We were there for three nights. We got into our room and unpacked. Decided to turn the TV on, no remote anywhere. We went to the desk and asked for a remote, we were told to go back and look for it. Hmm, we did, still no remote. We went back, and she said she would come and look for it, after she moved all the mattresses and went through all the drawers she did not find it, then proceeded to say she is going to charge the previous occupants. I suggested that maybe housekeeping may have accidentally picked it up with the sheets, no luck there, I asked if we could move to another room, she agreed.
So we packed up and moved, now we don't have a luggage rack to put our luggage, so I went back and asked for one. I went to our previous room and got one. Then we noticed we had no bar soap, so we ran to the store and bought some
The pool was under maintenance two of our three days
There was no housekeeping for our room, we had to keep asking for towels to shower each night. The last night they didn't have enough towels, so we had to reuse our dirty one
It was all very disappointing.