HeartSong Lodge & Resort

Property class: 4

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Exterior detail
Lobby sitting area
Lobby sitting area
Children's activities
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

KING - Dormer

9.8 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

KING - Murphy

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Inside corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Pigeon Forge

Dollywood's Splash Country is within a mile (2 km) of HeartSong Lodge & Resort, and other popular attractions like Dollywood are within a few miles (5 km). This 4-star hotel welcomes guests with 302 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Goldrush Stables - 14 min walk - 0.8 miles
  • Rocky Top Mountain Coaster - 4 min drive - 1.7 miles
  • Parrot Mountain and Gardens - 5 min drive - 2.3 miles
  • Dollywood - 6 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

Built in 2023, the brand new HeartSong Lodge & Resort offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a kids' club.
Guests can expect to find free WiFi and 50-inch Smart TVs with cable channels and pay movies. Free local calls, hair dryers, and safes are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 25 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HeartSong Lodge & Resort?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on Apr 23, 2026 start from $291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of HeartSong Lodge & Resort?

This hotel is located in Pigeon Forge, close to Dollywood, Island at Pigeon Forge, and Titanic Museum. You'll also find Dollywood's Splash Country and Dolly Parton's Stampede Dinner Attraction within a short drive.

Does HeartSong Lodge & Resort have a casino at the property?

No, HeartSong Lodge & Resort doesn't have a casino.

Is there an indoor pool at HeartSong Lodge & Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until September.

Does HeartSong Lodge & Resort have a restaurant that serves breakfast?

Yes, HeartSong Lodge & Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will HeartSong Lodge & Resort allow pets to stay free of charge?

No, pets aren't allowed at HeartSong Lodge & Resort.

Where is the closest airport to HeartSong Lodge & Resort?

The closest major airport to HeartSong Lodge & Resort is McGhee Tyson Airport (TYS), which is about 25.7 mi away.

Does HeartSong Lodge & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at HeartSong Lodge & Resort.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 315 out of 361 reviews
Rating 8 - Good. 29 out of 361 reviews
Rating 6 - Okay. 13 out of 361 reviews
Rating 4 - Poor. 1 out of 361 reviews
Rating 2 - Terrible. 3 out of 361 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms , were clean and it’s was a nice hotel good amenities
Stayed 3 nights in Feb 2026

6/10 Okay

Heather

Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was super!
Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah, Hartsel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Staff & service, amenities
Awsome experience best had
Stayed 1 night in Jan 2026

6/10 Okay

Ken

Traveled with family
A little bit expensive for a place to sleep.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Traveled with family
Stayed 1 night in Jan 2026

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and the exterior and interior was very beautiful. Only thing I didn’t like was the heat took an hour to kick on and we were really cold for a while, overall nice place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast. Wonderful room
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entire resort was clean and well maintained. Love the fact that it is kid friendly!
Stayed 2 nights in Dec 2025

8/10 Good

Steve

Stayed 2 nights in Dec 2025

10/10 Excellent

Justine

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The HeartSong (and the DreamMore for that matter) is one of the nicest resorts to stay in the beautiful state of Tennessee, because it’s staffed by some of the nicest folks East Tennessee has to offer. The amusement park goes through staffing highs and lows, but Dolly’s resorts take all the best people and make the experience so much more meaningful. Checking in is a breeze (we accidentally got an early check in while getting our trolley pass and time saver passes, which yes you can do that before you even check in). The resort itself has anything and everything you might need so you don’t have to leave or want for anything (although sometimes you might have to pay for it). Easy access to the park and timesavers are an incredible perk, and you’ll never have to worry about a lack of fun things to do even if you stay at the resort. From the time you park until the time you pack and go, you will love your experience here.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Carolynn A

Liked: Cleanliness, staff & service, amenities
The whole stay was a wonderful experience!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit! Staff were great and property was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and we enjoyed our view. I wish the bathroom had a fan in it to use while showering. I loved the trolley services to take you to the park, i wish they offered the services to Dolly’s stampede as well. Also loved the hot tub and pool.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne

Traveled with family
Liked: Amenities, property conditions & facilities
Everything I expected. Fist class
Stayed 2 nights in Dec 2025

10/10 Excellent

Edwina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great atmosphere and good food!
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, very friendly and genuine staff,
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice snd clean. Ton of amenities. The Food was great at both restaurants in the hotel. All the resort staff were awesome and very responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really helpful and friendly. The room was very clean.
Stayed 4 nights in Nov 2025