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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping center in Santiago with free parking

Choose dates to view prices

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Stylish hotel corridor with patterned carpet and horizontal slats.
Guests can dine al fresco under a spacious canopy.
Relax by the rectangular pool surrounded by lush greenery and a low fence.
Relax in a stylish lounge with a bar, comfortable seating, and a coffee table.
Relax in our spacious seating area, surrounded by natural views and modern design.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
Holanda 307, Santiago
  • Costanera Center
    ‪6 min walk‬
  • Plaza de Armas
    ‪5 min drive‬
  • San Cristobal Hill
    ‪7 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Relax in a serene space with a neatly made bed, bedside table, and large window.

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Relax in a serene space with a comfortable bed, a stylish wardrobe, and a convenient table with a lamp.

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Enjoy city views from the large window in this stylish room with two single beds and dark headboard.

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Relax in a stylish room with two single beds, a flat-screen TV, and a cozy seating area.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and seating area, featuring a wall-mounted TV and city views.

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

Located in Providencia within a short walk of Costanera Center, Ola Santiago Providencia, Tapestry Collection by Hilton is within a few miles (5 km) of other popular sights such as San Cristobal Hill. This 196-room, 4-star hotel has a bar/lounge along with conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Santiago and also close to Julio Martinez Pradanos National Stadium and Santiago Town Square.

What's nearby

  • Costanera Center - 6 min walk - 0.4 miles
  • Plaza de Armas - 5 min drive - 3.4 miles
  • Palacio de la Moneda - 6 min drive - 3.8 miles
  • San Cristobal Hill - 7 min drive - 2.1 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.4 miles

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Hotel connected to a shopping center in Santiago with free parking
Ola Santiago Providencia, Tapestry Collection by Hilton features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, free local calls, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Languages

English, Portuguese, Spanish

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 24 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

Is a free cancellation option available at Ola Santiago Providencia, Tapestry Collection by Hilton?

Ola Santiago Providencia, Tapestry Collection by Hilton provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Ola Santiago Providencia, Tapestry Collection by Hilton?

This hotel is situated in Providencia within a 10-minute walk of Costanera Center, Apoquindo, and Gran Torre Santiago. You'll also find Parque Arauco Mall and Palacio de la Moneda within a short drive.

Will I be able to park at Ola Santiago Providencia, Tapestry Collection by Hilton?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a casino at the property?

No, Ola Santiago Providencia, Tapestry Collection by Hilton doesn't have a casino.

Is there an indoor pool at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Ola Santiago Providencia, Tapestry Collection by Hilton?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ola Santiago Providencia, Tapestry Collection by Hilton feature a restaurant that includes a breakfast menu?

Yes, Ola Santiago Providencia, Tapestry Collection by Hilton serves buffet breakfast for a surcharge each morning at UGO BAR&FOOD.

Does Ola Santiago Providencia, Tapestry Collection by Hilton allow pets to stay free of charge?

No, pets aren't allowed at Ola Santiago Providencia, Tapestry Collection by Hilton though service animals are welcome.

Are there connecting rooms at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ola Santiago Providencia, Tapestry Collection by Hilton?

The closest major airport to Ola Santiago Providencia, Tapestry Collection by Hilton is Santiago Intl. Airport (SCL), which is 14.6 mi away (30 minutes by car).

Are there rooms with balconies at Ola Santiago Providencia, Tapestry Collection by Hilton?

No, there aren't any guestrooms with balconies at Ola Santiago Providencia, Tapestry Collection by Hilton.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 588 reviews
Rating 8 - Good. 112 out of 588 reviews
Rating 6 - Okay. 29 out of 588 reviews
Rating 4 - Poor. 10 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Girish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast with multiple options, walkable to metro station, staff very helpful in setting up day trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shubham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very Nice Property. Front Desk staff very calm and nice.
Stayed 3 nights in Apr 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opcion centrica en
Stayed 3 nights in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

8/10 Good

J Clifton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Carlos, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, mostly occupied by tourists for short stays. Breakfast is decent, and staff was very accomodating (they had plenty of electric transformers, for instance). My only regret is that the rooms are small, and there was not enough room for the luggage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful with recommendations for sightseeing and advice on how to get around. The area is great and the hotel is very comfortable !
Stayed 4 nights in Mar 2025

8/10 Good

Meghan

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Donald W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a Hotel. Nothing over the top but met our needs and expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Jean Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave great advice for our 2 night stay in Santiago.
Stayed 2 nights in Feb 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, feel safe and walkable. Walking distance to costanera center. Clean and good service.
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Mediocre service and maintenance

Unfortunately I did not enjoy my stay at this hotel My first room was not great - it had a very annoying and noisy bathroom fan that could not be turned off, electrical issues (the switch had a short and you could smell burning). It was fixed, but I had to ask for a change in the room because I was not comfortable staying there with all the electrical issues, plus the light coming in the room was extremely bright and the very thin roller blind was very inadequate. The staff was efficient but very nonchalant about it. The second room was much better, it had a quieter fan that could shut off. The bathroom had some mould between the tiles but otherwise it was very clean. The AC had a leak, but there was more shade (lower room nearer to other buildings). Overall it was much better Generally the staff were professional but not warm. Breakfast was good but for other meals the restaurant food was poor Location was good - near to Costanera Center and the lift to San Cristobal hill.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie Jeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2025

6/10 Okay

Silvana

Good location Good matters and shower Very small room and bad design Breakfast is horrible: in very noisy place and horrible quality food Basic hotel, no a 4 stars, but good price in nice neigborhood
Stayed 1 night in Feb 2025

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Ahmed

Stayed 6 nights in Jan 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HIROKI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as good as I expected. I like all staffs are friendly and kindness. Also there are plenty of food option like cafe, bar, restaurant.
Stayed 3 nights in Dec 2024

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