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Mr Express

3.0 star property
Hotel with free breakfast, a short walk to Costanera Center

Choose dates to view prices

Photo gallery for Mr Express

Noche Romantica | Minibar, in-room safe, free WiFi, wheelchair access
Flat-screen TV
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226
  • Costanera Center
    ‪9 min walk‬
  • Gran Torre Santiago
    ‪10 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

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Room options

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, wheelchair access

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Single Room

Junior Single Room | Minibar, in-room safe, free WiFi, wheelchair access

Junior Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Single Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • Sleeps 3
  • 2 Twin Bed(s)

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About the neighborhood

Santiago

Located in Las Condes, Mr Express is adjacent to Apoquindo and within a 10-minute stroll of Costanera Center. This 53-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Costanera Center - 9 min walk - 0.5 miles
  • Gran Torre Santiago - 10 min walk - 0.6 miles
  • Parque Arauco Mall - 3 min drive - 1.5 miles
  • Medical Center Hospital Worker - 6 min drive - 3.5 miles
  • San Cristobal Hill - 8 min drive - 2.5 miles

Getting around

  • Tobalaba Station - 4 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪El Crutón Restaurant - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fuente Chilena - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪The Elephant Coffee - ‬1 min walk

About this property

Mr Express

Hotel with free breakfast, a short walk to Costanera Center
Mr Express features free WiFi in public areas, meeting rooms, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Minibars, hair dryers, and safes are also standard.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

Is free cancellation available at Mr Express?

Mr Express provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mr Express?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Mr Express on Jun 14, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mr Express?

This hotel is situated in Las Condes within a 10-minute walk of Costanera Center and Apoquindo. You'll also find Parque Arauco Mall and Plaza de Armas within a short drive.

Is parking available on site at Mr Express?

Yes, self parking is offered for free at the hotel.

Does Mr Express feature a casino?

No, Mr Express doesn't have a casino.

Is there an indoor pool at Mr Express?

No, there is no indoor pool at this hotel.

Is Mr Express a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as free breakfast and concierge services.

Are there hot tubs at Mr Express?

No, this hotel doesn't have a spa tub.

Does Mr Express have a restaurant that serves breakfast?

Mr Express offers free buffet breakfast each morning though there is no restaurant.

Does Mr Express allow pets to stay free of charge?

No, pets aren't allowed at Mr Express.

Are there connecting rooms at Mr Express?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mr Express?

The closest major airport to Mr Express is Santiago Intl. Airport (SCL), which is 17.6 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Mr Express?

No, there aren't any guestrooms with balconies at Mr Express.

Mr Express Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 76 out of 172 reviews
Rating 8 - Good. 60 out of 172 reviews
Rating 6 - Okay. 20 out of 172 reviews
Rating 4 - Poor. 9 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

German

Traveled with family
Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024

8/10 Good

maria del carmen

Stayed 4 nights in Mar 2024

8/10 Good

maria del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

4/10 Poor

Julián, bogota

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023

4/10 Poor

Fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan

Stayed 3 nights in Oct 2023

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023

10/10 Excellent

loreto

Stayed 2 nights in Feb 2023

8/10 Good

Amy Román

Business traveler
Liked: Cleanliness, staff & service
Me gustó que había botones. Atención excelente. Desayuno muy bueno. El hotel es un poco anticuado. El cuarto pequeño, pero el baño muy amplio y moderno.
Stayed 1 night in Nov 2022

8/10 Good

EDDY

Business traveler, Traveled with partner
Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable and unclean.

I don’t understand how this hotel has such good reviews. The sheets were stained, the mattress springs made it almost impossible to sleep, there were broken tiles in the bathroom. There was a safe, but no key to open it. There was no iron and the closet door in my room was attached to a slanted wall so I had to jam my body into the closet to keep it from slamming shut. The service was also really bad. Checkout took very long.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Check in, etc was perfect. The hotel even arranged a last minute tour for me. The interior was a bit run down.
Stayed 6 nights in Oct 2019

6/10 Okay

Alejandro, Coyhaique, Chile

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location, bathroom space and shower the only plus
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and great location but breakfast could improve
Stayed 10 nights in Jul 2019

6/10 Okay

Álvaro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No for winter time

Old window type that let cold goes in (thin glass). I could not feel room comfortable since it would not warm my room enough. It is clean and people is nice despite.
Stayed 1 night in Jun 2019

8/10 Good

Hernan

Liked: Cleanliness, room comfort
Charging 4 dollars water is too much. We are in Chile. Come on!
Stayed 2 nights in Mar 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Las Condes restaurants and metro

I chose the Neruda Express because of its proximity to the Metro and to my friends' house. For location, it's great. It is only a couple blocks from some of the best restaurants in Las Condes, and there are two metro stations within a few blocks as well. The room was large, with a double bed, desk, and sofa, but a bit strangely laid out. I had to move the sofa a bit in order to sit there and watch TV (which was fine for watching from the bed, but not what I wanted to do). There was also only one outlet available as all the others were in use for various lights and appliances. Breakfast was similarly OK but not outstanding.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Good location to visit various places, bed is not stable, moveable and makeing noise. Front staff are helpful, only few too grumpy.
Stayed 5 nights in Nov 2018

6/10 Okay

Supa, Bangkok

Liked: Cleanliness, staff & service
my room 401 is next to the main ventilator of the hotel which making so much nosie. breakfast was good
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel staff was helpful and friendly, although we had a little difficulty communicating in English.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not sufficient for me

Biggest issue for me is bad internet connection in the room, which is to me critical for my work. Room is clean but feels cold, no character, breakfast basic. Reception arriving was very friendly, but checking out was opposite. Price might be interesting for location, but I want to pay a bit more for better services.