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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
Hotel in Shaftesbury with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Exterior
Dinner served, British cuisine
Property grounds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Place, Shaftesbury Abbey Museum and Garden
    ‪14 min walk‬
  • Place, Gold Hill Museum
    ‪14 min walk‬
  • Place, Stourhead
    ‪24 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪49 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Shaftesbury

Within a short walk of Cranborne Chase and the West Wiltshire Downs, Best Western Shaftesbury The Royal Chase Hotel is within a mile (2 km) of Gold Hill Museum. This 32-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Shaftesbury Abbey Museum and Garden - 14 min walk - 0.8 miles
  • Gold Hill Museum - 14 min walk - 0.8 miles
  • Stourhead - 24 min drive - 18.6 miles
  • Center Parcs Longleat Forest - 26 min drive - 19.4 miles
  • Longleat Safari and Adventure Park - 30 min drive - 22.1 miles

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪The Udder Farm Shop - ‬7 min drive
  • ‪The John Peel - ‬12 min walk
  • ‪san tonino - ‬12 min walk
  • ‪The Kings Arms - ‬16 min walk
  • ‪Sorelle - ‬4 min drive

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with a sauna and a 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers an indoor pool, a sauna, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include conference space, a computer station, and a library.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, ironing boards, and desks.
Recreational amenities at the hotel include an indoor pool and a sauna.

Similar properties

Exterior
Holbrook B&B
  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
9.0 out of 10, Wonderful, 59 reviews
$101 nightly
The price is $122
Nov 26 - Nov 27
Total with taxes and fees
Holbrook B&B

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Frequently asked questions

What's there to do within easy reach of Best Western Shaftesbury The Royal Chase Hotel?

This hotel is located in Shaftesbury, a short 12-minute walk from Cranborne Chase and the West Wiltshire Downs and also 16 minutes on foot from Gold Hill Museum. You'll also find Shaftesbury Abbey Museum and Garden and Melbury Vale Winery within a short drive.

Is there parking available at Best Western Shaftesbury The Royal Chase Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western Shaftesbury The Royal Chase Hotel include a casino at the property?

No, Best Western Shaftesbury The Royal Chase Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Shaftesbury The Royal Chase Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:30 PM.

What amenities will couples enjoy at Best Western Shaftesbury The Royal Chase Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western Shaftesbury The Royal Chase Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Shaftesbury The Royal Chase Hotel have a restaurant with a breakfast menu?

Yes, Best Western Shaftesbury The Royal Chase Hotel serves a cooked-to-order breakfast for a surcharge each morning at Byzant.

Will Best Western Shaftesbury The Royal Chase Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Shaftesbury The Royal Chase Hotel for a fee of GBP 15 per pet, per day.

Are there connecting rooms at Best Western Shaftesbury The Royal Chase Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Shaftesbury The Royal Chase Hotel?

The closest major airport to Best Western Shaftesbury The Royal Chase Hotel is Bournemouth (BOH-Bournemouth Intl.), which is 29.8 mi away (57 minutes by car).

Are there rooms with balconies that I can book at Best Western Shaftesbury The Royal Chase Hotel?

No, there aren't any guestrooms with balconies at Best Western Shaftesbury The Royal Chase Hotel.

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 500 reviews
Rating 8 - Good. 201 out of 500 reviews
Rating 6 - Okay. 80 out of 500 reviews
Rating 4 - Poor. 30 out of 500 reviews
Rating 2 - Terrible. 13 out of 500 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

alan

Liked: Cleanliness, staff & service, amenities
Staff vg
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gina

Stayed 1 night in Jun 2025

6/10 Okay

john

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nothing special

Hotel was quite tired and we were very disappointed by the fact that the bar wasnt open when we arrived, indeed it didnt open until around 18,30! It would have been nice to enjoy a glass of wine after driving for 5 hours, we also found that the towels were quite rough and didnt smell very pleasant
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance to the town centre. Noisy generator outside the building adjacent to room.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Hotel easy to find. Twin room comfortable. Food good
Stayed 1 night in Jul 2025

6/10 Okay

Graham

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sets low expectations and fails to achieve them

Toilet not flushed, dirty towels hanging everywhere and lots of dead wasps on the window-sill. Spoke to reception - no apology or anything. Just told us to collect some towels when we next went past. Tired place but over-priced at £140. Really big room and v comfy bed though.
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly. Property was very clean. Although a little dated. But overall it was a good experience. Beds were comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

steven

Liked: Cleanliness, staff & service
A lovely stay but room very dated and the floors sloped and were very squeaky also pool was lovely but limited time on sauna in the day
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
A friendly welcome, lovely clean room
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay hotel and staff were very helpful friendly will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, always amazing service

Have stayed at the Royal Chase over many years now, it’s always spotlessly clean and the service is always first class…
Stayed 1 night in Jun 2025

6/10 Okay

Debra

Overall we were somewhat disappointed with our hotel room in Shaftesbury. While the room and bed were large it wasn’t particularly comfortable. The bathroom floor was dirty in places and our bed was really only just pulled up rather than made properly. There was a very strong smell of chlorine from the indoor pool as you walked down the corridor. Thank goodness there were mobile fans in our hallway which we turned on every day that we stayed. On the positive side parking was just outside and the hotel was very convenient to the sights of Shaftesbury. It was also quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Amenities
Lovely hotel & perfect location for our wedding evening
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Staff & service
Location was good.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel day staff lovely night porter shut bar at 10
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shelly-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular location! Staff is amazing and the Jack Russell is adorable…..be open to …. Experiences!
Stayed 3 nights in Apr 2025

2/10 Terrible

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Hilary

Friendly staff, clean room, quiet. Bed needs to be upgraded.
Stayed 3 nights in Apr 2025

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a nice hotel located close to the centre of Shaftesbury and easy access from the main road. Even though we booked a room with multiple beds (we assumed this was a twin room); it turned out to be a room with a double bed and a cot (I guess 2 beds) but not ideal when sharing with your mother! The room was very hot as well as we could turn off the radiator in the bathroom. Nice breakfast and pool though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Traveled with family

Relaxing stay

Comfortable stay, lovely area rooms are a bit dated could do with a freshen up! Very clean hotel and lovely staff, especially the ladies who serve breakfast in the morning always smiling and happy to help.
Stayed 3 nights in Apr 2025

10/10 Excellent

KEITH

Stayed 1 night in Apr 2025

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