Hotel Massis

3.0 star property

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Photo gallery for Hotel Massis

Free daily buffet breakfast
LCD TV
Fitness facility
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Luis Coelho, 80, São Paulo, SP, 01309000
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪3 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

Apartamento Casal

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Apartamento 2 Camas Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

São Paulo

Located in Consolação within a 5-minute walk of Paulista Avenue, Hotel Massis is within 2 miles (3 km) of other popular sights like Municipal Theatre of São Paulo. This 29-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Rua Augusta - 1 min walk - 0.1 miles
  • Paulista Avenue - 3 min walk - 0.2 miles
  • Center 3 Shopping Mall - 3 min walk - 0.2 miles
  • Hospital Sírio-Libanês - 6 min walk - 0.4 miles
  • Frei Caneca Shopping and Convention Center - 8 min walk - 0.5 miles

Getting around

  • Consolacao Station - 4 min walk
  • Fradique Coutinho Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 24 min drive

Restaurants

  • ‪Athenas - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪¿Que Pasa? - ‬1 min walk
  • ‪Soul Café - ‬1 min walk

About this property

Hotel Massis

At Hotel Massis, guests enjoy an outdoor pool, a gym, and a sauna. A stay here includes free valet parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a terrace.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Kitchens, balconies, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Harrys

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo

Frequently asked questions

Is free cancellation available at Hotel Massis?

Hotel Massis provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Massis?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Massis on Mar 7, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Massis?

This hotel is situated in Consolação within a 10-minute walk of Paulista Avenue and Frei Caneca Shopping and Convention Center. You'll also find Allianz Parque and Oscar Freire Street within a short drive.

Is parking available on site at Hotel Massis?

Yes, valet and self parking are offered for free at the hotel.

Does Hotel Massis feature a casino on the premises?

No, Hotel Massis doesn't have a casino.

Is there an indoor pool at Hotel Massis?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Massis?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Massis have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Massis have a restaurant that serves breakfast?

Yes, Hotel Massis serves free buffet breakfast at Harrys each morning.

Does Hotel Massis allow pets to stay free of charge?

No, pets aren't allowed at Hotel Massis.

Does Hotel Massis have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Massis?

The closest major airport to Hotel Massis is São Paulo (CGH-Congonhas), which is 8 mi away (24 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 17.9 mi away (38-minute drive).

Are there rooms with balconies that I can book at Hotel Massis?

Yes, every guestroom at Hotel Massis comes with a balcony.

Hotel Massis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 137 out of 385 reviews
Rating 8 - Good. 167 out of 385 reviews
Rating 6 - Okay. 59 out of 385 reviews
Rating 4 - Poor. 15 out of 385 reviews
Rating 2 - Terrible. 7 out of 385 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in May 2025

4/10 Poor

Kimberly

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This property is not a four-star hotel. It is closer to two stars maybe three. It was very safe and they were very kind at the front desk. But we did not have our room serviced once while we were there for three days. Overall, we stayed for the duration of our visit, but was very disappointed that the photos were very filtered and brightened. The hotel itself is much darker and felt very isolated. We may be saw three or four other guests the entire time we were there.
Stayed 3 nights in Mar 2025

4/10 Poor

ana, Flushing

Disliked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Gustavo

Business traveler
Liked: Cleanliness, staff & service
Pros: great location, good breakfast and nice rooftop Cons: needs to modernize rooms (toilet doesn't flush), no utensils in mini kitchen corner, and no soundproofing at all (was on 5th floor and could hear every car passing on the streets below)
Stayed 1 night in May 2023

10/10 Excellent

MD ALTAF UR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, good breakfast and friendly staff
Stayed 2 nights in Jul 2022

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Bedroom
Living room
Bathroom
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Do not stay!

