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Novus Plaza Hodelpa

2.5 star property

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View from property
Terrace/patio
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

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Calle El Conde, Esquina Hostos, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Twin Room

Cribs/infant beds

Twin Room

  • Sleeps 2

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  • Pool
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  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 822 reviews
$127 nightly
The price is $162
Jun 19 - Jun 20
Total with taxes and fees
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About the neighborhood

Santo Domingo

Located in Zona Colonial, Novus Plaza Hodelpa is next to Calle El Conde and Casino Colonial. This 96-room hotel has conveniences like a restaurant, a gym, and a nightclub.

What's nearby

  • Calle El Conde - 1 min walk - 0.0 miles
  • Columbus Park - 1 min walk - 0.1 miles
  • Santa Maria la Menor Cathedral - 3 min walk - 0.2 miles
  • Calle Las Damas - 4 min walk - 0.3 miles
  • Malecon - 7 min walk - 0.4 miles

Getting around

  • Eduardo Brito Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive

Restaurants

  • ‪Restaurante Conde de Peñalba - ‬1 min walk
  • ‪Jalao - ‬2 min walk
  • ‪Pizzarelli - ‬2 min walk
  • ‪Casa Barista - ‬2 min walk
  • ‪Casa De Yura - ‬3 min walk

About this property

Novus Plaza Hodelpa

Novus Plaza Hodelpa features a nightclub, a gym, and meeting rooms. Airport transportation is made easy with an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect to find TVs with satellite channels.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mountain biking
  • Nightclub
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors

Room amenities

Bedroom

  • Crib

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

  • This property welcomes pets

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Novus Plaza Hodelpa caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo

Mercure Comercial Santo Domingo Santo Domingo

Mercure Comercial Santo Domingo Hotel

Hotel Mercure Comercial

Mercure Comercial Santo Domingo

Mercure Comercial

Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo

Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel

Hotel Hotel Mercure Comercial Santo Domingo

Hotel Mercure Comercial Santo Domingo Santo Domingo

Novus Plaza Hodelpa Hotel

Novus Plaza Hodelpa Santo Domingo

Hotel Mercure Comercial Santo Domingo

Novus Plaza Hodelpa Hotel Santo Domingo

Frequently asked questions

What can I see near Novus Plaza Hodelpa?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Columbus Park, and within a short walk of Malecon. You'll also find Sambil Santo Domingo and Centro Olimpico within a short drive.

Is there parking available at Novus Plaza Hodelpa?

No, this hotel doesn't offer parking.

Is a spa located at Novus Plaza Hodelpa?

Spa services at the hotel include massages.

Does Novus Plaza Hodelpa have a casino on the premises?

No, Novus Plaza Hodelpa doesn't have a casino.

Will I find an indoor pool at Novus Plaza Hodelpa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novus Plaza Hodelpa?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a nightclub.

Does Novus Plaza Hodelpa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novus Plaza Hodelpa have a restaurant that serves breakfast?

No, Novus Plaza Hodelpa doesn't have a restaurant that serves breakfast.

Does Novus Plaza Hodelpa allow pets to stay for free?

Although pets can't stay for free, they are welcome at Novus Plaza Hodelpa.

Does Novus Plaza Hodelpa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Novus Plaza Hodelpa?

The closest major airport to Novus Plaza Hodelpa is Santo Domingo (JBQ-La Isabela Intl.), which is 12.5 mi away (36 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.7 mi away (30-minute drive).

Are there rooms with balconies at Novus Plaza Hodelpa?

No, you won't find guestrooms with balconies at Novus Plaza Hodelpa.

Novus Plaza Hodelpa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 613 reviews
Rating 8 - Good. 231 out of 613 reviews
Rating 6 - Okay. 172 out of 613 reviews
Rating 4 - Poor. 76 out of 613 reviews
Rating 2 - Terrible. 42 out of 613 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

cassandra

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very good location

Excellent Good restaurants. Historical and very Safe to walk around.
Verified

8/10 Good

Doris

Liked: Staff & service

Vacations on RD

Food and service wonderful Plus happy hour
Verified

2/10 Terrible

Lucien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à éviter

Pas de climatisation pendant une semaine et aucune solution ni geste commercial proposés pour compenser cet inconvénient majeur
Verified

6/10 Okay

mirage soleil

Pratique

Hôtel pratique pour quelques jours. Très bon emplacement mais pas le must pour farniente.
Verified

8/10 Good

RICARDO

Liked: Staff & service, room comfort
Disliked: Cleanliness

LO RECOMIENDO A QUIEN VISITE LA ZONA COLONIAL

Todo muy bien y con ganas de REPETIR la experiencia,el desayuno en el hotel EXCELENTE.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for the price

good location and service
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

In the old city

The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.
Verified

6/10 Okay

Oscar

Liked: Room comfort

Incomunicado stay

I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.
Verified

6/10 Okay

Nada

Disliked: Cleanliness, property conditions & facilities

Best budget hotel around

Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel sale et bruyant

Hôtel bien placé, mais rien à voir avec un Mercure en France (hôtel **). Nuit très bruyante Couloir jonchée de plateaux durant 2 jours. Pas cher, bien situé, rien de plus.
Verified

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. Dirty, bad service. Bad matrass.

Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Bof ...

hôtel très bien placé, chambre minuscule ! Salle de bain lamentable (il faut enjamber la cuvette des toilettes pour aller dans la douche). Pas de prises de courant. Bon buffet petit déjeuner et personnel très sympathique. Ne Mérite pas l’étiquette Mercure mais devrait être IBIS
Verified

8/10 Good

Rosemond

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent
Verified

6/10 Okay

laurent

Liked: Cleanliness, staff & service

idéal pour découvrir le quartier colonial

hôtel très bien placé mais équipement moyen. Pas de prise dans les petites salles de bain, une seule sous une table de nuit dans la très petit chambre. Personnel sympathique et très serviable. Petit déjeuner très correct. Mais reste cher pour les prestation qui se rapproche plus d'un IBIS, bar hors de prix (expresso 2,5 Euro)
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Out of the way

Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busiess trip

Hotel is in the Colonial Area of the city. Close to shopping and restaurants.
Verified

6/10 Okay

peter

Liked: Cleanliness

Middle of Zona colonial

Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .
Verified

2/10 Terrible

Mary anne

Liked: Cleanliness
Disliked: Staff & service, room comfort

Our belongings were stolen from our room.

The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.
Verified

4/10 Poor

gayle

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't punish yourself staying at Mercure

Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room). I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best area in town

easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.
Verified

6/10 Okay

Verified traveler

One of Numerous Stays Here

Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.
Verified

4/10 Poor

javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

Realmente el hotel está bastante viejo, el baño tenia una gotera en él techo q me tocaba lavarme las manos y la boca haciéndome a un lado, informe del daño pero no fue solicionado