Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

4.0 star property
Family-friendly resort with 5 restaurants and 9 hot tubs

Choose dates to view prices

Photo gallery for Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Stroll across the beautifully lit bridge spanning the tranquil water, surrounded by a vibrant urban park atmosphere.
Meetings and presentations take place in this well-appointed conference room with a polished table and comfortable seating.
Relax in a serene atmosphere surrounded by a central water feature and natural beauty.
Relax in this cozy space with a desk, flat-screen TV, and comfortable seating for two.
Enjoy dining in style with multiple tables set for a comfortable meal, surrounded by beige chairs and elegant decor.

Popular amenities

  • Pool
  • Bar
  • Spa
  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043
  • Hokkaido University
    ‪11 min drive‬
  • Tanukikoji Shopping Street
    ‪14 min drive‬
  • Odori Park
    ‪14 min drive‬
  • Sapporo (OKD-Okadama)
    ‪10 min drive‬

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Room options

Deluxe Twin Designer's, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

Semi Double, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite Designer's, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Single, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 213.5 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Designers Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Designers Suite

  • Sleeps 3
  • 2 Double Beds

Japanese Western Style Room

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds OR 4 Twin Futons

Luxury Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 4
  • 2 Double Beds

Japanese-Style Room With Bath

  • Sleeps 6
  • 3 Twin Futons

Japanese-Style Room

  • Sleeps 6
  • 6 Twin Futons

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About the neighborhood

Sapporo

Located in Kita Ward, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is within a 15-minute drive of popular attractions such as Odori Park and Hokkaido University. This 283-room, 4-star resort has conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Hokkaido University - 11 min drive - 7.1 miles
  • Sapporo JR Tower - 13 min drive - 8.2 miles
  • Sapporo TV Tower - 14 min drive - 8.8 miles
  • Tanukikoji Shopping Street - 14 min drive - 9.1 miles
  • Odori Park - 14 min drive - 9.2 miles

Getting around

  • Takuhoku Station - 5 min drive
  • Asabu Station - 8 min drive
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪Hawaiian Foods&Pethotel Silly - ‬4 min drive
  • ‪しょうりゅう - ‬3 min drive
  • ‪六花亭 イオン石狩緑苑台店 - ‬4 min drive
  • ‪味名人桃太郎 あいの里店 - ‬5 min drive
  • ‪本格中華料理店 パンダ美食 - ‬4 min drive

About this property

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort

Family-friendly resort with 5 restaurants and 9 hot tubs
At Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this hot springs resort include a lazy river, a children's pool, and a gym.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, safes, and phones.
9 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetic Chateraise. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,200 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Daizen
  • Hyonmonro
  • Kaiji
  • LE BARATO
  • VIGNE

Things to do

  • 9 hot tubs
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1992
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Chateraise
Chateraise Gateaux Kingdom
Chateraise Gateaux Kingdom Hotel Resort
Chateraise Gateaux Kingdom Sapporo
Chateraise Gateaux Kingdom Sapporo Hotel Resort
Gateaux Kingdom
Gateaux Kingdom Sapporo
Sapporo Gateaux Kingdom
Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort
Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo

Frequently asked questions

Is free cancellation available at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

This resort is situated in Kita Ward, close to Moerenuma Park, Sapporo Satoland, and Otaru Dream Beach. You'll also find Yurigahara Park and Aoba Park within a short drive.

Is parking available on site at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

Yes, self parking is offered for free at the resort.

Is a spa located at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

Esthetic Chateraise is the resort's spa and services include hot springs, massages, mani/pedis, and facials. The spa is not open daily but only on select days.

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have a casino on the premises?

No, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort doesn't have a casino.

Will I find an indoor pool at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

Yes, this resort has an indoor pool as well as an outdoor pool and 9 hot tubs.

What do couples enjoy most about Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

There are many amenities for couples at this resort, including in-room massages as well as an outdoor pool and a bar.

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have a hot tub?

Yes, this resort has 9 spa tubs.

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have a restaurant that serves breakfast?

Yes, Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort though service animals are welcome.

Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

The closest major airport to Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort is Sapporo Okadama Airport (OKD), which is 5.6 mi away (22 minutes by car).

Can I book a room with a balcony at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort?

No, at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, there aren't any guestrooms that list a balcony.

Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 396 reviews
Rating 8 - Good. 139 out of 396 reviews
Rating 6 - Okay. 46 out of 396 reviews
Rating 4 - Poor. 15 out of 396 reviews
Rating 2 - Terrible. 6 out of 396 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Loved buffet and onsen
Stayed 4 nights in Dec 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The rooms need serious love

The pool was nice that you can use it even in winter. But its probably better to just pay for the pool entrance and not stay at this hotel. The bed was very uncomfortable. The room was using archaic central heating and unable to adjust the room temperature. Had to open a window to air out the stuffy room. Even with the air purifier in the room, the room was very outdated. If they spent more money on upgraded the rooms to the 21st centurary, i think guest would have a more comfortable stay. Breakfast was ok. Nothing to write home about.
Stayed 1 night in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN RUSSEL

Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard resort style hotel with a nice pool and onsen.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2018

