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In Mountain

3.0 star property
Family-friendly country house with a full-service spa and a 24-hour front desk

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Exterior
Exterior
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Executive Apartment, 1 King Bed, Pool View, Slope side | Hypo-allergenic bedding, minibar, individually decorated
Executive Apartment, 1 King Bed, Pool View, Slope side | Hypo-allergenic bedding, minibar, individually decorated

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Hot Tub
  • Spa
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Caminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258
  • Madeira Botanical Garden
    ‪7 min drive‬
  • Funchal Farmers Market
    ‪9 min drive‬
  • CR7 Museum
    ‪10 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪10 min drive‬

Room options

About the neighborhood

Santa Cruz

In Mountain places you within a 15-minute drive of popular attractions such as Madeira Botanical Garden and Funchal Farmers Market. This 3-room, 3-star country house has private in-room pools along with a full-service spa and an outdoor pool.
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What's nearby

  • Madeira Botanical Garden - 7 min drive - 4.7 miles
  • Funchal Farmers Market - 9 min drive - 5.2 miles
  • CR7 Museum - 10 min drive - 5.9 miles
  • Funchal Marina - 11 min drive - 5.7 miles
  • Lido Bathing Complex - 14 min drive - 7.3 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 15 min drive

Restaurants

  • ‪A Vista D Antonio - ‬9 min walk
  • ‪Vila Verde - ‬14 min walk
  • ‪Bar Moega - ‬5 min drive
  • ‪Casa dos Grelhados - ‬4 min drive
  • ‪Restaurante Churrascaria O Saúl - ‬3 min drive

About this property

In Mountain

Family-friendly country house with a full-service spa and a 24-hour front desk
Guests staying at In Mountain enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers litter boxes. Other amenities at this spa country house include a hot tub, conference space, and an arcade/game room.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Relax with a rainfall shower. Other standard amenities include private pools, kitchenettes, and private yards. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the country house's full-service spa. Services include deep-tissue massages and massages. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 6.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Private wine tours
  • Scooter/moped rentals

Family friendly

  • Arcade/game room
  • Children's games
  • Dining table
  • Highchair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 750 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator (single-level property)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Fenced private pool

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Spices
  • Stovetop
  • Wet bar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in fee: EUR 20 for check-in between 8:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The property charges 3.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 10.0 per day
  • Cribs/infant beds are available for EUR 9.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 6.50 for children
  • Pet deposit: EUR 200 per stay
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and 2:00 AM
  • Late check-out fee: EUR 15 (subject to availability)
  • Housekeeping fee: EUR 25 per day
  • Kitchen/kitchenette fee: EUR 8 per day
  • Crib (infant bed) fee: EUR 9.0 per day
  • Rollaway bed fee: EUR 10.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
Property Registration Number AL238 2018

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: AL238 2018
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • In Mountain caters to LGBTQ+ guests.
  • Reservations need to be made in advance for massage services. Contact the country house at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mountain Country House Canico
Mountain Canico
In Mountain Santa Cruz
In Mountain Country House
In Mountain Country House Santa Cruz

Frequently asked questions

What's there to see close to In Mountain?

This country house is located in Santa Cruz, close to Funchal Farmers Market, Palheiro Gardens, and Madeira Stadium. You'll also find Reis Magos Beach and Ponta da Oliveira within a short drive.

Is parking available on site at In Mountain?

Yes, uncovered self parking is offered for free at the country house. Wheelchair-accessible van parking is also available for guests.

Is there a spa at In Mountain?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does In Mountain feature a casino at the property?

No, In Mountain doesn't have a casino.

Will I find an indoor pool at In Mountain?

No, this country house doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is In Mountain a good place to stay for couples?

There are many amenities for couples at this country house, including a private pool and Champagne service in each accommodation with some featuring ocean views.

Are there hot tubs at In Mountain?

Yes, guests can enjoy a spa tub at this country house.

