Bedrooms, Accessible, Club Lounge Access

  • 2067 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Twin Beds, Accessible, Club Lounge Access

  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 Queen Bed

  • 517 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Studio Suite, 1 King Bed, Club Lounge Access

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Studio Suite, 1 King Bed (Living and Dining Areas)

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 King Bed, Club Lounge Access (High Floor)

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Jetted Tub

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Luohu within a short walk of Dongmen Pedestrian Street, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG is within a few miles (5 km) of other popular sights such as Huaqiangbei. This 312-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Dongmen Pedestrian Street - 6 min walk - 0.4 miles
  • The MixC Shopping Mall - 17 min walk - 0.9 miles
  • Huaqiangbei - 4 min drive - 2.2 miles
  • Luohu Port - 6 min drive - 1.5 miles
  • Shenzhen Convention and Exhibition Center - 7 min drive - 5.1 miles

Getting around

  • Xiangxicun Station - 2 min walk
  • Shenzhen Station - 3 min drive
  • Shenzhen Intl. Airport (SZX) - 45 min drive

Restaurants

  • ‪Prego - ‬1 min walk
  • ‪喜上鴿 - ‬1 min walk
  • ‪居酒屋かすみ - ‬1 min walk
  • ‪Reiko丽禾居酒屋 - ‬2 min walk
  • ‪和月坊 - ‬1 min walk

About this property

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Luxury hotel with a full-service spa and a health club
At Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 500 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
42-inch TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and slippers. Refrigerators, electric kettles, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 170 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew House
  • Fortune Court Chinese
  • Prego Italian Restaurant
  • Vienna Cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 9,257 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 233.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 170 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza

Frequently asked questions

Are free cancellation options available at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

This hotel is situated in Luohu within a short 6-minute walk of Dongmen Pedestrian Street and also 17 minutes on foot from The MixC Shopping Mall. You'll also find Luohu Port and Huaqiangbei within a short drive.

Is parking available on site at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Yuan Spa is the hotel's spa and services include body treatments, massages, and facials.

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG feature a casino?

No, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

No, but this hotel does have a steam room.

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG serves buffet breakfast for a surcharge each morning at Fortune Court Chinese.

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG.

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

The closest major airport to Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG is Shenzhen Intl. Airport (SZX), which is 25.8 mi away (45 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19.6 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG.

Does Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG if you plan to say "I do" during your trip.

Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 751 reviews
Rating 8 - Good. 283 out of 751 reviews
Rating 6 - Okay. 58 out of 751 reviews
Rating 4 - Poor. 15 out of 751 reviews
Rating 2 - Terrible. 15 out of 751 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mimi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money.
Stayed 2 nights in May 2025

8/10 Good

Shuk Han Phoebe

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly and helpful staff. Very accommodating to our requests - extra towels, firmer pillows , late checkouts etc Hotel close the Huagiangbei and Dongman shopping area. The room we stayed in is very spacious. We had a wonderful time in Shenzhen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Thanks for taking care of us.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of Dongmen pedestrian street. Staff were very friendly, professional and helpful. There are staff that are able to speak both Cantonese, mandarin and some english. Room was spacious and clean, with the bathroom being almost as big as the bedroom! I always recommend Crowne plaza, especially in China!
Stayed 1 night in Apr 2025

10/10 Excellent

YUN

Traveled with group, Business traveler
Liked: Amenities
The service at reception was great. Kindly curtesy manner and good attitude with his services. So it gave you a good impression before you walk into your room. Room is specious and with good mattress. Breakfast was great and people were very nice. On the whole they are excellent hospitality. The hotel situated in a good busy street with lots of restaurants and facilities around. Will come back again.
Stayed 2 nights in Apr 2025

6/10 Okay

Benjamin

Most receptions don’t understand English. The ones that do it’s very limited. Is a great hotel and service overall but I just caution someone coming here who only speaks English that it is hard to get on
Stayed 6 nights in Apr 2025

10/10 Excellent

adel

Liked: Cleanliness, staff & service, property conditions & facilities
Amy Huang was amazing with her service. I appreciate her help and I will definitely come back.

2/10 Terrible

Shantaram

Traveled with family
Disliked: Cleanliness, staff & service, amenities
This building is 25 years old. Keep that in mind. The mail manager try to rip the guess off I do not recommend this hotel. I’ll never go there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Shantaram

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted very warmly by the front desk supervisor at the Crowne Plaza hotel by the name of Kingsley, Li She was very welcoming. She was thoughtful. She make sure I had what I needed. She greeted us with a two bottle of water. She would give us a chair to sit while we wait. The service was amazing. I recommend anyone whoever go to Crunk Plaza, Chan to look for Kingsley. She would be an amazing person to take care of you. I was very pleased very proud and I stayed on because of her and the treatment is great. The service is great. The breakfast is fantastic. The evening snack was amazing And the bed give me an amazing sleep. I recommend Crowne Plaza any day and I think we have to recognize Kingsley because she was the front desk. She was a receptionist and she represented Chrome Plaza very well. I hope someone recognize her hard work.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald Allan Santos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, a bit outdated but its clean, the hotel is very close to the subway station and shopping area. The lobby is vey quiet, hotel lobby staff is ok, I didn't feel very welcomy maybe because the staff are sitting behind the desk and it feels like more of an office than a hotel. I think this is a thing they need to improve, perhaps change the seats to high chair so if they need to stand up its easier for them, I'm not against them sitting, I know its a hard job to stand up all day. Also I didn't see any bellman or doorman that welcomes you. The breakfast is very good, the staff there were nice and attentive. The housekeeping staff are very good they attend to our needs like extra towels and slippers very fast. Overall its a nice experience, we may come back again whenever we are in Shenzhen.
Stayed 1 night in Mar 2025

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were great and friendly and location was great. Cleaning staff did a great job at keeping everything spotless during our entire stay. Lots of shopping and dining options.
Stayed 5 nights in Feb 2025

2/10 Terrible

Chaichumpol

Stayed 4 nights in Dec 2024

10/10 Excellent

Yik Fatt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very clean. Hotel staff are friendly and polite.
Stayed 5 nights in Dec 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to shops, food and transport. Buffet breakfast not as good as expected - food options similar each day and regularly ran out of food. The cheese looked the same each day. Furniture is dated but the rooms are very big.
Stayed 5 nights in Dec 2024

8/10 Good

Booi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is close to shopping, restaurants and MTR station. The room we booked was advertised as 36 sqm but the actual size is, at most, 30 sqm.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staffs
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Spacious, good location, clean,
Stayed 1 night in Nov 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siu Ming Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping and easy to find MTR station. The indoor swimming pool quite small but good for any season.
Stayed 2 nights in Jun 2024

8/10 Good

Chui Yee

Traveled with family
Liked: Cleanliness, staff & service
Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness.
Stayed 1 night in Apr 2024

10/10 Excellent

Kai Yen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Stayed 1 night in Mar 2024