ibis Santos Valongo

3.0 star property
Hotel with a restaurant, near Museum of Coffee

Choose dates to view prices

Photo gallery for ibis Santos Valongo

Bar (on property)
Exterior
Lobby lounge
Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Santos Historical Streetcar
    ‪13 min walk‬
  • Gonzaga Beach
    ‪6 min drive‬
  • Monte Serrat
    ‪10 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪55 min drive‬

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Room options

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Santos

Ibis Santos Valongo places you within a 15-minute stroll of popular sights such as Museum of Coffee and Santos Historical Streetcar. This 240-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Museum of Coffee - 11 min walk - 0.6 miles
  • Santos Historical Streetcar - 13 min walk - 0.7 miles
  • Gonzaga Beach - 6 min drive - 3.3 miles
  • José Menino Beach - 6 min drive - 3.0 miles
  • Monte Serrat - 10 min drive - 1.8 miles

Getting around

  • João Ribeiro Station - 8 min drive
  • São Paulo/Guarulhos Intl. Airport - 94 min drive

Restaurants

  • ‪Rei do Café - ‬9 min walk
  • ‪Estaçäo Bistrô Restaurante Escola - ‬7 min walk
  • ‪Aqui É Favela - ‬5 min walk
  • ‪Boteco Valongo - ‬7 min walk
  • ‪STARTED Bar - ‬6 min walk

About this property

ibis Santos Valongo

Hotel with a restaurant, near Museum of Coffee
Ibis Santos Valongo features free WiFi in public areas, a computer station, and laundry facilities. Valet parking is offered for BRL 34 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a TV in a common area and a water dispenser.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 75 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

Frequently asked questions

Is a free cancellation option available at ibis Santos Valongo?

Ibis Santos Valongo provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around ibis Santos Valongo?

This hotel in Santos is within a 10-minute walk of Santos Touristic Tram, Pelé Museum, and Frontaria Azulejada House. You'll also find Museum of Coffee and Santos Historical Streetcar less than a mile away.

Is parking available on site at ibis Santos Valongo?

Yes, valet parking is offered for BRL 34 per day. Electric car charging is also available for guests.

Does ibis Santos Valongo have a casino at the property?

No, ibis Santos Valongo doesn't have a casino.

Will I find an indoor pool at ibis Santos Valongo?

No, there is no indoor pool at this hotel.

Is ibis Santos Valongo good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does ibis Santos Valongo have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Santos Valongo feature a restaurant that includes a breakfast menu?

Yes, ibis Santos Valongo serves buffet breakfast each morning for a surcharge from its restaurant.

Will ibis Santos Valongo allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at ibis Santos Valongo for a fee of BRL 75 per pet, per night.

Does ibis Santos Valongo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ibis Santos Valongo?

The closest major airport to ibis Santos Valongo is São Paulo (CGH-Congonhas), which is about 29.2 mi away.

Can I book a room with a balcony at ibis Santos Valongo?

No, there aren't any guestrooms with balconies at ibis Santos Valongo.

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 718 reviews
Rating 8 - Good. 241 out of 718 reviews
Rating 6 - Okay. 91 out of 718 reviews
Rating 4 - Poor. 23 out of 718 reviews
Rating 2 - Terrible. 18 out of 718 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

NILMAR OLIVEIRA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024

8/10 Good

Rafael

Stayed 1 night in Nov 2023

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023

8/10 Good

NEIDE, SANDY HOOK

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Marshall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Santos

Fantastic Stay and Great Rate. A+
Stayed 1 night in Jan 2021

10/10 Excellent

Lee, Wales, UK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite kind safe respectsble and safe Great lounge / restaurant Awewome stay!
Stayed 1 night in Nov 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, quiet, new, good wifi, good value, comfortable. Wonderful.
Stayed 1 night in Oct 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:)

clean confortable and quiet. Close to downtown but area a little dangerous at nightime for walking so could be best to take taxi if you are by yourself
Stayed 1 night in Apr 2019

8/10 Good

Davis C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach friendly hotel

Friendly staff and good food. No problem bringing a guest up to visit...no questions asked.

10/10 Excellent

millena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Foi apenas uma noite, o hotel muito confortável, possui opção de café, almoço e jantar pagos a parte, quarto compacto mas muito funcional, café da manhã estava bem gostoso!
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Stayed 1 night in Mar 2025

10/10 Excellent

Livia A R Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandro

Stayed 1 night in Mar 2025

10/10 Excellent

Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Luiz Gustavo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luiz Guilherme

Stayed 1 night in Mar 2025

8/10 Good

Paula Christine

Stayed 1 night in Dec 2024

10/10 Excellent

Claudio luiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Para quem precisa acessar o porto de Santos excelente!
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Business traveler
Liked: Room comfort

Hotel com grande potencial, basta querer

O hotel é bonito, mas podem melhorar em diversos aspectos, começando com um atendimento atencioso (algo que, por exemplo, o Ibis Tatuapé faz muito bem). A limpeza do quarto deixou a desejar, ocorrendo apenas troca de toalha, retirada do lixo e oganização da cama. Porém, a limpeza do chão e da pia só aconteceu depois de 4 dias porque eu solicitei. Processos de eficiência também deveriam ser repensados. Passei por uma situação constrangedora que prefiro não citar, mas foi tratada como se não fosse algo grave. Outro ponto na área da eficiência foi quanto a emissão e envio da nota fiscal. Solicitei diversas vezes enquanto estive hospedada e assim que sai. Fui informada de que seria enviada em 24 horas. Eu precisei entrar em contato dois dias depois para cobrar e foi muito difícil de falar com eles (não atendiam o telefone; precisei procurar o WhatsApp na internet). Tudo o que estou citando foi relatado em detalhes e comentei que o gerente poderia me procurar para que eu detalhasse (e apenas com a intenção de que melhorem), mas nunca me procuraram.
Stayed 7 nights in Mar 2025

6/10 Okay

Raissa

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Stayed 4 nights in Mar 2025

10/10 Excellent

Antonio Henrique

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Cassio Silvio

Stayed 1 night in Mar 2025