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W Shanghai - The Bund

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for W Shanghai - The Bund

Separate tub and shower, rainfall showerhead, designer toiletries
Creator video - submitted by Agnes Kumala
Presidential Suite, 1 King Bed (SW-M) | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Separate tub and shower, rainfall showerhead, designer toiletries
Suite, 1 Bedroom (SW-M) | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
66 Lvshun Road, Shanghai, 200080
  • Place, Oriental Pearl Tower
    ‪2 min drive‬
  • Place, The Bund
    ‪3 min drive‬
  • Place, Nanjing Road Shopping District
    ‪4 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪49 min drive‬

Room options

View all photos for Marvelous Room, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, blackout drapes

Marvelous Room, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, blackout drapes

Marvelous Room, Room, 1 King Bed, River View

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed

  • 495 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cool Corner Room, Room, 1 King Bed, City View, Corner

Premium bedding, minibar, in-room safe, blackout drapes

Cool Corner Room, Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom

Fantastic Suite, Suite, 1 Bedroom | Living room | 55-inch TV with cable channels

Fantastic Suite, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, City View

Wonderful Room, Room, 1 King Bed, City View | View from room

Wonderful Room, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Twin Beds, City View

Wonderful Room, Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, blackout drapes

Wonderful Room, Room, 2 Twin Beds, City View

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Tower

Suite, 1 Bedroom, Tower | Living room | 55-inch TV with cable channels

Suite, 1 Bedroom, Tower

  • 2067 sq ft
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (SW-M)

Suite, 1 Bedroom (SW-M) | View from room

Suite, 1 Bedroom (SW-M)

  • 1281 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (SW-M)

Presidential Suite, 1 King Bed (SW-M) | Living room | 55-inch TV with cable channels

Presidential Suite, 1 King Bed (SW-M)

  • 4163 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Downtown Shanghai within a mile (2 km) of 1933 Old Millfun, W Shanghai - The Bund is within 2 miles (3 km) of other popular sights such as The Bund. This 374-room, 5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Shanghai and also close to Oriental Pearl Tower and IFC Mall.

What's nearby

  • 1933 Old Millfun - 14 min walk - 0.8 miles
  • Huangpu River - 18 min walk - 1.0 mile
  • Oriental Pearl Tower - 2 min drive - 1.0 mile
  • The Bund - 3 min drive - 1.2 miles
  • Nanjing Road Shopping District - 4 min drive - 1.4 miles

Getting around

  • International Cruise Terminal Station - 12 min walk
  • Shanghai South Railway Station - 17 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 47 min drive

Restaurants

  • ‪Starbucks Reserve 星巴克臻选 - ‬8 min walk
  • ‪渡边日料 - ‬4 min walk
  • ‪The Kitchen Table - ‬8 min walk
  • ‪Tapa Tapa - ‬8 min walk
  • ‪点都德 - ‬7 min walk

About this property

W Shanghai - The Bund

Luxury hotel with 2 restaurants connected to a shopping center in Shanghai
At W Shanghai - The Bund, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
55-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are also available. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include hot stone massages, facials, and body treatments.

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  • Spa
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The price is $350
Jan 8 - Jan 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • WOOBAR酒吧
  • 标帜餐厅The Kitchen Table
  • 池畔酒吧WET Bar
  • 艳中餐厅YEN
  • 艳汁酒吧LIQUID

Things to do

  • 24-hour health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (62,431 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 42 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 31 to August 31:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

W Shanghai Bund Hotel
Bund Hotel
W Shanghai Bund
W Shanghai - The Bund Hotel
W Shanghai - The Bund Shanghai
W Shanghai - The Bund Hotel Shanghai

Frequently asked questions

Is free cancellation available at W Shanghai - The Bund?

W Shanghai - The Bund offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at W Shanghai - The Bund?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at W Shanghai - The Bund on Jan 11, 2026 start from $290.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of W Shanghai - The Bund?

This hotel is situated in Downtown Shanghai, just steps from Shanghai International Cruise Ship Terminal. You'll also find The Bund and Shanghai Tower within a short drive.

Will I be able to park at W Shanghai - The Bund?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at W Shanghai - The Bund?

Spa services at the hotel include hot stone massages, facials, and body treatments.

Does W Shanghai - The Bund feature a casino?

No, W Shanghai - The Bund doesn't have a casino.

Will I find an indoor pool at W Shanghai - The Bund?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from April until October.

What amenities will couples enjoy at W Shanghai - The Bund?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, 3 bars, and a restaurant with al fresco dining.

Does W Shanghai - The Bund have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does W Shanghai - The Bund feature a restaurant that includes a breakfast menu?

Yes, W Shanghai - The Bund has 2 restaurants, and serves self-serve breakfast each morning for a surcharge.

Will W Shanghai - The Bund allow pets to stay for free?

No, pets and service animals aren't allowed at W Shanghai - The Bund.

Does W Shanghai - The Bund have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to W Shanghai - The Bund?

The closest major airport to W Shanghai - The Bund is Hongqiao International Airport (SHA), which is 12.5 mi away (43 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 26.3 mi away (47-minute drive).

Can I book a room with a balcony at W Shanghai - The Bund?

No, there aren't any guestrooms with balconies at W Shanghai - The Bund.

