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Senses Boutique Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Senses Boutique Hotel

Outdoor pool, sun loungers
Suite | 1 bedroom, down comforters, minibar, in-room safe
Suite | 1 bedroom, down comforters, minibar, in-room safe
Bar (on property)
Standard Room, 2 Double Beds | 1 bedroom, down comforters, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
  • Plaza 24 de Septiembre
    ‪2 min walk‬
  • San Lorenzo Cathedral
    ‪2 min walk‬
  • Ventura Mall
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

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Room options

View all photos for Comfort Single Room

1 bedroom, down comforters, minibar, in-room safe

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Santa Cruz

Senses Boutique Hotel places you next to Franco Aleman Cultural Center and San Lorenzo Cathedral. This 52-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Plaza 24 de Septiembre - 2 min walk - 0.1 miles
  • San Lorenzo Cathedral - 2 min walk - 0.1 miles
  • La Recova Artisan Walk - 3 min walk - 0.2 miles
  • Santa Cruz Zoo - 4 min drive - 2.0 miles
  • Ventura Mall - 5 min drive - 2.6 miles

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Irish Pub - ‬1 min walk
  • ‪Marguerita Pizza - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Juan Valdez - ‬3 min walk

About this property

Senses Boutique Hotel

Family-friendly hotel with 3 restaurants and free breakfast
Guests staying at Senses Boutique Hotel enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free valet parking, and an airport shuttle (available 24 hours) for BOB 140 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include meeting rooms, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect to find free WiFi and 36-inch LCD TVs with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Minibars, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Pascana

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels
  • DVD player
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: BOB 140 per vehicle (roundtrip, maximum occupancy 6)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM—-12:30 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Is a free cancellation option available at Senses Boutique Hotel?

Senses Boutique Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do near Senses Boutique Hotel?

This hotel is located in Santa Cruz, just steps from San Lorenzo Cathedral and Plaza 24 de Septiembre, and within a short walk of Franco Aleman Cultural Center. You'll also find La Recova Artisan Walk and Ethno-folkloric Museum less than a mile away.

Is parking available on site at Senses Boutique Hotel?

Yes, secured valet parking is offered for free at the hotel.

Does Senses Boutique Hotel have a casino at the property?

No, Senses Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Senses Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

Is Senses Boutique Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Does Senses Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Senses Boutique Hotel feature a restaurant that includes a breakfast menu?

Yes, Senses Boutique Hotel has 3 restaurants, and serves free buffet breakfast each morning.

Will Senses Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Senses Boutique Hotel though service animals are welcome.

Does Senses Boutique Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Senses Boutique Hotel?

The closest major airport to Senses Boutique Hotel is Santa Cruz (VVI-Viru Viru Intl.), which is 10.5 mi away (27 minutes by car).

Can I book a room with a balcony at Senses Boutique Hotel?

No, there aren't any guestrooms with balconies at Senses Boutique Hotel.

Senses Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 21 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Very disappointing hotel - old,m and neglected

We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel was ok but I wouldn’t return

On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 4 nights in Nov 2022

8/10 Good

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022

8/10 Good

Orhan

Liked: Staff & service, room comfort

In the heart of the old city

Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022

8/10 Good

ROGER

Stayed 7 nights in May 2022

8/10 Good

Wesley

Stayed 1 night in Apr 2022

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020

8/10 Good

Rosario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The service people were excellent considering the hardships they had to endure because of the policial situation in the country. They were cheerful and helpful. Room was clean and cool. It is too bad that the restaurant downstairs or the corridors leading to rooms cannot be airconditioned because of building design. Overall I had a pleasant stay. I will definitely stay there again.
Stayed 14 nights in Oct 2019

2/10 Terrible

Fabio, Santa Cruz de la Sierra

Business traveler
Disliked: Staff & service
El responsable del hotel me obligo a pagar nuevamente, sin importar que ya habia realizado el pago a traves de Expedia. Discutio conmigo. Pesimo servicio.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old property. Toilet water came out at the bottom. Had to switch rooms. You could hear everything from the other rooms. Loud all the time do to non existent insulation. No heating and it was winter ;(. Do not recommend!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy during the night but overall pretty good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, but the mini fridge didn’t work and they always forgot to put towels in our room
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but a little run down already, the staff is very nice
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

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