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Hotel Shikanoyu

3.5 star property
Family-friendly ryokan with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Shikanoyu

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in a spacious interior with a high ceiling, featuring a geometric pattern and multiple seating areas with patterned chairs.
Experience the warm ambiance of this beautifully designed hallway, featuring artwork, a seating area, and a skylight.
Treehouse nestled in a tree, surrounded by a green netting fence and featuring a thatched roof and wooden walls.
Two single beds with matching headboards, a small table, and a lamp create a cozy space with a view of the surrounding greenery.

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303
  • Jozankei Futami Park
    ‪3 min walk‬
  • Jozankei Hot Spring
    ‪9 min walk‬
  • Kokusai Ski Resort
    ‪21 min drive‬
  • Sapporo (CTS-New Chitose)

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Room options

View all photos for Room Selected at Check In with Shared Bathroom Non-Smoking

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Twin Room with Tatami Area on Top Floor Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room with Tatami Area on Top Floor Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Room with Tatami Area Non-Smoking

  • 646 sq ft
  • Resort view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Japanese-Style Room with Shared Bathroom Non-Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 6
  • 5 Twin Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

32-inch flat-screen TV with satellite channels, TV, table tennis

Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

  • 269 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Casual Japanese-Style Room with Shared Bathroom Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Casual Japanese-Style Room with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Japanese-Style Room Non-Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Quadruple Room with Tatami Area Non-Smoking

32-inch flat-screen TV with satellite channels, TV, table tennis

Quadruple Room with Tatami Area Non-Smoking

  • 484 sq ft
  • Mountain view
  • Sleeps 7
  • 4 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room Non-Smoking

Interior

Japanese-Style Room Non-Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Room with Shared bathroom Non-Smoking

Dining | Breakfast and dinner served, Japanese cuisine

Japanese-Style Room with Shared bathroom Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

[Top Floor] Japanese-Western Style Room With 2 Beds

  • Sleeps 2
  • 1 Twin Futon and 2 Twin Beds

Modern Japanese Western Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

[Spacious Room] Japanese-Western Style Room With 4 Beds

  • Sleeps 6
  • 2 Twin Futons and 4 Twin Beds

Casual Japanese-Style Room with Shred Bathroom Non-Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Style Twin Room/Shower Booth

1 bedroom, premium bedding, down comforters, in-room safe

Japanese Style Twin Room/Shower Booth

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room / Shower Booth

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room / Shower Booth

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Japanese Twin Room [Shower Booth]

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Japanese Twin Room [Shower Booth]

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Sapporo

Located in Jozankei, Hotel Shikanoyu is within a 5-minute walk of Jozankei Futami Park and within 15 minutes of other popular attractions like Jozankei Hot Spring. This 170-room, 3.5-star ryokan welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Jozankei Futami Park - 3 min walk - 0.2 miles
  • Jozankei Shrine - 4 min walk - 0.3 miles
  • Jozankei Hot Spring - 9 min walk - 0.5 miles
  • Hōheikyō Dam - 9 min drive - 4.5 miles
  • Kokusai Ski Resort - 21 min drive - 13.3 miles

Getting around

  • Soen Station - 25 min drive
  • New Chitose Intl. Airport (CTS) - 81 min drive

Restaurants

  • ‪ラーメン山岡家藤野店 - ‬10 min drive
  • ‪雨ノ日と雪ノ日 - ‬13 min walk
  • ‪坂ノ上の最中 - ‬4 min walk
  • ‪J glacee - ‬2 min walk
  • ‪お茶処 ひだまり - ‬1 min walk

About this property

Hotel Shikanoyu

Family-friendly ryokan with spa services and a 24-hour front desk
Hotel Shikanoyu features free WiFi in public areas, spa services, and coffee in a common area. You can take advantage of free parking, along with a free train station shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this hot springs ryokan include an arcade/game room, free newspapers, and a banquet hall.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and toothbrushes and toothpaste. Refrigerators, electric kettles, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Restaurant SHIKANOMA

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Indoor/outdoor hot spring
  • Stereo
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains
  • On a river

Spa

  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Indoor/outdoor hot spring
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations need to be made in advance for massage services. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Frequently asked questions

Is free cancellation available at Hotel Shikanoyu?

Hotel Shikanoyu offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Shikanoyu?

This ryokan is situated in Jozankei, just steps from Jozankei Futami Park, and within a 10-minute walk of Jozankei Hot Spring and Jozankei Shrine. You'll also find Shikotsu-Toya National Park and Hōheikyō Dam within a short drive.

Is parking available on site at Hotel Shikanoyu?

Yes, uncovered self parking is offered for free at the ryokan.

Is there a spa available at Hotel Shikanoyu?

Spa services at the ryokan include massages.

Does Hotel Shikanoyu include a casino at the property?

No, Hotel Shikanoyu doesn't have a casino.

Will I find an indoor pool at Hotel Shikanoyu?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Hotel Shikanoyu?

This riverfront ryokan offers plenty of amenities for couples including a bar, a restaurant, and an indoor/outdoor hot spring.

