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Kempinski The One Suites Hotel Shanghai Downtown

5.0 star property
Luxury aparthotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Kempinski The One Suites Hotel Shanghai Downtown

Exterior
Property preview
Business Suite | View from room
Terrace/patio
Daily buffet breakfast (CNY 198 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Outdoor Space
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041
  • Place, Nanjing Road Shopping District
    ‪20 min walk‬
  • Place, People's Square
    ‪2 min drive‬
  • Place, Jing'an Temple
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)

Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms) | Living area | LCD TV, MP3 dock

Executive Suite, Multiple Beds, City View (The ONE Suites-Thee Bed Rooms)

  • 3347 sq ft
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Suite

LCD TV, MP3 dock

Deluxe Suite

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite

Business Suite | Living area | LCD TV, MP3 dock

Business Suite

  • 1205 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

LCD TV, MP3 dock

Superior Suite

  • 775 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Art Deco Studio

Art Deco Studio | View from room

Art Deco Studio

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

LCD TV, MP3 dock

Comfort Studio

  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Downtown Shanghai, Kempinski The One Suites Hotel Shanghai Downtown is within a mile (2 km) of popular sights such as Nanjing Road Shopping District and People's Square. This 244-room, 5-star aparthotel has conveniences like an indoor pool, free in-room WiFi, and a gym.
View more Aparthotels in ShanghaiOpens in a new window

What's nearby

  • Nanjing Road Shopping District - 20 min walk - 1.1 miles
  • People's Square - 2 min drive - 1.2 miles
  • Jing'an Temple - 2 min drive - 1.6 miles
  • Xintiandi Style Shopping Centre - 3 min drive - 1.9 miles
  • The Bund - 4 min drive - 2.8 miles

Getting around

  • Shanghai Natural History Museum Station - 5 min walk
  • Shanghai Railway Station - 9 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 46 min drive

Restaurants

  • ‪Xin Rong Ji (新荣记) - ‬3 min walk
  • ‪沪上一家辣肉面 - ‬3 min walk
  • ‪茹·pure vegan - ‬5 min walk
  • ‪荣叔黄鱼面 - ‬1 min walk
  • ‪御锦轩 大堂吧 (Ieins Bistro & Lounge) - ‬1 min walk

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Luxury aparthotel with a fitness center and a 24-hour front desk
At Kempinski The One Suites Hotel Shanghai Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for CNY 100 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury aparthotel include meeting rooms, a terrace, and laundry facilities.
Each apartment is soundproofed and affords space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can enjoy an LCD TV and stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a washer/dryer, free minibar items, and an MP3 dock. Change of towels is available on request.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CNY 100 per night)

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • Bistro & Lounge

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • A restaurant
  • Dining table
  • Free stocked minibar
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV
  • MP3 dock

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 244 units
  • 28 floors
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2012
  • Eco-friendly toiletries
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's swimming pool will be closed on every 1st and 15th of the month.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 350 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Self parking fee: CNY 100 per night
  • Rollaway bed fee: CNY 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 9:30 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Is free cancellation available at Kempinski The One Suites Hotel Shanghai Downtown?

Kempinski The One Suites Hotel Shanghai Downtown provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Kempinski The One Suites Hotel Shanghai Downtown?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Kempinski The One Suites Hotel Shanghai Downtown on Dec 7, 2025 start from $151.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Kempinski The One Suites Hotel Shanghai Downtown?

This aparthotel is situated in Downtown Shanghai, just steps from West Nanjing Road and Shanghai Natural History Museum, and within a short walk of MOCA Shanghai. You'll also find People's Square and Nanjing Road Shopping District within a short drive.

Will I be able to park at this aparthotel?

Yes, parking is offered for CNY 100 per night.

Does Kempinski The One Suites Hotel Shanghai Downtown include a casino on the premises?

No, Kempinski The One Suites Hotel Shanghai Downtown doesn't have a casino.

Is there an indoor pool at Kempinski The One Suites Hotel Shanghai Downtown?

Yes, this aparthotel has an indoor pool. Guests have pool access between 10:00 AM and 9:30 PM.

What amenities will couples enjoy at Kempinski The One Suites Hotel Shanghai Downtown?

Amenities that appeal to couples at this aparthotel include a soaking tub, a meal delivery service, and a minibar stocked with free items.

Are there hot tubs at Kempinski The One Suites Hotel Shanghai Downtown?

No, there isn't a spa tub at this aparthotel.

Does Kempinski The One Suites Hotel Shanghai Downtown have a restaurant with a breakfast menu?

Yes, Kempinski The One Suites Hotel Shanghai Downtown serves buffet breakfast for a surcharge each morning at Bistro & Lounge.

Does Kempinski The One Suites Hotel Shanghai Downtown allow pets to stay for free?

No, pets aren't allowed at Kempinski The One Suites Hotel Shanghai Downtown.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Kempinski The One Suites Hotel Shanghai Downtown?

The closest major airport to Kempinski The One Suites Hotel Shanghai Downtown is Hongqiao International Airport (SHA), which is 9.1 mi away (29 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 28.8 mi away (46-minute drive).

Are there rooms with balconies that I can book at Kempinski The One Suites Hotel Shanghai Downtown?

No, at Kempinski The One Suites Hotel Shanghai Downtown, there aren't any apartments that list a balcony.

Kempinski The One Suites Hotel Shanghai Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 203 reviews
Rating 8 - Good. 73 out of 203 reviews
Rating 6 - Okay. 12 out of 203 reviews
Rating 4 - Poor. 4 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and location! :)
Stayed 3 nights in Jul 2025

8/10 Good

Cheng, San Francisco

Liked: Cleanliness
Stayed 10 nights in Jun 2025

6/10 Okay

Norman

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We will stay in the property again if we go back to Shanghai.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rong, Portland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, amenities
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Feifei

Traveled with family
Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Fantastic

Really great location, state of repair and staff. Highly recommended!
Stayed 3 nights in May 2024

2/10 Terrible

hongxiang

Disliked: Room comfort
Hotel definately needs renovation
Stayed 3 nights in May 2024

10/10 Excellent

Zhenyu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located and spacious.
Stayed 2 nights in Mar 2024

8/10 Good

Zhuang

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is old.
Stayed 1 night in Apr 2024

10/10 Excellent

Dashel

Liked: Cleanliness, room comfort

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Stayed 4 nights in Mar 2024

8/10 Good

Ah

Traveled with group, Business traveler
Liked: Cleanliness, room comfort
Wifi connection is very bad
Stayed 2 nights in Mar 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, room comfort
Wonderful hotel, room and service. Restaurant the food is so so.
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

Wenyi

Disliked: Cleanliness, property conditions & facilities
The room floor and sink are not clean. The lights quite dark.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kou

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice size of the apartment, convenient ambience, helpful staff
Stayed 9 nights in Oct 2019

10/10 Excellent

EDIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ❤️It！ will stay again! Excellent service! Best location.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent services. Will stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

AlanCui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good but the checkin was a little slow because one room was cleaning when I asked the hotel staff. She told me to come after 1pm when I arrived at 11:30am, then I came to hotel again around 12:50pm to checkin, she said the room was not ready yet and asked me to wait another 20 minutes. Except above, everything is good.
Stayed 7 nights in Jul 2019

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