Does W Shanghai - The Bund have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at W Shanghai - The Bund.

W Shanghai - The Bund Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 374 reviews
Rating 8 - Good. 60 out of 374 reviews
Rating 6 - Okay. 16 out of 374 reviews
Rating 4 - Poor. 4 out of 374 reviews
Rating 2 - Terrible. 7 out of 374 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Stayed 1 night in Oct 2025

10/10 Excellent

LULU

Stayed 3 nights in Oct 2025

10/10 Excellent

ALEXANDER

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

I am having an absolutely exceptional stay at W Hotel. The service here is truly on another level. The team went above and beyond in every way – from helping me accept multiple deliveries and promptly sending them up to my room, to anticipating my needs before I even had to make a request. Their attention to detail and genuine care made my stay not only convenient but also incredibly memorable. It’s rare to experience such thoughtful and proactive service, and the staff at W Hotel exceeded all expectations. They made everything feel effortless, and I genuinely felt well taken care of throughout my stay. Highly recommend this hotel for anyone looking for not just luxury, but also truly outstanding hospitality.
Stayed 1 night in Sep 2025

10/10 Excellent

JIEKUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

WAFA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay with a smooth check in and out. The view of the bund was beautiful and breathtaking.
Stayed 4 nights in Aug 2025

6/10 Okay

Ying Hua, Winchester

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a concept hotel with Chinese 5*standards and also benefits an amazing top floor bund view if you select a river view with a higher floor. However the very lengthy check in time, poor management service, limited lifts for 42 floors of rooms. We also had to queue for our breakfast. (During our stay) Lobby constantly uncomfortably crowded and busy. Personally we think this is a Chinese 5* hotel rather than Marriott chain standard. Not recommended for families
Stayed 1 night in Aug 2025

10/10 Excellent

Haoting

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the room and bar. Friendly and welcoming staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Fang

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 2 nights in Jul 2025

10/10 Excellent

Tuan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The shanghai view from hotel room and the pool. Breakfast is decent
Stayed 2 nights in Jul 2025

10/10 Excellent

Xiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Zihua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious facilities and top notch service at a reasonable price. The view is breathtaking. The hotel is also located next to a high scale shopping mall with lots of delicious food choices. Make sure to add on the breakfast package as well, which is convenient and plentiful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cheung Chin Wa

Traveled with partner
Liked: Property conditions & facilities
I went to the swimming pool and found a people smoking in the pool area. Actually, this people walked and smoked from the left of the pool to the right but no staff members stopped him. As he walked closer and closer to me with his cigarette, we asked help from a lifeguard in the pool. He invited the smoker to smoke in other pool areas (in fact, the pool area was non-smoking area). Afterwards, the smoker started harassing me by foul languages (including racism content) with threatening gestures around 2 meters away from me. I was scared and asked the lifeguard to assist but he ignored my request. The lifeguard waived his hands and asked me to leave in an impolite way. Then I approached another staff and asked to talk to his manager but no one came after nearly 30 minutes. After 30 minutes, no one came and I left the pool. A very bad experience. The hotel basically had no ability to protect hotel guests’ safety and enjoyment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, room was located on 38th floor overlooking the Shanghai skyline and river. Spacious and comfortable, wonderful staff especially Martin in the kitchen table offering recommendations of the area. Delicious food with a massive selection at the breakfast buffet. Wonderful spa facilities with separate male/female Wet rooms and amazing gym equipment
Stayed 2 nights in May 2025

10/10 Excellent

Xiao

Stayed 2 nights in Apr 2025

10/10 Excellent

Fionn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern contemporary hotel with an amazing view

Amazing modern contemporary hotel with a view of the Bund
Stayed 1 night in Apr 2025

10/10 Excellent

darawan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb excellent service , best hotel with the pearl tower view ! The view from wet bar and pool is very nice . Staff are really nice and helpful. definitely come back to this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

David, Warlingham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, especially if you are lucky enough to see the light show on the otger side of the river.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gigi, San Francisco

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Feb 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gwo, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Chaojing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W Shanghai is our first stop of our winter vacation in China. Upon arrival at the hotel, everyone, everything, everywhere around the hotel was amazing. Here are some highlights: 1.Great service and staff members I’d like to send our thanks to Jay who upgraded our room upon our Check in. He also sent a warm message of greeting card along with a bottle of wine, sweets and fruit to our room. The porters were very helpful and efficient upon arrival and departure too. They had all our luggage delivered to our room right after we checked in. And called taxi and loaded our luggages as soon as we checked out. 2.Delicious and tasty Christmas Eve dinner and Christmas Day breakfast The dinner we reserved at YEN restaurant for Christmas Eve included 10 courses/dishes plus an unlimited special Tea. Each course was not only tasty, but also a great looking and was complied with Christmas theme. It should be rated Michelin certified Stars. 3.Comfortable amenities in the room The room not only has a stunning view on the Bund, but also equipped with 2 smart toilets, 3 different kinds of shower heads in a roomy walk-in shower room. Overall, our experience at W Shanghai was phenomenal. It’s definitely a great keepsake for us for many years. I would recommend it to anyone who is looking for 5 stars hotel and beyond at Shanghai.
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Stayed 1 night in Nov 2024