Does In Mountain feature a restaurant that includes a breakfast menu?

Yes, In Mountain serves continental breakfast each morning for a surcharge from its restaurant.

Will In Mountain allow pets to stay free of charge?

Yes, pets stay free at In Mountain and the property also provides litter boxes for pets.

Are there connecting rooms at In Mountain?

No, there aren't connecting guestrooms at this country house.

How close is the airport from In Mountain?

The closest major airport to In Mountain is Cristiano Ronaldo Airport (FNC), which is 8.4 mi away (15 minutes by car).

Are there rooms with balconies at In Mountain?

Yes, some accommodations at this country house offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

In Mountain Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 9 out of 39 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Stayed 2 nights in Oct 2024

10/10 Excellent

Libby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the host is exceptional. All the staff are polite and accommodating. The staff made wonderful recommendations for dinning options in the area. There are many improvements being made to the property and we would definitely stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jerome

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si vous croyez que vous n'êtes pas dans la bonne rue en arrivant, c'est parce que vous êtes arrivés. La rue c'est un dépotoir automobile! L'odeur en retrant... ouf ca sens le cigare meme si c'est un hôtel non-fumeur. Pas de porte de salle de bain. On entend tout!!! Le vent rentre dans la maison et fait claquer les portes en permanence! L'impression que quelqu'un essaie de rentrer dans ta chambre à chaque fois. On a avisé pour un bruit qui cognait dans le mur en permanence. On nous a répondu que se n'était que le vent, mais le problème n'a jamais été réglé. Il y a un trou dans le mur, on voit dehors et les insectes passent! Beaucoup d'insectes dans la chambre.
Stayed 2 nights in Sep 2024

4/10 Poor

Hayley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair in bedding, hair in shower, no bathroom door. We booked a room described as having an ocean view and our view was of a wall. We rebooked to another hotel after one night.
Stayed 4 nights in Jul 2024

10/10 Excellent

sangam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great !!
Stayed 4 nights in Jun 2024

2/10 Terrible

Luke

Stayed 1 night in Oct 2023

8/10 Good

Catriona

Traveled with partner
Liked: Cleanliness, staff & service
The property was in a beautiful location on top of a mountain served well by local buses. The room we had was large but open plan with shower and toilet. The shower was amazing hot and powerful. Electrics in the room were dodgy .And being out of season the pool and hottub were not available which would have been nice to know before booking. The fireplace was not useable. We were given a heater that worked well. Overall we had a lovely stay it was what we needed a break from normal life , peaceful .
Stayed 4 nights in Jan 2023

4/10 Poor

Michal

Disliked: Room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Marinela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst stay I have had in years. No heating in the room and the weather was not warm as usual, so I literally freezed in that room for 4days. Owner not responsive and rude. No hot water for 3 days. No wifi working due to some works on the street. they are not prepared for any kind of unexpectable situations or weather. The shower leaked every time you took a shower. the room was old and the fireplace was stinking. They advertise it as soundproof walls but you can literally hear everything, and having an old wooden door does not help as well. Awful accomodation and owner. Would never recommend someone to go there.
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good for value

enjoyed the stay! Marco was really nice and helpful. Room was clean and general areas were good. Would definitely recommend and will book again.
Stayed 1 night in Mar 2022

10/10 Excellent

Kestutis

Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Small establishment with no office/reception, Our room was OK but a few changes would make much improvement. I tried but could not make my suggestions to anyone. Shared kitchen not available during ongoing refurbishment. Cafe/restaurant very cheap for full meals. Up in the hills with excellent views. Recommend a hire car because bus service is limited.
Stayed 4 nights in May 2019

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel yourself local

Delicious and healthy local and Brazilian food for every taste, attentive and very helpful staff. Fantastic views... The hotel is constantly developing its territory and improving, great respect to the owners.
Stayed 1 night in Apr 2019

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secret places with excellent Portuguese cuisine

