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Hotel Nord Otaru

4.0 star property

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Photo gallery for Hotel Nord Otaru

A large, multi-story hotel with a prominent dome and arched windows, located at a city intersection.
A breakfast table with various dishes and drinks, a view of a brick building, and a canal in the background.
In-room safe, desk, iron/ironing board, free WiFi
A bar area with a curved ceiling, large windows, and a city view.
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Grande Japanese Western Style Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Japanese Western Style Room

  • Sleeps 6
  • Free WiFi

View all photos for Grande Family Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking, River View

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with a bed, two sofas, a TV, and a large window with curtains.

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • Mountain view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • Canal view
  • 322 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

A hotel room with a large bed, a desk with a TV, two chairs, a nightstand with a lamp, and a window with a view of a cityscape.

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

A hotel room with two beds, a desk, a chair, and a television.

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 613 sq ft
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

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About the neighborhood

Otaru

Hotel Nord Otaru places you next to Otaru Canal and within a mile (2 km) of other popular attractions like Otaru Music Box Museum. This 98-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Otaru Art Village - 2 min walk - 0.1 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 4 min drive - 1.3 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 87 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬4 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪ポプラファーム 小樽店 - ‬3 min walk

About this property

Hotel Nord Otaru

Guests of Hotel Nord Otaru enjoy free WiFi in public areas, a meeting room, and laundry facilities. Self parking is offered for JPY 1200 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a banquet hall, a garden, and a vending machine.
Guests can expect to find free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, safes, and phones are also available.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Is free cancellation available at Hotel Nord Otaru?

Hotel Nord Otaru provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Nord Otaru?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on Jul 6, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Nord Otaru?

This hotel is located in Otaru, just steps from Nichigin-dōri and Otaru Art Village, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

Is parking available on site at Hotel Nord Otaru?

Yes, uncovered parking is offered for JPY 1,200 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Hotel Nord Otaru include a casino on the premises?

No, Hotel Nord Otaru doesn't have a casino.

Is there an indoor pool at Hotel Nord Otaru?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Nord Otaru?

Amenities that appeal to couples at this riverfront hotel include slippers as well as a restaurant and a bar/lounge.

Does Hotel Nord Otaru have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Nord Otaru have a restaurant with a breakfast menu?

Yes, Hotel Nord Otaru serves buffet breakfast for a surcharge each morning at sizzle.

Does Hotel Nord Otaru allow pets to stay for free?

No, pets aren't allowed at Hotel Nord Otaru.

Does Hotel Nord Otaru have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Nord Otaru?

The closest major airport to Hotel Nord Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (49 minutes by car).

Are there rooms with balconies that I can book at Hotel Nord Otaru?

No, there aren't any guestrooms at Hotel Nord Otaru that offer a balcony.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monchaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The location is great, and the service is excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, location and services.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joon Fui

Liked: Cleanliness, staff & service, amenities
The accommodation boasts a spectacular view, with the Otaru Canal just outside the window - becoming even more mesmerising when blanketed in snow. A variety of nearby restaurants are within easy walking distance, adding to its convenience. It also offers great value, especially considering it comfortably accommodates a family of five.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Meng Hong

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous and attentive staff, excellent location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Zhu Liang Jireh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Room was spacious and clean.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Wendi

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Josh

Liked: Cleanliness
Clean and good breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and great staff.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Shino

Liked: Staff & service
Check out time is 11am, many hotel is 12pm. If u want leave luggage in reception and drive out the car still have to come back at 11am.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

WONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Christina

Staffs are very nice and I liked breakfast buffet. But rooms are very outdated.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities
Closed to city center
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hung Pan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silent with snow view from the room …. Will visit again
Stayed 1 night in Feb 2025
Verified

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
Hotel Nord Otaru is located across the street from the canal. It has a good view of the canal, but the ocean view is far away and unimpressive. The rooms are dated. Our shower room smelled like mildew and there was some visible mold on the ceiling. The room size is larger than typical for Japan. The breakfast buffet was mediocre but convenient. The Hokkaido ramen was good. The bar upstairs had a nice ambiance but they were out of several types of alcohol and their signature cocktail. It’s about an 11 minute walk to Otaru Station and about 28 minutes to the Mount Tengu Ropeway.
Bar food and drinks
Breakfast buffet
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ting kwok Joseph

Liked: Staff & service

Good

Service is good, good communication, staff can speak English
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024
Verified

8/10 Good

Hoi Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tor Wo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Leon Tee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024