Swissotel Sarajevo

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Sarajevo
VIP Access

Choose dates to view prices

Photo gallery for Swissotel Sarajevo

Relax in a clean and contemporary space with a central seating area and abstract patterns on the walls.
Relax by the sleek, curved pool surrounded by a unique architectural design.
Standing tall with a striking architectural design, this high-rise building features a unique glass facade.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa and a clean, modern design.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Spa
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vrbanja 1, Sarajevo, 71000
  • National Museum of Bosnia and Herzegovina
    ‪7 min walk‬
  • Baščaršija Džamija
    ‪2 min drive‬
  • Sarajevo City Hall
    ‪2 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪10 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Swiss, Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Swiss, Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

Swiss, Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed (Panorama)

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Swiss, Classic Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed (Panorama)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Swiss, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Swiss, Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Swiss, Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Sarajevo

Located in Marijin Dvor, Swissotel Sarajevo is adjacent to Bosnian Parliament Building and within a 10-minute stroll of National Museum of Bosnia and Herzegovina. This 218-room, 5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym. Centrally located in Sarajevo, the hotel is connected to a shopping center, and a short walk from Sarajevo History Museum and Ali Pasha's Mosque.

What's nearby

  • National Museum of Bosnia and Herzegovina - 7 min walk - 0.4 miles
  • Baščaršija Džamija - 2 min drive - 1.2 miles
  • Latin Bridge - 2 min drive - 1.2 miles
  • Sarajevo City Hall - 2 min drive - 1.4 miles
  • Gazi Husrev-Beg Mosque - 3 min drive - 1.6 miles

Getting around

  • Podlugovi Station - 28 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪Metropolis SCC - ‬1 min walk
  • ‪The Fusion - ‬4 min walk
  • ‪KissKiss Coffee&Tea Bar SCC - ‬1 min walk
  • ‪Vapiano - ‬3 min walk

About this property

Swissotel Sarajevo

Luxury hotel with 2 restaurants connected to a shopping center in Sarajevo
At Swissotel Sarajevo, guests enjoy an indoor pool, a gym, and a sauna. Valet parking is EUR 15 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect free WiFi and wired Internet, along with LCD TVs. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Bosnian, English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Café Swiss
  • Swiss Lounge
  • The Fusion Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,382 square feet of conference space
  • Computer station

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Swissotel Sarajevo.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

Is a free cancellation option available at Swissotel Sarajevo?

Swissotel Sarajevo provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissotel Sarajevo?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Swissotel Sarajevo on Sep 1, 2025 start from $239.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Swissotel Sarajevo?

This hotel is situated in Marijin Dvor, just steps from Bosnian Parliament Building, and within a 10-minute walk of National Museum of Bosnia and Herzegovina and Ali Pasha's Mosque. You'll also find National and University Library of Bosnia and Herzegovina and Eternal Flame less than a mile away.

Will I be able to park at Swissotel Sarajevo?

Yes, secured valet parking is offered for EUR 15 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Swissotel Sarajevo?

Spa services at the hotel include hot stone massages, sports massages, reflexology, and aromatherapy.

Does Swissotel Sarajevo feature a casino?

No, Swissotel Sarajevo doesn't have a casino.

Will I find an indoor pool at Swissotel Sarajevo?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Swissotel Sarajevo?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and a pillow menu.

Are there hot tubs at Swissotel Sarajevo?

No, but this hotel does have a steam room.

Does Swissotel Sarajevo feature a restaurant that includes a breakfast menu?

Yes, Swissotel Sarajevo has 2 restaurants, and serves breakfast for a surcharge.

Will Swissotel Sarajevo allow pets to stay for free?

No, pets and service animals aren't allowed at Swissotel Sarajevo.

Are there connecting rooms at Swissotel Sarajevo?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Swissotel Sarajevo?

The closest major airport to Swissotel Sarajevo is Sarajevo (SJJ-Sarajevo Intl.), which is 4.7 mi away (10 minutes by car).

Are there rooms with balconies at Swissotel Sarajevo?

No, at Swissotel Sarajevo, there aren't any guestrooms that list a balcony.

Does Swissotel Sarajevo host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Swissotel Sarajevo.

Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 340 reviews
Rating 8 - Good. 53 out of 340 reviews
Rating 6 - Okay. 24 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 10 out of 340 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful, location is great, it was a wonderful 2-day stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shamim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent location, close distance to most of the facilities. The staff are excellent and friendly. Definitely come again
Stayed 3 nights in Apr 2025

10/10 Excellent

Deborah

Stayed 2 nights in Apr 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an enjoyable stay. Amazing staff . Good location
Stayed 7 nights in Apr 2025

10/10 Excellent

Sahdia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, perfect location. Thank you to Emir who was always so helpful at breakfast- would come again
Stayed 7 nights in Apr 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James Marc Devindra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel although use some improvement with breakfast service and spa facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The beds are terrible, felt like we were sleeping on the floor other then that all was good. We told the reception about the beds and she said that they were going to put something soft there like a matress but when we came back there was nothing there and when we asked about it again they said roomservice do not work after 10 which means that she lied to us in the first place
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly - made sure we had all the relevant info - I was celebrating a birthday and they made it extra special with an in room sweet treat - hotel is located in one of the best spots of the city - easy walk to almost anywhere - covered parking in the scc center and the hotel has valet. Breakfast had a lot of options both traditional Bosnian and some intercontinental /American type breakfast options - rooms were very nice and I would have to stay very nice and best hotel in downtown Sarajevo - highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Vahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We have been coming to this hotel for years and always find it very good very friendly staff and service always at high level. Thank you to everyone and see you again soon we love Sarajevo.
Stayed 7 nights in Feb 2025

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very beautiful, exquisite bath and shower areas, carved wooden panels in the rooms, cute sitting areas by the large windows. I thoroughly enjoyed this hotel. The pool, sauna and hammam were elegantly designed. Very relaxing vibes. The massage services were also excellent as well as the food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel, one of the best actually that I have stayed in Sarajevo. Conveniently located right in the shopping center access to Sarajevo City Center. Hasan who works at the reception has not only provided the best service but always went above and beyond to ensure we have wjat we needed. One example was when we were trying to find taxi to attend Severina Concert. He immediately ensured taxi was available while we were waiting in the lobby. Thank you Hasan for all of your outstanding service, professionalism, during our stay here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alenka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel with terrific views. Bit of a walk to old town
Stayed 2 nights in Dec 2024

8/10 Good

Bryan, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. The staff were professional and very friendly, they were excellent. Rooms are nice and a good size. Beds are very firm though and we found them uncomfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the nicest hotel in Sarajevo.
Stayed 3 nights in Oct 2024

10/10 Excellent

elma

Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

ali

Stayed 3 nights in Jun 2024

10/10 Excellent

Majed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024