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Four Points by Sheraton Santo Domingo

4.0 star property
Hotel with free breakfast, in the vicinity of Caucedo Port

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, sun loungers
Free daily cooked-to-order breakfast
Outdoor wedding area
View from room
Exterior

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • La Caleta Park
    ‪2 min drive‬
  • Dream Casino Be Live Hamaca
    ‪6 min drive‬
  • Boca Chica Beach
    ‪9 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪5 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View | 1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Partial Ocean View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Boca Chica

Located in La Caleta, Four Points by Sheraton Santo Domingo is within a 10-minute drive of popular attractions such as Superior Academy of Aeronautical Sciences and Caucedo Port. This 124-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • La Caleta Park - 2 min drive - 1.8 miles
  • Dream Casino Be Live Hamaca - 6 min drive - 2.8 miles
  • Caucedo Port - 8 min drive - 6.0 miles
  • Boca Chica Beach - 9 min drive - 6.2 miles
  • Zona Franca de San Isidro Industrial Area - 12 min drive - 8.4 miles

Getting around

  • Las Americas Intl. Airport (SDQ) - 11 min drive

Restaurants

  • ‪Barra Payan - ‬7 min drive
  • ‪Mango's Village - ‬8 min drive
  • ‪El Pino Food Truck Park - ‬12 min drive
  • ‪Gran Parador Bellamar - ‬4 min drive
  • ‪Isla Shop - ‬4 min walk

About this property

Four Points by Sheraton Santo Domingo

Hotel with free breakfast, in the vicinity of Caucedo Port
Guests staying at Four Points by Sheraton Santo Domingo enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (47 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Roll-in shower (79 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Santo Domingo?

Four Points by Sheraton Santo Domingo offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Santo Domingo?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Santo Domingo on Aug 8, 2025 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Four Points by Sheraton Santo Domingo?

This hotel is situated in La Caleta within a short 7-minute walk of La Caleta Underwater National Park. You'll also find Dream Casino Be Live Hamaca and La Caleta Park within a short drive.

Is parking available on site at Four Points by Sheraton Santo Domingo?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available.

Does Four Points by Sheraton Santo Domingo feature a casino at the property?

No, Four Points by Sheraton Santo Domingo doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Santo Domingo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Four Points by Sheraton Santo Domingo?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Four Points by Sheraton Santo Domingo?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Santo Domingo feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Santo Domingo serves free cooked-to-order breakfasts at Los Balcones each morning.

Will Four Points by Sheraton Santo Domingo allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Santo Domingo though service animals are welcome.

Does Four Points by Sheraton Santo Domingo have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Four Points by Sheraton Santo Domingo?

The closest major airport to Four Points by Sheraton Santo Domingo is Las Americas Intl. Airport (SDQ), which is 5.7 mi away (11 minutes by car). Another top airport is Santo Domingo (JBQ-La Isabela Intl.), which is located 25.5 mi away (36-minute drive).

Are there rooms with balconies at Four Points by Sheraton Santo Domingo?

No, you won't find guestrooms with balconies at Four Points by Sheraton Santo Domingo.

Does Four Points by Sheraton Santo Domingo have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Four Points by Sheraton Santo Domingo.

Four Points by Sheraton Santo Domingo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 83 reviews
Rating 8 - Good. 20 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 8 out of 83 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Property conditions & facilities
Staff was outstanding, I needed to check in several hours early to attend a Zoom call. They checked me into the room and made sure I had internet connection in my room.
Stayed 1 night in Apr 2025

6/10 Okay

Ifrendely

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Very nice from the outside and lobby but rooms very outdated and dusty. A/C system super old and very loud. We were not able to sleep with the a/c
Stayed 1 night in Apr 2025

8/10 Good

Julian

Business traveler
Liked: Staff & service
The hotel is in a good location and has recently been acquired under the Sheraton Four Points branding. It is not up to the standard yet of that branding and probably needs some refurbishment. The breakfast was good but the buffet dinner was limited and wine options not good. The dining area definitely needs re-modeling. The room was comfortable but cleaning was not perfect and the sanitaryware ware was old with bath rather than shower. The hotel has potential.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport: great! Not much else to do… but the most lovely wonderful staff! And so clean! What else do you really want in an airport hotel?!!
Stayed 1 night in Apr 2025

10/10 Excellent

Albert, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

6/10 Okay

Mario, brooklyn

Traveled with family
They couldn’t find my reservation and I had to wait close to one hour to check in at 12 am in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Disliked: Staff & service, amenities
AC leaked in the room so wet carpet and mildew. Close to airport and nothing else. Staff was not friendly at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Netzahualcoyolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marzena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Jurgen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful. It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
Stayed 2 nights in Mar 2025

8/10 Good

ericka

Liked: Cleanliness
Bien solamente
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Pros & Cons

Pros: Close to the airport and busstation. Quick check in and check out. No paperwork. Cons: No airport shuttle service. The room lacked good aircondition. The aircondition was very loud, placed on the floor and water leaked out on the carpet. The food choices were not great. The service staff didn't know the menu. Coffee machine broken down.
Stayed 1 night in Mar 2025

4/10 Poor

LUZ

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.
Stayed 1 night in Mar 2025

2/10 Terrible

Frederick F

Disliked: Staff & service

service non existent

Told me check in at two after a call so arrived. room ready at 3:30. They tried to charge me for the other person which was paid for. It took a long time to find it but found the receipt Arguing with them for ten minutes. They would not accept was I telling them. Then went to the buffet. The heaters for the serving trays were out. When we took the food back to the table realized it was cold. went back and saw the problem. They said "yes the heaters are out". Nobody told me before payment and they would not refund and let me order off the menu. It was horrible. The taxi from the airport is about a half a mile and they soak you. The whole island is built on overcharging gringos for everything. Way Overrated!
Stayed 1 night in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Our overnight stay was comfortable and very convenient for shuttle to the airport. Staff was friendly and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Understaffed reception

Check-in was very complicated. There was only a single person at the reception, and he was clearly struggling with all the things he had to do at the same time. Won't blame him, he remained calm all the time, despite the pressure. I think that a hotel like this they should have enough staff at the reception to be able to give the arriving persons the right attention. The receptionnist was struggling with some organisational problems of other hotel guest and was completely neglecting the arriving ones. After waiting for more than half an hour he finally was looking after us. Otherwise a nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Leonie

Stayed 1 night in Mar 2025

8/10 Good

PETER

None
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Stayed 1 night in Feb 2025

8/10 Good

Melissa

Stayed 1 night in Feb 2025

4/10 Poor

Aegis

Stayed 1 night in Feb 2025

2/10 Terrible

Aegis

Stayed 1 night in Feb 2025

2/10 Terrible

Giovanni

Stayed 1 night in Feb 2025

4/10 Poor

Aegis

Stayed 1 night in Feb 2025

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