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HeartSong Lodge & Resort

3.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Exterior detail
Front of property
Lobby sitting area
Children's activities

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Pigeon Forge

Dollywood's Splash Country is within a mile (2 km) of HeartSong Lodge & Resort, and other popular attractions like Dollywood are within a few miles (5 km). This 3.5-star hotel welcomes guests with 302 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Goldrush Stables - 14 min walk - 0.8 miles
  • Rocky Top Mountain Coaster - 4 min drive - 1.7 miles
  • Parrot Mountain and Gardens - 5 min drive - 2.3 miles
  • Dollywood - 6 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Reds Drive-In Diner - ‬8 min drive

About this property

HeartSong Lodge & Resort

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Built in 2023, the brand new HeartSong Lodge & Resort offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a hot tub, meeting rooms, and a kids' club.
Guests can expect to find free WiFi and 50-inch Smart TVs with cable channels and pay movies. Free local calls, hair dryers, and safes are also available.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Dollywood's DreamMore Resort
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,001 reviews
$199 nightly
The price is $223
Jan 5 - Jan 6, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited onsite self and valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at HeartSong Lodge & Resort?

HeartSong Lodge & Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of HeartSong Lodge & Resort?

This hotel is located in Pigeon Forge, close to Dollywood, Dollywood's Splash Country, and Island at Pigeon Forge. You'll also find Dolly Parton's Stampede Dinner Attraction and Old Mill within a short drive.

Will I be able to park at HeartSong Lodge & Resort?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 40 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does HeartSong Lodge & Resort have a casino at the property?

No, HeartSong Lodge & Resort doesn't have a casino.

Is there an indoor pool at HeartSong Lodge & Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from April until September.

Is HeartSong Lodge & Resort good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does HeartSong Lodge & Resort have a hot tub?

Yes, this hotel has a spa tub.

Does HeartSong Lodge & Resort have a restaurant that serves breakfast?

Yes, HeartSong Lodge & Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will HeartSong Lodge & Resort allow pets to stay free of charge?

No, pets aren't allowed at HeartSong Lodge & Resort.

Does HeartSong Lodge & Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HeartSong Lodge & Resort?

The closest major airport to HeartSong Lodge & Resort is McGhee Tyson Airport (TYS), which is about 25.7 mi away.

Are there rooms with balconies at HeartSong Lodge & Resort?

Yes, some guestrooms at HeartSong Lodge & Resort offer a balcony.

Does HeartSong Lodge & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at HeartSong Lodge & Resort.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 284 out of 321 reviews
Rating 8 - Good. 23 out of 321 reviews
Rating 6 - Okay. 10 out of 321 reviews
Rating 4 - Poor. 1 out of 321 reviews
Rating 2 - Terrible. 3 out of 321 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Summor

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
✔️
Stayed 3 nights in Sep 2025

8/10 Good

Yilei

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Janie, Galena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is out of this world. As someone who typically only travels and high-end hotels, this has quickly become one of our favorites to visit in the country. The general manager is fabulous and every staff member is proud to be working there and takes amazing care of their guests.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
We liked the ease of the trolley shuttle to and from the theme park. The resort has a real family feel, with something for all ages to enjoy. We hope to return one day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Such a great place to stay with kids!
Stayed 3 nights in Sep 2025

6/10 Okay

Cory

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful place. Loved the hotel in general but the bed was extremely hard not a good sleep & it was loud outside our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

End of summer trip

If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
Stayed 2 nights in Aug 2025

10/10 Excellent

Murphy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true resort property, but without a bunch of resort fees or even parking fees tacked on. The upfront price is what you pay. Definitely worth a stay even if you are not going to the Dollywood park, but the added park benefits make it worth a visit even if you hadn’t planned on it.
Stayed 1 night in Aug 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and overall service. Transportation to the parks, golden hour and time savers are nice perks. I would definitely recommend and we will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
My favorite view, relaxing by the pool!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place js beautiful, clean, quiet, and fun! The food was great and the pool was so relaxing!
Stayed 1 night in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so beautiful and the pool looks like a tropical island. Very Elegant yet it has the mountain feeling.
Stayed 3 nights in May 2025

10/10 Excellent

LYNETTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Teresa, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and kind staff. Pools are fabulous. Well appointed with a very kind staff. Comfy bed, lots of towels and wash clothes. The room looked new. Very clean and comfortable. Highly recommend!! Good Job Dolly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
Stayed 2 nights in Aug 2025