Great choice! Reasonable prices, incredibly tasty and inexpensive food, attentive and very helpful staff. Stunning views of the ocean and mountains, fresh air, birds singing, ambient music and ... complete relaxation. Walking, relaxing by the pool, patio, excellent restaurant with grill-fireplace styled as a chalet are available. As a result I stayed here much longer...
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

manuel jonathan

Traveled with partner
Tout est un peu vieillissant, le équipements fonctionnent à moitié et rien n'est fourni à part les serviettes de bain. Pas de savon et gel douche dans la salle de bain, il faut réclamer le papier toilette, pas de quoi faire la vaisselle dans le petit kitchenette. En même temps, pour le prix c'est déjà très bien. Et puis le propriétaire nous offre l'apéritif à l'arrivée !!!
Stayed 5 nights in Sep 2024

6/10 Okay

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice owner
Stayed 1 night in Aug 2024

6/10 Okay

Pieter Teunis van

Traveled with partner
Disliked: Staff & service, property conditions & facilities
De accommodatie ligt op een mooie plek met een prachtig uitzicht over de zee. De kamer was erg basic. Bij het boeken werd vermeld dat er ontbijt kon worden bijbesteld. Ter plaatse bleek dit niet mogelijk. De douche had geen douchewand of douchegordijn, waardoor na het douchen de hele badkamer blank stond. stond.bijgeboekt
Stayed 7 nights in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Sale (poils de chats sur les draps et les serviettes), pas de VMC donc humidité présente dans la chambre (les serviettes était déjà humide à notre arrivés), une odeur de parfum se dégageait dans la chambre c’était beaucoup trop, une cuisine avec aucune équipement pour le nettoyage (éponge, torchon ou liquide vaisselle) … dommage le cadre était vraiment sympa.
Stayed 2 nights in May 2024

2/10 Terrible

Tzuca

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room for one night via Expedia because my flight was canceled due to weather. The location was not at the address mentioned in my booking, but they shared with me the GPS coordinates when they realised I am so late. The taxi driver said it was not a nice place, but whatever, it was late evening. I arrived, the room was very much improvised, one light switch for all lights, plugs not working, a table made of a glass which was moving, shower and toilet in the room with no door - but one could see own reflection in a huge mirror (creepy), no warm water, cold and windy inside and very noisy- one could hear the entire house. The door was not safe, and someone tried to open it in the morning without knocking. The booking said they have a restaurant and wellness area, but none was true. There was nothing to eat except overpriced chips in the small mini bar. They asked me to pay 30 euro cash deposit. I went to bed, and 20 minutes later, my skin was itching, had some bites on back and belly. I turned on the light, and there were fleas jumping in the bed. Fleas...I killed some, and decided to leave. But the location is very remote and there was no taxi available. The bed smelled like old and cigarette, although it was marked as a non-smoking room. Early in the morning, I asked them to drive me to the airport, as they said they did it for 25 euro. They kept my entite 30 eur deposit and shared no receipt. Please stop sending people there and stop this collaboration.

6/10 Okay

julien

Stayed 1 night in Apr 2023

6/10 Okay

Christophe

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Tres bel environnement exterieur, au calme dans la campagne. Grand lit double confortable.
Stayed 1 night in Apr 2023

4/10 Poor

Catia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Podia ter sido bem melhor, desde a descrição de cama kingsize que eram duas camas de solteiro juntas , aos bichos que estavam mortos no chão do quarto desde o primeiro dia e a água do chuveiro que ou era fria ou era a escaldar . Sinceramente preferia ter dado mais 10/30€ e ter aquilo que realmente estava descrito no anúncio do quarto. Não tenho nada a reclamar da simpatia mas das condições sim.
Stayed 3 nights in Mar 2023

8/10 Good

Nevenka

Stayed 5 nights in Mar 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Sijainti syrjässä, suihkut toimi huonosti, epäsiistiä huoneessa.
Stayed 7 nights in Dec 2022