The hotel was gorgeous and so clean. It was somewhat confusing to have the reception lobby on the 20th floor, but we finally figured it out. We booked a Superior Room for 4 people (2 adults, 2 teenage children), yet to find the room only had a queen bed and a single bed. We asked how this room was meant for 4 people with these 2 beds, the staff had no answer, apology or recommendation for bringing a cot or alternative for their error. Otherwise, modern facilities, nice gym and quality breakfast. Very close to Dongdaemun Design Plaza and subway, very convenient. Lots of options for food/restaurants (which alot of metro Seoul has). Would come back again.