The worst experience, unfriendly, unhelpful stuff. I had a business meetings next day and needed to iron few things. The hotel did not have iron! They offered to iron for me at $5 per piece!!! This is unacceptable. The guy at the reception just said that they can't help me. The first impression of the room was good until you see cockroaches...everywhere... in the closet, bathroom, everywhere. The toilet was not working, it was not flashing. Breakfast: only fruits were ok to eat, the rest was not eatable.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and helpful. I loved the neighborhood
Stayed 4 nights in Feb 2019

8/10 Good

William, Winnipeg, Manitoba Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Spacious apartments. Loved it Would definitely come back
Stayed 3 nights in Oct 2018

8/10 Good

Wagner

Location, Location, Location

Can't find a better location in São Paulo. Right across the street from Center 3 for convenient shopping and eating. Short walk to stations of two of the major Metro lines. A block from the corner of Paulista and Augusta. Comfortable suite, but could have more kitchen stuff (wine glasses, expresso machine). Need a combination lock for the safe, instead of the antiquated key-lock system. Decent breakfast
Stayed 3 nights in Jul 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a convenient location with easy access to the metro and buses. Paulista Ave is 1 block away. Shopping mall is across the street. The area is easy to walk and is very safe. Many of the tourist locations and museums are within a 1-2 mile walking distance. Free day for many of the museums is on Saturday. Free day at MASP is on Tuesday. Breakfast buffet is superb. Con: the kitchen utensils and microwave should already be in the room before the guest arrives. Pro: once I put the request in, the items were brought to the room within 30 min. Con:The "safe" in the closet has no lock. Bedroom door doesn't lock.
Stayed 6 nights in Aug 2018

8/10 Good

Favio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to visit and come back

The hotel is really nice, almost on avenida paulista, in a shopping area. Its breaksfast has plenty of fruits, cakes and drinks. There's also two or three hot meals, even though I did not try them because it was summer. The hotel has a gym and a medium size pool at the top. One thing that can be improved is the air. There's only one air conditioner in each apartment enough for the bedroom but there's still the living room and the bathroom . It was hot there. Also the hotel dining room did not have air conditioner. Overall, people from the hotel were really nice and helpful, I phone the concierge because I needed something and the problem was solved almost instantly. Avenida Paulista is a real shopping area even though its surroundings are pretty dangerous in a sense that I was afraid of visiting some local attractions because you really feel unsafe. You have to be aware all the time.
Stayed 3 nights in Jan 2018

8/10 Good

Craig, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Good hotel behind Paulista street which is one of the main streets, shopping areas. Don't be discouraged by location upon arrival as it appears seedy, but you'll soon find out it's quite good. Hotel is getting old but rooms are good and comfortable.

8/10 Good

Robert, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Brazil

They have one English speaker at desk who was helpful. As a first time traveler I did not understand the bathroom setup. I would recommend looking up online the differences in toilets and how to use in Brazil if its your first time. There is a shopping mall across the street with movie theater and food court. I laughed when I saw a KFC and then went and got more local food. Taxi cabs were plentiful on the main street one block away, but none of them had heard of the hotel so make sure you bring the address with you when you leave.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again

We've been a couple of times in this hotel years ago. The rooms are better now with the hardwood floors, the bathroom is really big and the breakfast is very good, There are plenty of good restaurants, shops, movie teathers just across the street. When we go back to São Paulo we will probably stay at the Massis Five Stars again ;o)

6/10 Okay

Pedro, Costa Rica

Liked: Property conditions & facilities
Disliked: Staff & service

hotel with good location but terrible staff

Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!

6/10 Okay

RS, USA

Liked: Cleanliness, staff & service

Sao Paulo Biz Trip

Great location and great service. Hotel is a bit dated, but worked great for our needs.

6/10 Okay

Marcelo

O apartamento apresenta sinais de desgaste. Ar condicionado apenas no quarto. Como a unidade conta com uma sala, esta fica muito quente. Café da manhã gostoso, porém realmente básico. Cumpriu com sua função mas não encantou.
Stayed 1 night in Dec 2025

8/10 Good

Tiago Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities
Foi boa
Stayed 1 night in Dec 2025

6/10 Okay

Vivian

Business traveler
Liked: Cleanliness, staff & service, amenities
A água do chuveiro estava gelada e tinha uma baratinha no banheiro. Mas o resto estava perfeito! E é muito bem localizado!
Stayed 1 night in Nov 2025

4/10 Poor

Leticia

Stayed 1 night in Oct 2025

6/10 Okay

Márcio

Business traveler
Liked: Staff & service
Na média
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
O apartamento estava em ordem, bem cuidado
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge Luiz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025