10/10 Excellent

show, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel where u can spend lots of time in. Has large pools & baths, both indoor & out, saunas, relaxation room with shelves of manga, pingpong tables, game centers, two cake stores, boutique, omiyage (gift) store, restaurants, toddler play area with book corner, and gym & massage (for fee). Lots of helpful staff, some speak English and Chinese. We were family of 6 adults and stayed in Japanese style room, it was very spacious, could fit 10 if u squeeze. Big shower&tub bathroom, 2 sinks, washlet toilet. Ladies came to lay out futon for us around 6-7pm. It’s a big hotel, so accomodates lots of people. Saw about 200 high school students arrive, as well as other travelers. Cheap eats inside the pool/bath building, after u check in your footwear in the locker. All food charges to the locker key, u pay when u exit or checkout hotel. If u stay at hotel, u can get in free even if u don’t use pool/bath. They sell cheap bathing suits at the pool, from 700-800 yen. We forgot to get a cake for b-day so we got it at the hotel cake shop, they put words on it and gave us candles, front gave us matches. No bell boy/girl service. They have carts. Cannot walk around lobby in hotel yukata like some places. It’s a place where u want to spend a whole day there with ur family. Dad said he felt bad for the older lady employee who was cleaning the men’s bath because she was surrounded by naked men.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Japanese 和善 is excellent! You have to pay for the water slide.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place for families with children. There were choices for different types of restaurants, although those within the hotel itself were expensive. The spa and swimming area is a plus for families and the restaurants there were reasonably priced.
Stayed 2 nights in Jun 2018

8/10 Good

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Enjoy there stay with my kids. Very large water lagoon. Good to stay there.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice. Quiet.

Nice. Quiet. Only suitable for those with car rental.
Stayed 1 night in Jun 2017

6/10 Okay

poor tourist, HK

Liked: Staff & service

Good to stay

Good to have free shuttle bus provided. In general, the staff are nice. But, the room is at the corner of the corridor, no privacy if you want to pull up your curtains. In other words, no view at all. I got sick while using the pool and spa as I could not communicate with the staff in Japanese. I am still paying medical expenses for it.

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd time staying at the Gateaux Kingdom. Great resort hotel with excellent facilities. Front desk staff were excellent, restaurant options were great, breakfast buffet was fantastic. Good location for visiting Ishikari. Shuttle bus service to Sapporo Station was an added bonus. Only negative was the cover charge to go for a cocktail in any of the bars, was very overpriced especially if you were just wanting to go for a few drinks.

4/10 Poor

Jeanette, SF Bay Area, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hard Bed

The bed was as hard as a rock, and my non-smoking room had a stale smoke smell, and no coffee before ten unless I had breakfast. No Bell service help with luggage.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Fun, Classy Hotel

Absolutely Beautiful Hotel! The WaterPark was So Amazing! Kids loved it! Big water slides and several hot tub area that were very big. No Tattoos, but I just wore a long sleeve surf top to cover them. Awesome time and only about 20 minutes from downtown Sapporo!

10/10 Excellent

Li Ling, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a perfect stay

A perfect stay. Breakfast was great with lots of variety. Room was spacious, comfortable and toilet has tv screen. Kids also had fun at the indoor pools. Will stay there again.

8/10 Good

Michelle, Toronto, ON. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family stay

Got a great rate with this hotel, and was so excited for my stay. There's a free shuttle from Sapporo JR station to the hotel. It takes about 40mins from the station to the hotel. The hotel is located at a very quiet neighbourhood. Great view. There is a huge water park inside the hotel with swimming gears rental if you did not bring any. The onsen was included with my stay. It was good onset, but I had a tour group checked in that night. It was a bit crowded and loud. I was able to enjoy their outdoor onsen as well as their steam room. I really liked it. I stayed two night in the city of Sapporo and one night here. A bit of taste in both city side and relax side.

6/10 Okay

Chi Mei

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

yuko, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

long queue to spa

Non-functional spa reception. Falls short of expectations overall.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This is a great hotel. Very nice amenities with restaurants, a few shops, pool, onsen, and arcade. Waking trails and park golf onsite. Walking distance to shopping centre 15 minutes. A little far out if you are planning on doing activities in Sapporo but great if you are visiting Ishikari. There is a limousine bus service direct from the hotel to Sapporo station which is very convenient to transfer to Chitose Airport or to subway or train to other places in Hokkaido. Have stayed at this hotel several times and am always pleased with the service and meals.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maryann, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, bad location

This was a nice hotel that would be perfect for a relaxing getaway, but if you're hoping to do some sightseeing, it's not an ideal location. Unless you're driving, you'll have to take a taxi several miles to the nearest train station, which is small and only has several trains heading to Sapporo an hour. Taxi included, it'll take you 45 minutes to an hour just to get into the city, and set you back $40 or $50 round trip every time. Again, great hotel, but if you plan to get around and do some sightseeing you're better off finding something closer to the city. We booked this as it was one of the last hotels with vacancies available in order to see the Sapporo snow festival, and as nice as it was, I can see why it had openings due to its secluded location.

6/10 Okay

Gabor

Disliked: Staff & service, property conditions & facilities, room comfort