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Chateau Star River Pudong Shanghai

5.0 star property

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Photo gallery for Chateau Star River Pudong Shanghai

Terrace/patio
View from room
View from property
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125
  • Place, Pudong Library
    ‪1 min walk‬
  • Place, Renren Art Sculpture Museum
    ‪5 min walk‬
  • Place, Shanghai Disneyland©
    ‪34 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe King Room with City View

Deluxe King Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View | Premium bedding, down comforters, minibar, in-room safe

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 645 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room with City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 505 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe City-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe City-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 2
  • Free WiFi

Chateau King Room with Garden View

  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shanghai

Located in Pudong within 2 miles (3 km) of Century Park, Chateau Star River Pudong Shanghai is within a few miles (5 km) of Shanghai New International Expo Centre. This 5-star hotel welcomes guests with 261 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Pudong Library - 1 min walk - 0.1 miles
  • Renren Art Sculpture Museum - 5 min walk - 0.3 miles
  • Shanghai New International Expo Centre - 7 min drive - 2.4 miles
  • Shanghai World Expo Center - 12 min drive - 4.8 miles
  • Shanghai Disneyland© - 34 min drive - 15.6 miles

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai Hongqiao Railway Station - 23 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • ‪KFC 肯徳基 - ‬3 min drive
  • ‪鱼你在一起 - ‬3 min drive
  • ‪Haoledi 好乐迪量贩KTV - ‬3 min drive
  • ‪和风铁板料理 - ‬15 min walk
  • ‪Starbucks (星巴克) - ‬16 min walk

About this property

Chateau Star River Pudong Shanghai

Guests staying at Chateau Star River Pudong Shanghai enjoy a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a hot tub, coffee/tea in a common area, and express check-in.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and electric kettles are also standard.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Health club
  • Hot tub
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 20 2026 to December 31 2027 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 552.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Are free cancellation options available at Chateau Star River Pudong Shanghai?

Chateau Star River Pudong Shanghai provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Chateau Star River Pudong Shanghai?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Chateau Star River Pudong Shanghai on Jul 12, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Chateau Star River Pudong Shanghai?

This hotel is situated in Pudong, close to The Bund, People's Square, and Nanjing Road Shopping District. You'll also find Shanghai Tower and Century Park within a short drive.

Is parking available on site at Chateau Star River Pudong Shanghai?

Yes, self parking is offered for free at the hotel.

Are there luxury amenities available at Chateau Star River Pudong Shanghai?

Yes, guests can indulge in luxuries such as a hot tub, a garden-view restaurant, and a bar/lounge at this hotel.

Does Chateau Star River Pudong Shanghai include a casino on the premises?

No, Chateau Star River Pudong Shanghai doesn't have a casino.

Will I find an indoor pool at Chateau Star River Pudong Shanghai?

No, this hotel doesn't have an indoor pool; however, there is a hot tub. Note though that pool facilities will be unavailable from March 20 2026 until December 31 2027 (subject to change).

What amenities will couples enjoy at Chateau Star River Pudong Shanghai?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, 24-hour room service, and premium bedding.

Does Chateau Star River Pudong Shanghai have a hot tub?

No, but this hotel does have a steam room.

Does Chateau Star River Pudong Shanghai have a restaurant with a breakfast menu?

Yes, Chateau Star River Pudong Shanghai serves buffet breakfast for a surcharge each morning at E cafe.

Will Chateau Star River Pudong Shanghai allow pets to stay free of charge?

No, pets aren't allowed at Chateau Star River Pudong Shanghai.

Does Chateau Star River Pudong Shanghai have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Chateau Star River Pudong Shanghai?

The closest major airport to Chateau Star River Pudong Shanghai is Hongqiao International Airport (SHA), which is 21.9 mi away (55 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 21.7 mi away (32-minute drive).

Are there rooms with balconies that I can book at Chateau Star River Pudong Shanghai?

Yes, every guestroom at Chateau Star River Pudong Shanghai comes with a balcony and some offer city and garden views.

Does Chateau Star River Pudong Shanghai host weddings?

Take advantage of the wedding venue at Chateau Star River Pudong Shanghai if you plan to say "I do" during your trip.

Chateau Star River Pudong Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 150 reviews
Rating 8 - Good. 40 out of 150 reviews
Rating 6 - Okay. 21 out of 150 reviews
Rating 4 - Poor. 7 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service
More vegeterian/vegan options for breakfast would be great.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, thank you for a great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ahmmad Reshad

Liked: Cleanliness, staff & service, amenities
Amazing place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kamanasish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the center of Pudong area and the hotel staff were absolutely amazing.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The outside pool was closed unfortunately! BUT lovely indoor pool was fabulous!!!! King Room was great and wonderful comfy bed Metro a good 20 min walk away Will stay again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Duncan

Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Tina

Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

kee meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Maarten

Liked: Staff & service, room comfort

Full on chateau

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

IORI

Liked: Amenities, property conditions & facilities
細かいところに汚れがあった
Stayed 2 nights in Jan 2026
Verified

8/10 Good

takeshi

Liked: Cleanliness
シャワーが弱い 付属のボディソープが良くなかった
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities
Når man bor på et 5-stjernet hotel forventer man ikke at skulle betale for at købe en svømmemaske for at få lov at bruge poolen. Et 5-stjernet hotel bør ligeledes have barista kaffe eller som minimum en bedre variant med cappuccino og café latte. Døren ud til balkonen bør ikke være aflåst.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yueun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 호텔 직원분들도 친절해요 전철역하고도 멀지 않고 호텔 조식도 맛있어요
Stayed 4 nights in May 2025
Verified

10/10 Excellent

YASUTAKA

Liked: Cleanliness, property conditions & facilities, room comfort

上海旅行

7号線から徒歩で行けて、龍陽路にも近かったので、便利だった。朝食がとても美味しくて最高でした。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aivan mahtava hotelli hyvällä paikalla metroasema 500 m päässä
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해의 가성비 좋은 호텔

상해의 가성비 좋은 호텔 지하철 7호선까지 도보로 이동 가능
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

younghoon

Disliked: Staff & service

친구집 게스트 하우스

개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

...

객실-좋음. 위치-so so. 하지만 조용. 룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Stayed 1 night in Sep 2019
Verified

8/10 Good

SY

Liked: Amenities, property conditions & facilities
Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

화려한 시설, 아쉬운 서비스

시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다. 그러나 전반적으로는 만족스러웠습니다.
Stayed 3 nights in Sep 2019