See all properties

Best Western Sheffield City Hotel

3.0 star property
Riverfront hotel in Sheffield with a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Sheffield City Hotel

Daily buffet breakfast (GBP 10 per person)
Premium bedding, pillowtop beds, desk, laptop workspace
View from property
Reception
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Room service

Explore the area

View in a map
Blonk Street, Sheffield, England, S1 2AU
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Place, Sheffield Hallam University
    ‪7 min walk‬
  • Place, Crucible Theatre
    ‪9 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪35 min drive‬

Room options

Twin Room With Extra Bed

  • Sleeps 3

View all photos for Double Room

Premium bedding, pillowtop beds, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View | Premium bedding, pillowtop beds, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 1 King Bed With Sofa Bed

  • Sleeps 3

Standard Twin Room, Multiple Beds

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

View all photos for King Room

Premium bedding, pillowtop beds, desk, laptop workspace

King Room

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, River View, Mini Fridge

  • Sleeps 2

You may also like

Ad
Front of property

Sandman Signature Sheffield Quays Hotel

Sheffield
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 765 reviews
$86 nightly
The price is $104
Dec 28 - Dec 29
Total with taxes and fees
Sandman Signature Sheffield Quays Hotel

About the neighborhood

Sheffield

Best Western Sheffield City Hotel places you next to Sheffield and Tinsley Canal Trail and within a 10-minute walk of Quasar Sheffield. This 111-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, LCD TVs, and free tea bags/instant coffee.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.4 miles
  • Sheffield Hallam University - 7 min walk - 0.4 miles
  • Crucible Theatre - 9 min walk - 0.5 miles
  • Sheffield City Hall - 11 min walk - 0.6 miles
  • University of Sheffield - 14 min walk - 0.8 miles

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Kommune - ‬7 min walk
  • ‪Subway - ‬5 min walk
  • ‪Imrans - ‬4 min walk
  • ‪Trawler Catch - ‬7 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
Guests of Best Western Sheffield City Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a banquet hall, a vending machine, and a TV in a common area.
Guests can expect free WiFi and 22-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include electric kettles, free newspapers, and portable fans.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
ibis Budget Sheffield Centre St Marys Gate
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 679 reviews
$41 nightly
The price is $49
Dec 30 - Dec 31
Total with taxes and fees
ibis Budget Sheffield Centre St Marys Gate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

What is there to do within easy reach of Best Western Sheffield City Hotel?

Located steps from Sheffield and Tinsley Canal Trail, this hotel is in Sheffield, and within a 10-minute walk of Ponds Forge International Sports Centre and Lyceum. You'll also find Crucible Theatre and Sheffield Winter Garden less than a mile away.

Will I be able to park at Best Western Sheffield City Hotel?

Bicycle parking is also available for guests.

Does Best Western Sheffield City Hotel include a casino on the premises?

No, Best Western Sheffield City Hotel doesn't have a casino.

Is there an indoor pool at Best Western Sheffield City Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Sheffield City Hotel?

Amenities that appeal to couples at this riverfront hotel include Champagne service and a pillowtop mattress along with private dining.

Are there hot tubs at Best Western Sheffield City Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Sheffield City Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Sheffield City Hotel serves buffet breakfast each morning for a surcharge from its snack bar.

Does Best Western Sheffield City Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Sheffield City Hotel for a fee of GBP 25 per pet, per day.

Are there connecting rooms at Best Western Sheffield City Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Sheffield City Hotel?

The closest major airport to Best Western Sheffield City Hotel is Doncaster (DSA-Sheffield), which is 23.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Best Western Sheffield City Hotel?

No, there aren't any guestrooms with balconies at Best Western Sheffield City Hotel.

Best Western Sheffield City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 1002 reviews
Rating 8 - Good. 361 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Narinedat

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location overall
Stayed 6 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff on arrival
Stayed 1 night in Sep 2025

2/10 Terrible

wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good as you as hotels. Com never booked my room at the best western. I had to sit and wait for a hour in reception whilst hotel found me a room. Not happy when you have been working all day
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and very clean room

Hotel was nice and clean but a little run down in some of the communal areas. Staff were lovely and helped us with any queeries we have. Room was nice and bed massive, although its 2 singles pushed together. Room was spotlessly clean. The big downside was how hot it was in the room and through the night. There was a fan provided and this did help a little, but the room could do with aircon. Also all the room doors could do with closers added to them as they are heavy and slam shut very loudly. This woke us up several times. Overall though, for the price we paid the hotel was acceptable and I would stay again. Shout out to the friendly reception staff. It makes all the difference.
Stayed 1 night in Sep 2025

6/10 Okay

Nathaniel

Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Property conditions & facilities
Room to hot we had a fan already in room.lift not working
Stayed 1 night in Aug 2025

10/10 Excellent

S L

Stayed 1 night in Aug 2025

2/10 Terrible

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room deco was like a trip back to the 70,s. Water just trickled out of the shower. Peaces of wood patching up damaged furnishings. Milk for drinks in room was off i could not wait to get out the place and will never use best western again
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Traveled with group
Liked: Staff & service

Good

Great for one night stay over
Stayed 1 night in Aug 2025

10/10 Excellent

Dharmesh

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money!!

Avoid - Avoid - Avoid!! Disgusting customer service - Have no understanding of policy and claim different to what is stated on website , terms and conditions ect. Wouldn’t allow 18,17 year old to check in.. However following a request for a manager suddenly their decision changed and allowed this. Room was hot in addition to a non working bulb in the bathroom and sticky handprints. Avoid..
Stayed 1 night in Aug 2025

6/10 Okay

Nandipha

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and clean hotel

Lovely and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

10/10 Excellent

Miss Megan

Stayed 1 night in Aug 2025

2/10 Terrible

MARY

Disliked: Property conditions & facilities
rooms are mega hot. impossible to sleep
Stayed 1 night in Jul 2025

10/10 Excellent

AMIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay. Breakfast was ok. Staff nice especially girl at reception. Room comfortable. NCP Parking not expensive with hotel discount.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious but so warm in the room

Location was very convenient to Ponds Forge. We had a superior king and the room was really spacious and clean. Bed was comfortable and the breakfast was average. Only downside was the heat in the room and floor in general (9th). Without the fun there is no way we could’ve slept in that room.
Stayed 2 nights in Jul 2025

6/10 Okay

Ian

Traveled with group
Liked: Cleanliness, staff & service

Room and hallways like a sauna

like a sauna all 24/7. no way to turn radiator in the bathroom off or down. fan provided helped a bit but not much. hallways just as hot. uncomfortable. everything else was fine.
Stayed 2 nights in Jul 2025

6/10 Okay

JK

Liked: Staff & service
Disliked: Cleanliness

Bottle of l**e found between beds. Grim.

My young child found a bottle of l**e in between the twin beds in our room on our second morning. Extra concerning being on the second morning as either the cleaning standard is so terribly low that this was missed not only when changing the room over from the previous guest but also on the previous day of our stay, or that someone in the hotel was using this room for dubious purposes during our stay. Otherwise hotel was very average, worn but adequate. Staff were all helpful.
Stayed 2 nights in Jul 2025

Hotels

Flights

Cars