See all properties

SureStay Plus Hotel by Best Western Sevierville

Property class: 2.5

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(101 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

You may also like

Ad

Park Tower Inn

Downtown Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
6.2 out of 10, 2,079 reviews
Park Tower Inn

About the neighborhood

Sevierville

Located within a mile (2 km) of Dolly Parton Statue, SureStay Plus Hotel by Best Western Sevierville is within 2 miles (3 km) of Wilderness at the Smokies. This 80-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Dolly Parton Statue - 2 min drive - 1.1 miles
  • Wilderness at the Smokies - 2 min drive - 1.3 miles
  • Soaky Mountain Waterpark - 3 min drive - 1.5 miles
  • Sevierville Community Center and Civic Center - 3 min drive - 1.5 miles
  • Wild WaterDome - 3 min drive - 1.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪The Casual Pint of Sevierville - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Guests of SureStay Plus Hotel by Best Western Sevierville enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Indoor spa tub
Quality Inn & Suites Sevierville - Pigeon Forge
Sevierville
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
7.2 out of 10, Good, 1,016 reviews
$58 nightly
The price is $65
Apr 19 - Apr 20
Total with taxes and fees
Quality Inn & Suites Sevierville - Pigeon Forge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Sevierville?

This hotel is located in Sevierville, close to Titanic Museum, Island at Pigeon Forge, and Dollywood. You'll also find Wilderness at the Smokies and Soaky Mountain Waterpark within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Apr 21, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus Hotel by Best Western Sevierville?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Sevierville have a casino on the premises?

No, SureStay Plus Hotel by Best Western Sevierville doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Sevierville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus Hotel by Best Western Sevierville?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free WiFi.

Does SureStay Plus Hotel by Best Western Sevierville have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Plus Hotel by Best Western Sevierville feature a restaurant that includes a breakfast menu?

SureStay Plus Hotel by Best Western Sevierville offers free breakfast though there is no restaurant.

Will SureStay Plus Hotel by Best Western Sevierville allow pets to stay for free?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Sevierville.

Does SureStay Plus Hotel by Best Western Sevierville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western Sevierville?

The closest major airport to SureStay Plus Hotel by Best Western Sevierville is McGhee Tyson Airport (TYS), which is about 23.8 mi away.

Are there rooms with balconies at SureStay Plus Hotel by Best Western Sevierville?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Sevierville.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 550 out of 1130 reviews
Rating 8 - Good. 278 out of 1130 reviews
Rating 6 - Okay. 152 out of 1130 reviews
Rating 4 - Poor. 81 out of 1130 reviews
Rating 2 - Terrible. 69 out of 1130 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beds were so comfortable after our long day at Dollywood with a toddler! We absolutely loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ckean room, front desk staff was very nice!
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 3 nights in Jan 2026

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In a good location however so would a box and a good blanket and arguably cleaner. The staff was helpful in trying to get a cleaner room than the one we started with but still wasn't the greatest. Bed was comfortable and front desk staff helpful that's about all i can say good about the place. Didn't get up for breakfast so can't say.
Stayed 1 night in Jan 2026

8/10 Good

CHRISTA

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

phillip, Clarksville

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Dustin

Liked: Cleanliness, property conditions & facilities
Clean room. Close to necessities
Stayed 3 nights in Jan 2026

10/10 Excellent

Shannon

Stayed 2 nights in Dec 2025

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service
Multiple light bulbs needed to be replaced. Electrical receptacle hanging out. Wall several marks and scuffs. Multiple floor tiles broke at elevator. Staff was friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our go to place when we visit Dollywood. Great price but does not sacrifice quality. The staff is alway friendly and the breakfast is small but has the everything from eggs, sausage and waffles is always a must
Stayed 3 nights in Jan 2026

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025

8/10 Good

Montrelia

Stayed 4 nights in Dec 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great housekeeping! Very respectful and thoughtful! Check in was a breeze
Stayed 2 nights in Jan 2026

6/10 Okay

Elizabeth

Disliked: Cleanliness
Bedroom was dusty and floor was durty. Breakfast was not tasty, just average.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff is super friendly and beds are comfy
Stayed 27 nights in Nov 2025

8/10 Good

Keely

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking, and well lit. Cheap and convenient location. Breakfast was included but we didn’t try it. Friendly staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Gwen

Hotel is very old, outside has been updated. Rooms have new flooring, paint and bedding. Bathrooms have a new sink and that’s it. Older hotel with thin walls, if any rooms next to you even have the TV up a little you can hear everything. Don’t recommend, you get what you pay for. Pay a little more and stay somewhere else.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room very friendly wonderful bed and pillows will definitely stay here again great price too
Stayed 1 night in Dec 2025

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff. Clean room. Noisy doors (soft closers needed).
Stayed 2 nights in Dec 2025

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good but menu varieties was not there for breakfast on daily basis it was the same menu
Stayed 3 nights in Dec 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff. Nice Continental breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Keena

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Comfy beds and the staff are great people
Stayed 1 night in Dec 2025

Hotels