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The Five Elements Hotel

3.5 star property
Mountain ski retreat with 3 outdoor pools and full-service spa

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Photo gallery for The Five Elements Hotel

Reception
Interior
Front of property
Comfort Room, Mountain View | Minibar, desk, laptop workspace, free WiFi
Sauna, hot tub, steam room, hot springs, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Germaneya 36, Sapareva Banya, Kustendil, 2650
  • Saparevo Banski & SPA
    ‪10 min walk‬
  • Church of St Nicholas
    ‪11 min walk‬
  • Seven Rila Lakes
    ‪31 min drive‬
  • Sofia (SOF)
    ‪84 min drive‬

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Room options

View all photos for Comfort Room, Mountain View

Comfort Room, Mountain View | Minibar, desk, laptop workspace, free WiFi

Comfort Room, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Sapareva Banya

The Five Elements Hotel is a short stroll from Saparevo Banski & SPA and Church of St Nicholas. This 81-room, 3.5-star hotel has 3 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Saparevo Banski & SPA - 10 min walk - 0.6 miles
  • Church of St Nicholas - 11 min walk - 0.6 miles
  • Seven Rila Lakes - 31 min drive - 9.8 miles
  • Borovets Ski Resort - 39 min drive - 24.7 miles
  • Rila Monastery - 91 min drive - 44.5 miles

Getting around

  • Sofia Airport (SOF) - 89 min drive

Restaurants

  • ‪Pizza Rado - ‬10 min walk
  • ‪При Гери - ‬16 min walk
  • ‪Pizza La Rocca - ‬12 min walk
  • ‪Бохеми - ‬2 min walk
  • ‪Ресторант Валявица - ‬10 min drive

About this property

The Five Elements Hotel

Mountain ski retreat with 3 outdoor pools and full-service spa
Guests of The Five Elements Hotel have access to a full-service spa, 3 outdoor pools, and an indoor pool. You can take advantage of free parking, along with a ski shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this ski hotel include a children's pool, conference space, and a free kid's club.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Balconies, minibars, and electric kettles are also standard. Change of towels is available on request.
3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa.

There are indoor hot springs and 3 outdoor hot springs open between 8:00 AM and 8:00 PM. The temperature in the hot springs is set to 100°F.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Indoor/outdoor hot spring
  • Library
  • Ski passes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Deep-tissue massages
  • Hot springs open from 8:00 AM - 8:00 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Hot springs access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

The Five Elements Hotel Hotel
The Five Elements Hotel Sapareva banya
The Five Elements Hotel Hotel Sapareva banya

Frequently asked questions

Are free cancellation options available at The Five Elements Hotel?

The Five Elements Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near The Five Elements Hotel?

This hotel is located in Sapareva Banya, a short 10-minute walk from Saparevo Banski & SPA and also 11 minutes on foot from Church of St Nicholas.

Is there parking available at The Five Elements Hotel?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at The Five Elements Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, aromatherapy, and hot springs.

Does The Five Elements Hotel have a casino on the premises?

No, The Five Elements Hotel doesn't have a casino.

Is there an indoor pool at The Five Elements Hotel?

Yes, this hotel has an indoor pool along with 3 outdoor pools. Guests have 24-hour pool access.

Is The Five Elements Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a restaurant.

Does The Five Elements Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does The Five Elements Hotel have a restaurant that serves breakfast?

Yes, The Five Elements Hotel serves free buffet breakfast each morning from its restaurant.

Does The Five Elements Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Five Elements Hotel.

Does The Five Elements Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Five Elements Hotel?

The closest major airport to The Five Elements Hotel is Sofia Airport (SOF), which is about 28.7 mi away.

Are there rooms with balconies that I can book at The Five Elements Hotel?

Yes, every guestroom at The Five Elements Hotel comes with a balcony with some featuring mountain views.

The Five Elements Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hot spring hotel, amazing pools

The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Stayed 3 nights in Oct 2023

8/10 Good

Alexandre, Maennedorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Almost perfect!

It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
Stayed 3 nights in Sep 2023

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Stayed 4 nights in Aug 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommended

There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kiril

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tatiana

Stayed 1 night in Jul 2023

8/10 Good

Marian, State College

10/10 Excellent

Dobromir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Hagar

Stayed 1 night in Nov 2022

10/10 Excellent

Tibor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Urs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuere moderne Hotelanlage mit Spa und Pools

Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anelija

Stayed 1 night in Jul 2023

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mariele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Stayed 1 night in Jul 2022