El Refugio de Santa Cruz

You'll be asked to pay these charges at the property:

• You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet fee: CLP 15000 per pet, per stay
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CLP 25000.0 per day
• Laundry fee: CLP 20000 per stay
• Spa fee: CLP 35000 per day
• Hot tub fee: CLP 30000 per night
• Firewood fee: CLP 5000 per day
• Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: 11:00 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a private host, not a professional engaged in trade or business.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

• The seasonal pool is open from December 15 to April 05.
• Reservations need to be made in advance for massage services and spa treatments. Contact the bed & breakfast at the phone number listed on your booking confirmation.
• There are no elevators.
• No cribs or infant beds are available.