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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

A courtyard with a wooden bench, potted plants, and a stone wall.
Interior
A well-lit corridor with a checkered floor, leading to a balcony with plants and string lights.
A bedroom with a large bed, wooden bench, two bedside tables, a wall-mounted TV, and a textured wall behind the bed.
A reception area with a rustic stone wall, a 'welcome' sign, two vintage-style chairs, and a coffee table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪5 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

A bedroom with a bed, bedside lamps, a small table with a plant, a chair, and a bench.

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Double Room, 2 Double Beds

A bedroom with two beds, a dining table with chairs, a window with curtains, and a wooden ceiling.

Family Double Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite

A hotel room with a bed, a TV, a dining table with chairs, and a painting on the wall.

Premium Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, Garden View

A four-poster bed with a bench, a wooden table with a plant, and a chair.

Superior Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Luca Hotel by Heritage Residences Signature Collection is next to Quinta Dominica and Calle El Conde. This 11-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Malecon - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Calle Las Damas - 6 min walk - 0.3 miles

Getting around

  • Pedro Livio Cedeno Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Onnos Bar - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Casa De Yura - ‬3 min walk
  • ‪La Cafetera - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Guests staying at Luca Hotel by Heritage Residences Signature Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a hot tub, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Boutique Hotel Palacio
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  • Pool
  • Breakfast included
  • Free WiFi
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8.6 out of 10, Excellent, 1,001 reviews
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The price is $75
Jul 24 - Jul 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is a free cancellation option available at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Luca Hotel by Heritage Residences Signature Collection?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Luca Hotel by Heritage Residences Signature Collection on Jul 31, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Luca Hotel by Heritage Residences Signature Collection?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Quinta Dominica, and within a short walk of Malecon. You'll also find Sambil Santo Domingo and Blue Mall within a short drive.

Will I be able to park at Luca Hotel by Heritage Residences Signature Collection?

No, there isn't parking at the hotel but you'll find free parking.

Does Luca Hotel by Heritage Residences Signature Collection have a casino at the property?

No, Luca Hotel by Heritage Residences Signature Collection doesn't have a casino.

Will I find an indoor pool at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Luca Hotel by Heritage Residences Signature Collection a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as an ocean-view restaurant and proposal/romance packages.

Does Luca Hotel by Heritage Residences Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luca Hotel by Heritage Residences Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Luca Hotel by Heritage Residences Signature Collection serves free cooked-to-order breakfasts at Skylounge each morning.

Will Luca Hotel by Heritage Residences Signature Collection allow pets to stay for free?

No, pets aren't allowed at Luca Hotel by Heritage Residences Signature Collection though service animals are welcome.

Does Luca Hotel by Heritage Residences Signature Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Luca Hotel by Heritage Residences Signature Collection?

The closest major airport to Luca Hotel by Heritage Residences Signature Collection is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (34 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.9 mi away (31-minute drive).

Can I book a room with a balcony at Luca Hotel by Heritage Residences Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and courtyard views.

Does Luca Hotel by Heritage Residences Signature Collection offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Luca Hotel by Heritage Residences Signature Collection.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 775 reviews
Rating 8 - Good. 152 out of 775 reviews
Rating 6 - Okay. 48 out of 775 reviews
Rating 4 - Poor. 26 out of 775 reviews
Rating 2 - Terrible. 18 out of 775 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place has real potential but they need to fix a lot of things. During my stay on the 3rd floor the elevator was out of service. Their decor is discarded urban trash. Their European breakfast fare is abysmal… good staff, great location, but a place in need of a lot of TLC
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Patricia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in Santo Domingo’s Colonial Zone with a colonial and eclectic vibe. Very centrally located, and the personalized attention from the staff is excellent.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Weijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel is a GEM!! It's thoroughly renovated (at least our room) from a historic building, saving many of its charms like a huge ceiling to floor door and big windows, old fashioned lock, high ceiling, and period furniture, but also adding modern conveniences like a huge walk-in shower, nice a/c, etc. It's clean as can be, and you get a bottle of wine from Spain at check-in (!), perhaps due to the colonial influence. Our room was right next to the cutest courtyard which serves as a public and breakfast area. There are two brick arches, wrought iron garden furniture, a beautiful and sky- high mango tree. Sitting there sipping your first coffee, with HOT milk, Oh My! There is also a delicious local fruit drink that I forgot the name. Breakfast food was OK, but freshly prepared. Friendliest staff. Not everyone speaks English but they all can "talk" to Google and get it translated. It's also centrally located in the Colonial Zone where you can walk everywhere. It was a beautiful stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención en todos los aspectos de antemano desde México muchas gracias por la atención
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service
Camera pulita, colazione ok
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, great breakfast, didn't try the hot tub, in general was a good stay, but the night on april 11th, 2026 the young guy from the front desk was very rude, I didn't know he worked there and the moment he saw me coming out of my room started asking if we paid and to show him proof that we paid...I told him if you work here you can check that.. and he continued being rude saying "no you has to show that you paid' it was a very uncomfortable exchange.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Melina