Does Hotel Shikanoyu have a hot tub?

No, but guests can enjoy a hot spring at this ryokan.

Does Hotel Shikanoyu have a restaurant that serves breakfast?

Yes, Hotel Shikanoyu serves breakfast for a surcharge at Restaurant SHIKANOMA.

Will Hotel Shikanoyu allow pets to stay for free?

No, pets aren't allowed at Hotel Shikanoyu.

Does Hotel Shikanoyu have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

How close is the airport from Hotel Shikanoyu?

The closest major airport to Hotel Shikanoyu is Sapporo Okadama Airport (OKD), which is 21.3 mi away (69 minutes by car). Another top airport is New Chitose Intl. Airport (CTS), which is around 29 mi away.

Are there rooms with balconies at Hotel Shikanoyu?

No, at Hotel Shikanoyu, there aren't any accommodations that list a balcony.

Hotel Shikanoyu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 107 out of 299 reviews
Rating 8 - Good. 123 out of 299 reviews
Rating 6 - Okay. 43 out of 299 reviews
Rating 4 - Poor. 17 out of 299 reviews
Rating 2 - Terrible. 9 out of 299 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with one of the best onsens I've had the pleasure to enter!
Stayed 1 night in Feb 2025

10/10 Excellent

Kyrin

Stayed 6 nights in Aug 2024

8/10 Good

Tee Whay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
Stayed 3 nights in May 2019

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Ong, California

Traveled with family
Disliked: Staff & service
They should improve to provide more English speaking customer service and the printed information in English
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

khoo, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
Stayed 1 night in Oct 2018

8/10 Good

Winhyde, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really nice view from my hotel room especially in fall foliage season. I enjoyed outdoor onsen besides the river. But the food is so so and a bit over crowded during peak hours.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

YEW CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from my room

I had the top floor room with a great view of the surroundings.
Stayed 2 nights in Oct 2018

6/10 Okay

Thawat

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Jozankei Onsen area

Comfortable room, great dinner (buffet) and convenient location
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Good location

Everything is good except the dinner and breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Christy, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed the Onsen very much. Provided free coffee at the lobby.
Stayed 1 night in Aug 2018

6/10 Okay

Peter, Kuala Lumpur, Malaysia

Not value for Stay! It was an ageing hotel that need refurbishment. Buffet dinner and breakfast were so so only. All rooms are smoking. Before arrival, sending message to the hotel and the management assured to deodorise the room before check-in but ended up they only did it upon my request from front desk. Room without wi-fi, only available at the lobby area... No foam bath/shower gel, only provide a small soap. You'll have to pay for Onsen/Spa Tax @ JPY150/person even my elderly mom are not using the onsen....
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen Hotel in a very beautiful setting

This is my first onsen hotel experience and it is much better than my expectation right from the moment I arrived. The hotel is situated in a lush area next to a beautiful creek. It is well decorated, clean and has an upscale feel. The room is quite big in my opinion compared to other Japan hotels I have stayed. I enjoyed the included buffet dinner and breakfast, although not serving expensive items like crab, quality meat, etc,, the dishes are nonetheless tasty with a plenty of choices.. The onsen is also quite big with separate areas for indoor onsen, outdoor onsen and also a jacuzzi. I particularly like the outdoor onsen as it has clear view over the creek and the trees right outside. Soaking in hot onsen water and enjoying the serenity of surrounding nature at the same time has been one of my greatest experience thus far. The area around the hotel is also very peaceful with many excellent spots for taking pictures. After checking out, we actually strolled around the area for an hour before leaving. I thoroughly enjoyed my stay there and will definitely be back if there was a chance.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down

We were first given a traditional room on the 3rd floor without shower facilities which was a shocker. Fortunately, the hotel then allowed us to switch to a western style room with shower facilities. They facilitated the change rather efficiently. The room was spacious, basic but it was run down and had a stale smell. Buffet spread wasn’t great, definitely not the usual standards of the other Onsen hotels we’ve been to. Overall, the hotel did not have the same standards of the usual Japanese hospitality.
Stayed 1 night in Jun 2018

10/10 Excellent

Jindarak, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good buffet, and great onsen

I recommend this hotel to anyone who looks for a place to rest in Jozankei.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Onsen stay

Comfortable stay. The buffet dinner and breakfast were reasonably good. No wifi in room.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen hotel with both outdoor and indoor pool

Hotel located around the famous Jozankei Onsen area. Onsen in the hotel was good with good view. Environment was quiet and peaceful. Hotel has 6 massage chairs provided free for guest after the onsen session. Hotel provide a "Onsen pass" for its guest to use other hotel's onsen in the area, good to explore.
Stayed 1 night in Jun 2017

8/10 Good

Kwok Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice location, food Ok
Stayed 1 night in Jun 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service

10/10 Excellent

Ting Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic! Will come back again

It was an amazing stay. The hotel had an in house onsen which was wonderful. They even provide breakfast and dinner. The location was easily accessible, weather was great. As our room was on the 9th floor the view was simply amazing. Wish we could had stayed longer. Will definitely come back again!