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Palm Beach Resort

3.0 star property

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Photo gallery for Palm Beach Resort

Outdoor pool, sun loungers
Exterior
Minibar
Exterior
Beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Kotu Stream Road, Serrekunda
  • Place, Senegambia Craft Market
    ‪14 min walk‬
  • Place, Tropic Shopping Centre
    ‪4 min drive‬
  • Place, Kololi Beach
    ‪5 min drive‬
  • Airport, Banjul (BJL-Banjul Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, Garden View

Minibar

Standard Double Room, Garden View

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View | Minibar

Superior Double Room, Pool View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, Garden View

Minibar

Premium Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Minibar

Superior Double Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Ocean View

Minibar

Premium Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, River View

Minibar

Premium Suite, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, Ocean View

Minibar

Premium Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Serrekunda

Within a short walk of Senegambia Craft Market, Palm Beach Resort is within 2 miles (3 km) of Tropic Shopping Centre. This 165-room, 3-star hotel has a private beach, a full-service spa, and a restaurant. Located centrally in Serrekunda, it's connected to a shopping center and also close to African Living Art Centre and Sakura Arts Studio.

What's nearby

  • Senegambia Craft Market - 14 min walk - 0.8 miles
  • Tropic Shopping Centre - 4 min drive - 2.0 miles
  • Bijilo Beach - 5 min drive - 2.6 miles
  • Kololi Beach - 5 min drive - 2.2 miles
  • Banjul Beach - 16 min drive - 10.5 miles

Getting around

  • Banjul (BJL-Banjul Intl.) - 37 min drive

Restaurants

  • ‪Tamala Beach Resort - ‬15 min walk
  • ‪The Butchers Shop - ‬4 min drive
  • ‪La Parisienne - ‬4 min drive
  • ‪Spice Of Istanbul - ‬18 min walk
  • ‪El Sol - ‬4 min drive

About this property

Palm Beach Resort

Guests of Palm Beach Resort have access to a private beach, a full-service spa, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 18 per person one way. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this beach hotel include a children's pool, free WiFi in public areas, and meeting rooms.
For entertainment, guests can enjoy TVs. Other standard amenities include balconies or patios and minibars.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. The spa is open daily.

Similar properties

Aerial view
Metzy Residence Hotel
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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 140 reviews
$48 nightly
The price is $56
Jun 13 - Jun 14
Total with taxes and fees
Metzy Residence Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No elevator

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Palm Beach Hotel Serrekunda

Palm Beach Serrekunda

Palm Beach Hotel Hotel

Palm Beach Hotel Serrekunda

Palm Beach Hotel Hotel Serrekunda

Frequently asked questions

What can I see near Palm Beach Resort?

This hotel is located in Serrekunda within a short 12-minute walk of Senegambia Craft Market. You'll also find Kololi Beach and Bijilo Beach within a short drive.

Will I be able to park at Palm Beach Resort?

No, there isn't parking available at the hotel.

Is a spa located at Palm Beach Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, couples treatments, body scrubs, and mani/pedis.

Does Palm Beach Resort have a casino?

No, Palm Beach Resort doesn't have a casino.

Will I find an indoor pool at Palm Beach Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Palm Beach Resort?

There are plenty of amenities for couples at this hotel, including a private beach, a restaurant, and an outdoor pool.

Are there hot tubs at Palm Beach Resort?

No, there isn't a spa tub at this hotel.

Does Palm Beach Resort have a restaurant that serves breakfast?

No, Palm Beach Resort doesn't have a restaurant that serves breakfast.

Will Palm Beach Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palm Beach Resort.

Are there connecting rooms at Palm Beach Resort?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Palm Beach Resort?

The closest major airport to Palm Beach Resort is Banjul (BJL-Banjul Intl.), which is 13.6 mi away (37 minutes by car).

Can I book a room with a balcony at Palm Beach Resort?

Yes, every guestroom at Palm Beach Resort comes with a balcony/patio and some offer ocean and garden views.

Palm Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Modou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. I will definitely consider coming back in the future.
Verified

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok
Stayed 5 nights in Dec 2023
Verified

8/10 Good

M.B.

Liked: Staff & service, room comfort

Overall it is a nice basic place with a beautiful

The hotel has nice basic rooms with good bathroom. A muscito net is not standard included, but can be provided by the reception. The bed is comfortable. Breakfast is sufficient. Dinner options in the hotel are very good: extensive menu and almost everything is well-prepared and good value for money. The beach place is nice, however, at the beach you will be approached by many locals who want to sell something or just want to talk a lot.
Stayed 11 nights in Feb 2023
Verified

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Rosemary

Disliked: Staff & service, amenities, property conditions & facilities
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Super herzliche Mitarbeiter Tolle Massagen Nur gute Erfahrungen Das Hotel ist etwas in die Jahre gekommen , aber die Menschen dort und ihre nette Art lassen das vergessen
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Stayed 28 nights in Feb 2020
Verified

8/10 Good

Ramlat

Liked: Cleanliness
Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen upplevelse

Mycket bra upplevelse med toppen service och mycket god mat. Frukosten var dock lite lägre standard men helt ok. Bra läge och bra för alla åldrar. Sköna sängar. Vi var mycket nöjda på detta prisvärda hotell
Stayed 10 nights in Nov 2019
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

Wil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic hotel bij het strand.

Het is een zeer verouderd complex wat op sommige plaatsen wordt opgeknapt maar provisorisch. Badkamer in mijn kamer bijvoorbeeld was netjes maar zeer slordig afgewerkt, met een gat in de muur naast de spiegel. Plafond was nog oud, zat onder het cement. Matrassen waren hard, slechte kussens. Voor airco moet extra betaald worden. Ik kreeg wel een gratis (stoffig uitziende) fan. Kastdeuren gingen niet dicht. Wel was ik erg verrast met de Nederlandstalige tv-zender. Personeel is o.k.
Stayed 7 nights in Mar 2018
Verified

8/10 Good

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel on the beach. Real value for money

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Manolo

Liked: Staff & service
Disliked: Property conditions & facilities

Bonitas vistas

La habitacion con vistas a la playa muy bonita, el problema es que al estar en segundo piso muchas veces no había agua ni en el grifo ni en la ducha
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Location good for my needs

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel with some issues

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Stayed 11 nights in Jan 2018
Verified

8/10 Good

Trine

Liked: Cleanliness, staff & service, property conditions & facilities

Tæt på strand, central beliggenhed.

Manglede minibar, altså køleskab som beskrevet i værelsesfaciliteter. Hoteller mente ikke at det var deres problem og vi blev henvist til at klage til Expedia. Måske man skulle revidere dette.
Stayed 12 nights in Jan 2018
Verified

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired hotel lacking facilities

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Stayed 3 nights in Jan 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Heeft ruzies gehad met het personeel want de slot van deur was niet goed moet 2 uur en wachten voor.het gemaakt.woorden Bij het ontbijt was de jus d Orange gewoon geen jus d Orange chemicaliën
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Susan

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Verified

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort

A nightmare.

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.
Verified

8/10 Good

JENNEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but Breakfast needs to be improve and also the WiFi.
Verified

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort

Good overnight stop

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but nice

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.
Verified

4/10 Poor

anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

palm beach hotel......your joking

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.