Disliked: Amenities, property conditions & facilities
If you are a No Frills, no amenities type of traveler then this place is fine. Expected Internet And it was out for More than 24 hours. We expected a fitness room And there Was none. My room got overlooked and was not cleaned. On one day one the jacuzu was not available. When it became available the following day the water was cold - never heated up. Service was Okay but building was definitely lacking. it was an accident waiting to happen with Loose railings, and Things that did not look safe. Also elevator was out of order and there are areas under renovation. Wish i new that ahead of time!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Caroline

Liked: Staff & service
Très bon accueil Personnel très gentil et serviable L'hôtel mériterait quelques rénovation Emplacement idéal Bonne communication
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
no english, period. no hotel parking - only on street if you can get it. didn't want to let us pay by credit card, and among these three factors checkin was frustrating and took an hour. Then the cleaning solution in the room was so strong that we left the door open to try to get fresh air. Even in AM, still made me wince when entering the room from breakfast. breakfast not very good. disappointing
Stayed 1 night in Mar 2026
Verified

4/10 Poor

marian

Disliked: Staff & service, amenities
El personal de era muy grosero, el desayuno estuvo horrible, nos dieron la fruta podrida y el personal no hace la limpieza diario, pedimos una plancha y nos la llevaron rota, la luz se iba todo el tiempo y el internet no servía.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JAZZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

LUIS ALEXIS

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones en buenas condiciones, la limpieza no la hacen diario, pero el personal es muy amable, Lucy es un amor de persona. Pero el hotel está muy bien ubicado en la zona colonial. Céntrico de todas las áreas turísticas
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location in Colonial District and blocks from numerous restaurants and historic sites. Room was spacious and clean and staff was very nice but we didn't speak Spanish and staff didn't speak English. Very nice experience.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

WENDY

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We chose this hotel for a romantic one-night stay because of its location in Zona Colonial, which is excellent for walking to restaurants, shops, and historic attractions. The colonial architecture and rooftop terrace are beautiful, and the Wi-Fi worked very well. However, our experience was somewhat mixed. Check-in was a bit disorganized and our room was not ready upon arrival. While the room looked charming at first, we noticed a few maintenance and cleanliness issues, including a leaking shower, a non-working safe, and mosquitoes entering the room from the nearby trees. Breakfast was also quite minimal. Overall, the location and historic character are great, but improved upkeep, smoother check-in, and more accurate photos online would make the experience better.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Warmest welcome I’ve ever received. Period. Beautiful historic properly tastefully fully renovated to modern standards. Spacious room with all amenities. Phenomenal central location. If or when I return to Santo Domingo this is the only place I would stay. Thank you, Team Luca!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly as always and the property very clean. You also can’t beat the location and proximity to everything
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Treshaun

Liked: Cleanliness, staff & service, amenities
Buen servicio
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
The interior looked neglected. I struggled to communicate with front desk person. The place did not match my comfort level. Elevator under maintenance. Had to walk stairs and carry my suitcase. The bathroom looked like hell. How presented online does not match reality, not even close. They need to close and renovate.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

franklin

Disliked: Amenities, property conditions & facilities
Condiciones del hotel terrible, tercer piso y el elevador no funciona, lo único bueno fue el personal!!!!!
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

William

Liked: Cleanliness
Disliked: Amenities
El servicio al cliente fue deficiente. Cuando llegamos (casi a las 4pm) la habitación no estaba lista y la señora que nos atendió durante el check in no brindó suficiente información sobre las amenidades del hotel, fue poco cortés.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

IVAN C S

Liked: Staff & service
Quarto sujo, encontrei barata morta, acomodações razoaveis, não pude sair do quarto enquanto levaram 3 horas para trocar a maçaneta da porta, que estava estragada. Poderiam ter feito isso em um dia sem hóspedes.hospedes.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Franklin Pena

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good the location and the staff
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Lelia

The staff didn’t give us any information when we arrived The rooms was infested in mosquitos
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alvin J Rodriguez

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, buen servicio.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación
Stayed 2 nights in Jan 2026