Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Exterior
Dinner served, British cuisine
Property grounds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Place, Shaftesbury Abbey Museum and Garden
    ‪14 min walk‬
  • Place, Gold Hill Museum
    ‪14 min walk‬
  • Place, Longleat Safari and Adventure Park
    ‪30 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪49 min drive‬

Room options

Comfort Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Shaftesbury

Within a short walk of Cranborne Chase and the West Wiltshire Downs, Best Western Shaftesbury The Royal Chase Hotel is within a mile (2 km) of Gold Hill Museum. This 32-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Shaftesbury Abbey Museum and Garden - 14 min walk - 0.8 miles
  • Gold Hill Museum - 14 min walk - 0.8 miles
  • Larmer Tree Gardens - 13 min drive - 8.8 miles
  • Stourhead Garden - 23 min drive - 18.4 miles
  • Longleat Safari and Adventure Park - 30 min drive - 22.1 miles

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪san tonino - ‬12 min walk
  • ‪The Udder Farm Shop - ‬7 min drive
  • ‪The Kings Arms - ‬16 min walk
  • ‪The Fontmell - ‬6 min drive
  • ‪The John Peel - ‬12 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with a sauna and a 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers an indoor pool, a sauna, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include conference space, a computer station, and a library.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, ironing boards, and desks.
Recreational amenities at the hotel include an indoor pool and a sauna.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

What's there to do within easy reach of Best Western Shaftesbury The Royal Chase Hotel?

This hotel is located in Shaftesbury, a short 12-minute walk from Cranborne Chase and the West Wiltshire Downs and also 16 minutes on foot from Gold Hill Museum. You'll also find Shaftesbury Abbey Museum and Garden and Melbury Vale Winery within a short drive.

How much does it cost to stay at Best Western Shaftesbury The Royal Chase Hotel?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Shaftesbury The Royal Chase Hotel on Oct 19, 2025 start from $89.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Shaftesbury The Royal Chase Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western Shaftesbury The Royal Chase Hotel include a casino at the property?

No, Best Western Shaftesbury The Royal Chase Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Shaftesbury The Royal Chase Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:30 PM.

What will couples enjoy most about a stay at Best Western Shaftesbury The Royal Chase Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western Shaftesbury The Royal Chase Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Shaftesbury The Royal Chase Hotel have a restaurant with a breakfast menu?

Yes, Best Western Shaftesbury The Royal Chase Hotel serves a cooked-to-order breakfast for a surcharge each morning at Byzant.

Will Best Western Shaftesbury The Royal Chase Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Shaftesbury The Royal Chase Hotel though service animals are welcome.

Does Best Western Shaftesbury The Royal Chase Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Shaftesbury The Royal Chase Hotel?

The closest major airport to Best Western Shaftesbury The Royal Chase Hotel is Bournemouth (BOH-Bournemouth Intl.), which is 29.8 mi away (57 minutes by car).

Can I book a room with a balcony at Best Western Shaftesbury The Royal Chase Hotel?

No, there aren't any guestrooms with balconies at Best Western Shaftesbury The Royal Chase Hotel.

Reviews

Best Western Shaftesbury The Royal Chase Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 493 reviews
Rating 8 - Good. 198 out of 493 reviews
Rating 6 - Okay. 79 out of 493 reviews
Rating 4 - Poor. 30 out of 493 reviews
Rating 2 - Terrible. 13 out of 493 reviews

Reviews

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay hotel and staff were very helpful friendly will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, always amazing service

Have stayed at the Royal Chase over many years now, it’s always spotlessly clean and the service is always first class…
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Amenities
Lovely hotel & perfect location for our wedding evening
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel day staff lovely night porter shut bar at 10
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shelly-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location! Staff is amazing and the Jack Russell is adorable…..be open to …. Experiences!
Stayed 3 nights in Apr 2025

2/10 Terrible

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Hilary

Friendly staff, clean room, quiet. Bed needs to be upgraded.
Stayed 3 nights in Apr 2025

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a nice hotel located close to the centre of Shaftesbury and easy access from the main road. Even though we booked a room with multiple beds (we assumed this was a twin room); it turned out to be a room with a double bed and a cot (I guess 2 beds) but not ideal when sharing with your mother! The room was very hot as well as we could turn off the radiator in the bathroom. Nice breakfast and pool though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Traveled with family

Relaxing stay

Comfortable stay, lovely area rooms are a bit dated could do with a freshen up! Very clean hotel and lovely staff, especially the ladies who serve breakfast in the morning always smiling and happy to help.
Stayed 3 nights in Apr 2025

10/10 Excellent

KEITH

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and fantastic staff
Stayed 1 night in Apr 2025

6/10 Okay

Tony

Overpriced no breakfast included
Stayed 1 night in Apr 2025

10/10 Excellent

Glenis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Liked: Cleanliness, amenities
reception staff nice, room was nice but was told the continental breakfast was free and to help ourselves but then on departure had to pay for it
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2025

6/10 Okay

Barbara

Stayed 3 nights in Mar 2025

6/10 Okay

Rae

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice property looking a bit tired in places. Nice and clean but awful shower in room 11!
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Business traveler
Very nice spacious room /clean . Easy parking . Good pub opposite
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Stayed 2 nights in Feb 2025

8/10 Good

savita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good stay for the price with access to swimming pool and proximity to Shaftesbury High street. Rooms are spacious and comfortable.
Stayed 2 nights in Feb 2025