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Hotel Sonia Otaru

4.0 star property

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Photo gallery for Hotel Sonia Otaru

Hot springs
Public bath
Breakfast and dinner served
Premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪2 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin A, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Canal view
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin B, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Canal view
  • 231 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 408 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 385 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin A, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking

  • Canal view
  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin B, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking

  • Canal view
  • 278 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin C, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking

  • Canal view
  • 357 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 278 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • Canal view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King Room, Non Smoking

  • Canal view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking

  • Canal view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • Canal view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • Canal view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Twin, Canal View, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Canal view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Accessible, Non Smoking

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room (Single Use), Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Otaru

Hotel Sonia Otaru places you next to Otaru Art Village and Nichigin-dōri. This 149-room, 4-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Otaru City General Museum Ungakan - 2 min walk - 0.1 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Rinyu Morning Market - 15 min walk - 0.8 miles

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 87 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬4 min walk
  • ‪おたる政寿司 ぜん庵 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬5 min walk
  • ‪ポプラファーム 小樽店 - ‬5 min walk

About this property

Hotel Sonia Otaru

Hotel Sonia Otaru features free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is offered for JPY 1200 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include laundry facilities, a vending machine, and a water dispenser.
Guests can expect free WiFi and 26-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 4500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Is a free cancellation option available at Hotel Sonia Otaru?

Hotel Sonia Otaru provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Sonia Otaru?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on May 11, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Sonia Otaru?

This hotel is located in Otaru, just steps from Otaru City General Museum Ungakan and Otaru Art Village, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

Will I be able to park at Hotel Sonia Otaru?

Yes, self parking is offered for JPY 1,200 per night and extended parking is available for JPY 1,200 per day. Though parking is limited parking, an electric car charging station is also available.

Does Hotel Sonia Otaru feature a casino at the property?

No, Hotel Sonia Otaru doesn't have a casino.

Will I find an indoor pool at Hotel Sonia Otaru?

No, there is no indoor pool at this hotel.

Is Hotel Sonia Otaru good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a hot spring.

Does Hotel Sonia Otaru have a hot tub?

No, but this hotel does have a hot spring.

Does Hotel Sonia Otaru feature a restaurant that includes a breakfast menu?

Yes, Hotel Sonia Otaru serves buffet breakfast for a surcharge each morning at 寿司バル イルオナイ（IL ONAI）.

Will Hotel Sonia Otaru allow pets to stay for free?

No, pets aren't allowed at Hotel Sonia Otaru.

Does Hotel Sonia Otaru have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Sonia Otaru?

The closest major airport to Hotel Sonia Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (49 minutes by car).

Can I book a room with a balcony at Hotel Sonia Otaru?

No, there aren't any guestrooms with balconies at Hotel Sonia Otaru.

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Maurice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly this hotel was a sheer disappointment. The rooms were in such an inacceptable state, we left after 1 night. Everything was old, dirty, dusty and mouldy. Our bedding was stained upon arrival and had to reuest they be changed. All the walls were marked and stained, it was dusty and tuere was mould in the shower. Completely unacceptable for the conditoon of the rooms. They did not reflect the rating or the advertised photos.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice area, friendly staff, and spacious rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Stayed 3 nights in Jan 2026

10/10 Excellent

Levi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
Stayed 2 nights in Jan 2026

6/10 Okay

Raymond

Stayed 3 nights in Jan 2026

10/10 Excellent

oriol, san diego

Easy and quick
Stayed 4 nights in Jan 2026

8/10 Good

Naomi

Stayed 1 night in Jan 2026

10/10 Excellent

George, Singapore

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome venue… booked with the Canal view
Stayed 1 night in Jan 2026

10/10 Excellent

Chezlani

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Stayed 4 nights in Dec 2025

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Xiao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Mun H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The lobby was nice and it has all the great free amenities like skin care, tea a coffee. It also has a great onsen. However, the rooms are tired.
Stayed 1 night in Nov 2025

8/10 Good

Sayuri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Sue Kyung

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Reiko

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building seems to be pretty old and outdated. The view from the room was good, however.
Stayed 1 night in Aug 2025

8/10 Good

Iren, Neuss

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Natsuko, Fairlawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Within walking distance you can see very romantic scenery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

philip

Traveled with family
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bikky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Leong Kee

Stayed 2 nights in Jun 2025

10/10 Excellent

Kwong Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025

8/10 Good

Jojo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room with good amenities.
Stayed 3 nights in May 2025