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ElisabethHotel Premium Private Retreat

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Photo gallery for ElisabethHotel Premium Private Retreat

Front of property
Hallway
Indoor pool, sun loungers
Fireplace
A multi-story building with wooden balconies and large windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Einfahrt Mitte 432, Mayrhofen, Tirol, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪2 min walk‬
  • Place, Penkenbahn Gondola
    ‪8 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪73 min drive‬

Room options

View all photos for Standard Double Room, Balcony (Authentic)

Standard Double Room, Balcony (Authentic) | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room, Balcony (Authentic)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, Balcony (Junior)

Premium Double Room, Balcony (Junior) | Living area | Flat-screen TV

Premium Double Room, Balcony (Junior)

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony (Prestige Loft)

Suite, Balcony (Prestige Loft) | Premium bedding, minibar, in-room safe, soundproofing

Suite, Balcony (Prestige Loft)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

A table with a vase of flowers and apples.

Deluxe Double Room, Balcony

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, Balcony (Charme)

A modern hotel room with a curved bed, a bedside table, a flat-screen TV, a large window, and a bathroom with a bathtub and sink.

Premium Double Room, Balcony (Charme)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Room, Balcony (Relax)

A modern living room with a sofa, armchair, and round coffee table. There is a glass of wine and a bottle on the table.

Premier Double Room, Balcony (Relax)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room, Balcony (Apart)

A modern bedroom with a bed, bedside tables, and a nightstand.

Premium Double Room, Balcony (Apart)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony (Prestige Living)

A modern living room with a grey sofa, a round coffee table, and a red armchair.

Suite, Balcony (Prestige Living)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mayrhofen

ElisabethHotel Premium Private Retreat places you next to Zillertal and Hauptstraße. This 70-room, 4.5-star hotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Zillertal - 1 min walk - 0.0 miles
  • Hauptstraße - 2 min walk - 0.1 miles
  • Erlebnisbad Mayrhofen - 6 min walk - 0.4 miles
  • Penkenbahn Gondola - 8 min walk - 0.5 miles
  • Ahorn Ski Area - 11 min walk - 0.6 miles

Getting around

  • Mayrhofen Station - 3 min walk
  • Kranebitten Airport (INN) - 57 min drive

Restaurants

  • ‪Ice Bar | Sporthotel Strass - ‬7 min walk
  • ‪Café Kostner - ‬2 min walk
  • ‪Gasthof Waldcafe - ‬7 min walk
  • ‪Metzgerei Gasser - ‬8 min walk
  • ‪La Cucina - ‬3 min walk

About this property

ElisabethHotel Premium Private Retreat

ElisabethHotel Premium Private Retreat features a full-service spa, an indoor pool, and a gym. Self parking is offered for EUR 15 per day. Front-desk staff can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include balconies, minibars, and safes.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elisense Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Pool
  • Hot tub
  • Spa
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9.0 out of 10, Wonderful, 88 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mamma Mia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 120

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per day
  • Late check-out fee: EUR 120 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Mayrhofen
Hotel ElisabethHotel Premium Private Retreat Mayrhofen
Mayrhofen ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Hotel
Hotel ElisabethHotel Premium Private Retreat
Elisabethhotel Private Retreat
Elisabethhotel Private Retreat
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen

Frequently asked questions

Is free cancellation available at ElisabethHotel Premium Private Retreat?

ElisabethHotel Premium Private Retreat provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at ElisabethHotel Premium Private Retreat?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at ElisabethHotel Premium Private Retreat on Jul 12, 2026 start from $397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ElisabethHotel Premium Private Retreat?

This hotel is located in Mayrhofen, just steps from Zillertal and Hauptstraße, and within a short walk of Erlebnisbad Mayrhofen. You'll also find Penkenbahn Gondola and Ahorn Ski Area less than a mile away.

Is parking available on site at ElisabethHotel Premium Private Retreat?

Yes, parking is offered for EUR 15 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at ElisabethHotel Premium Private Retreat?

Elisense Spa is the hotel's spa and services include sports massages, hot stone massages, body wraps, and couples treatments.

Are there luxury amenities available at ElisabethHotel Premium Private Retreat?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and hot stone massages at this hotel.

Does ElisabethHotel Premium Private Retreat have a casino at the property?

No, ElisabethHotel Premium Private Retreat doesn't have a casino.

Is there an indoor pool at ElisabethHotel Premium Private Retreat?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at ElisabethHotel Premium Private Retreat?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Does ElisabethHotel Premium Private Retreat have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does ElisabethHotel Premium Private Retreat feature a restaurant that includes a breakfast menu?

Yes, ElisabethHotel Premium Private Retreat serves free buffet breakfast at Mamma Mia each morning.

Does ElisabethHotel Premium Private Retreat allow pets to stay for free?

Although they can't stay for free, dogs are welcome at ElisabethHotel Premium Private Retreat for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Does ElisabethHotel Premium Private Retreat have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ElisabethHotel Premium Private Retreat?

The closest major airport to ElisabethHotel Premium Private Retreat is Kranebitten Airport (INN), which is about 24.7 mi away.

Are there rooms with balconies that I can book at ElisabethHotel Premium Private Retreat?

Yes, every guestroom at ElisabethHotel Premium Private Retreat comes with a balcony.

ElisabethHotel Premium Private Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 102 reviews
Rating 8 - Good. 17 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink selection just fantastic. Spa area also large, well equipped and extremely comfortable. Proximity to train and bus stops very convenient too. Will return.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
top
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, superb staff, wonderful food, brilliant facilities. Highly recommended.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Steven

A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
Stayed 4 nights in Jan 2024
Verified

6/10 Okay

Faye

Liked: Cleanliness, property conditions & facilities
The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
Verified

10/10 Excellent

Lydi-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities
Erinomainen hotelli kivalla paikalla!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Benedikt

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war extrem schön und gemütlich. Das Personal vorallem im Service super freundlich und lustig. Des SPA-Bereich ist top. Wir hatten einen tollen Aufenthalt und kommen bestimmt wieder.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Nettes Personal, schönes Zimmer, super Essen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Hotel um ein paar Tage zu entspannen. Personal ist super aufmerksam und sehr freundlich!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, exzellentes Essen, Sauberkeit überall, tolles Spa, guter Skikeller, generell sehr positives Ambiente.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostenloses Upgrade erhalten.zimmer, wellnessbereich und Essen top.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dringende Empfehlung

Es war vom Andang bis zum Ende hervorragend!
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Jens Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ren forkælelse

Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUT TOPKLASSE

Alt spiller helt i top på dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein. Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut. Großes Lob!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in top Lage mit schönem Wellnessbereich und gutem Essen. Zimmer (Premium Relax) war sehr schön.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiger und riesiger Wellnessbereich. Tolles Essen und sämtliches Personal mega höflich und immer hilfsbereit.
Stayed 8 nights in Aug 2022
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to enjoy skiing, food and wine.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Food and Spa

Perfect food, nice spacious Rooms , big spa
Stayed 2 nights in Jan 2022