Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, a quick walk to Costanera Center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Exterior detail
Reception
Lounge
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Costanera Center
    ‪5 min walk‬
  • Palacio de la Moneda
    ‪6 min drive‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

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Room options

Deluxe Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Corner

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Santiago

Located in Providencia within a short walk of Costanera Center, Four Points by Sheraton Santiago is within 2 miles (3 km) of other popular sights such as Clinica Santa Maria. This 127-room, 3.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Costanera Center - 5 min walk - 0.3 miles
  • Santiago Town Square - 5 min drive - 3.2 miles
  • Palacio de la Moneda - 6 min drive - 3.4 miles
  • San Cristobal Hill - 6 min drive - 1.7 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.6 miles

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • Buganvilia Restaurant & Bar
  • ‪Piso Uno - ‬1 min walk
  • ‪Maniero Pasta e Mare - ‬3 min walk

About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, a quick walk to Costanera Center
Guests of Four Points by Sheraton Santiago have access to an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is CLP 9000 per day, or you can take advantage of the airport shuttle (available 24 hours) for CLP 38000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (CLP 9,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CLP 45000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from November to April.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Santiago?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Santiago on Jul 4, 2025 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Santiago?

This hotel is situated in Providencia, just steps from Drugstore and Sculpture Park, and within a short walk of Costanera Center. You'll also find Parque Arauco Mall and Plaza de Armas within a short drive.

Is there parking available at Four Points by Sheraton Santiago?

Yes, secured parking is offered for CLP 9,000 per day. Though parking is limited, accessible parking and bicycle parking are also available.

Does Four Points by Sheraton Santiago have a casino?

No, Four Points by Sheraton Santiago doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Santiago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from November until April.

What do couples enjoy most about Four Points by Sheraton Santiago?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Four Points by Sheraton Santiago have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Santiago have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Santiago has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Santiago allow pets to stay for free?

No, pets aren't allowed at Four Points by Sheraton Santiago.

Does Four Points by Sheraton Santiago have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Four Points by Sheraton Santiago?

The closest major airport to Four Points by Sheraton Santiago is Santiago Intl. Airport (SCL), which is 13.5 mi away (25 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Santiago?

Yes, some guestrooms at Four Points by Sheraton Santiago offer a balcony and may feature city views.

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 307 out of 595 reviews
Rating 8 - Good. 207 out of 595 reviews
Rating 6 - Okay. 55 out of 595 reviews
Rating 4 - Poor. 16 out of 595 reviews
Rating 2 - Terrible. 10 out of 595 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025

8/10 Good

Biswajit, Sammamish

Stayed 1 night in Mar 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to stores and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

jose guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor experience they are having a big renovation and they don’t let you know until you get there. The mattress it’s the worst mattress I’ve slept on, the carpet is ugly and old
Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel near the Costanera Tower & Mall

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Manassas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nineb

Stayed 1 night in Jan 2025

4/10 Poor

CRISTIAN

Disliked: Staff & service

We expect more from this hotel

The hotel is overvaluated, high price for the service and quality received, reception staff not friendly, bathroom items need updating, no service laundry same day, housekeeping delivered my washed clothes in another room. Around the hotel have nice restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marilia Batistuta

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Castanera, lots of neat dining options around
Stayed 2 nights in Jan 2025

6/10 Okay

Odair Jose

Stayed 9 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent location, close to restaurants
Stayed 2 nights in Jan 2025

6/10 Okay

Laura

Liked: Cleanliness
It was very disappointing to see the hotel’s pool was closed. It’s the first picture advertised in Expedia and we book this hotel just because we wanted to enjoy the pool during the Summer in Santiago

8/10 Good

Indranil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. Walking distance from the Costanera Tower the tallest building in South America that also houses the biggest mall in Santiago. It was also a 15 minute walk from the San Crystobal Hill cable car a must have experience. The only reason I am giving 4’stars is because the thermostat didn’t work at night and the room used to become unbearably hot. The lights switches in the room are also weird and a bit difficult to understand. We had to call the security guard on two nights to help us switch the lights off. Breakfast at the hotel was pretty good. The best part was the hotel staff were super helpful and always smiling and mostly could communicate in English.
Stayed 3 nights in Dec 2024

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Reception was v.good, v. helpful. 1st room had no TV, so they moved us to another room.Area was really nice, close to downtown, restaurants, bars, and shopping. Close too 2 hop on, off bus stops.
Stayed 5 nights in Dec 2024

8/10 Good

Marion

Traveled with partner
Liked: Amenities
Location was good, lots of restaurants around, and friendly people
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff spoke english and were all very helpful and friendly
Stayed 2 nights in Nov 2024