Hotel Neue Post

4.5 star property
Elegant base for skiers, steps from Congress Zillertal - Europahaus Mayrhofen

Choose dates to view prices

Photo gallery for Hotel Neue Post

2 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Hot stone massages, Swedish massages, sports massages, 1 treatment room
Property grounds

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Pool
  • Pet friendly

Explore the area

Map
Hauptstraße 400, Mayrhofen, Tirol, 6290
  • Congress Zillertal - Europahaus Mayrhofen
    ‪1 min walk‬
  • Erlebnisbad Mayrhofen
    ‪8 min walk‬
  • Penkenbahn Gondola
    ‪10 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪62 min drive‬

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Room options

Poolsuite Deluxe

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swiss stone pine

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Poolsuite

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Familiensuite Zirbe Deluxe

  • 646 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

Deluxe Doppelzimmer mit Balkon

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Berglust

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Doppelzimmer Berglust mit Balkon

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Familienzimmer

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Vital Suite Berglust

  • 700 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Juniorsuite Post

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Juniorsuite Zirbe with balcony

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Doppelzimmer Berglust

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Doppelzimmer ohne Balkon

  • 312 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Juniorsuite Bergjuwel mit Balkon

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Juniorsuite Grinberg mit Balkon

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Landleben

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mayrhofen

Hotel Neue Post places you next to Congress Zillertal - Europahaus Mayrhofen and within a 10-minute stroll of other popular attractions like Erlebnisbad Mayrhofen. This 90-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Congress Zillertal - Europahaus Mayrhofen - 1 min walk - 0.0 miles
  • Erlebnisbad Mayrhofen - 8 min walk - 0.5 miles
  • Penkenbahn Gondola - 10 min walk - 0.5 miles
  • Ahornbahn Gondola - 14 min walk - 0.8 miles
  • Zillertal Dairy - 17 min walk - 0.9 miles

Getting around

  • Mayrhofen Station - 3 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Mo's Esscafe-Musicroom GmbH - ‬4 min walk
  • ‪Café Kostner - ‬5 min walk
  • ‪Berg&Tal - ‬7 min walk
  • ‪Restaurant Pane e Vino da Michele - La Bottega dei Sapori - ‬7 min walk
  • ‪Scotland Yard Pub - ‬5 min walk

About this property

Hotel Neue Post

Elegant base for skiers, steps from Congress Zillertal - Europahaus Mayrhofen
At Hotel Neue Post, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff that can help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a lazy river, a gym, and a sauna.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and children's robes. Safes, phones, and desks are other standard amenities. Change of towels is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English, French, German, Hungarian, Italian, Russian, Slovak

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hotelbar
  • Restaurant Postwirt

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Optional ski privileges
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Handrails in stairways (28 inches high)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Frequently asked questions

Is free cancellation available at Hotel Neue Post?

Hotel Neue Post offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Hotel Neue Post?

This hotel is located in Mayrhofen, just steps from Zillertal and Hauptstraße, and within a short walk of Congress Zillertal - Europahaus Mayrhofen. You'll also find Erlebnisbad Mayrhofen and Penkenbahn Gondola less than a mile away.

Is there parking available at Hotel Neue Post?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Hotel Neue Post?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Hotel Neue Post include a casino at the property?

No, Hotel Neue Post doesn't have a casino.

Is there an indoor pool at Hotel Neue Post?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

Is Hotel Neue Post good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Hotel Neue Post?

No, but this hotel does have a steam room.

Does Hotel Neue Post feature a restaurant that includes a breakfast menu?

Yes, Hotel Neue Post has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Neue Post allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Neue Post for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Neue Post?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Neue Post?

The closest major airport to Hotel Neue Post is Kranebitten Airport (INN), which is about 24.9 mi away.

Are there rooms with balconies that I can book at Hotel Neue Post?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or garden views.

Hotel Neue Post Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 102 reviews
Rating 8 - Good. 31 out of 102 reviews
Rating 6 - Okay. 8 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and food
Stayed 7 nights in Feb 2024

10/10 Excellent

Teena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Elvira, Frisco

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

Emily patient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short family ski trip

Lovely friendly staff especially our waiters ferenc & darius food was very tasty and plenty of it only gripe need better pillows and thought the lounge area on 2nd floor could be utilised better by having bar in it
Stayed 4 nights in Mar 2019

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t look elsewhere - book this one!

Well, it’s a family run hotel and the beauty of it is being close to all the ski activities in addition providing absolutely amazing meals and facilities.
Stayed 7 nights in Feb 2019

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and spa area were fantastic. Also had a chill out lounge to sit in, which made up for the smaller but adequate room sizes.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast buffet

Spa are and breakfast buffet were the highlights, comfy bed great atmosphere and staff helped as well
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ski holiday at Neue Poste, great rooms, food and staff. Loved it
Stayed 7 nights in Jan 2019

10/10 Excellent

Hannes, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suites are spacious and comfortable. Staff are courteous. Half board excellent (typically Austrian - lovely salad buffet, plenty of meat). Worst thing : no in-room coffee facilities
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is very well kept, clean and tidy, but a little dated in places.
Stayed 3 nights in Mar 2018

8/10 Good

JD, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel except for the smoking

I would make the bar and restaurant non smoking. Ruins the atmosphere for guests. Most people seems to go out to smoke. Swap out the bartender for someone a little less more personable. Wouldn’t serve us hot drinks at the bar.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t hesitate to stay here again!

Had a totally amazing stay. Friendliness of staff and food (half board) far exceeded our expeditions. Hotel was super clean and in a great spot on the edge of the main strip, across the road from the ski bus stop and a 3 minute walk to the train station. Our only complaint was the temperature of the pool which was far too cold for a spa pool. Wouldn’t hesitate to stay here again
Stayed 7 nights in Jan 2018

10/10 Excellent

Johnny, Isle of Man/South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!!

We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.