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Bancal Hotel & Spa

2.5 star property

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Terrace/patio
Junior Suite (Bancal Junior Suite) | Down comforters, in-room safe, desk, laptop workspace
Junior Suite (Bancal Junior Suite) | Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • Place, La Gomera Beaches
    ‪5 min drive‬
  • Place, Asuncion de San Sebastian de La Gomera Church
    ‪6 min drive‬
  • Place, La Gomera Archaeological Museum
    ‪6 min drive‬
  • Airport, La Gomera (GMZ)
    ‪63 min drive‬

Room options

View all photos for Double Room, Garden View (Bancal Garden)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

Down comforters, in-room safe, desk, laptop workspace

Triple Room, Garden View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

  • 657 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | Down comforters, in-room safe, desk, laptop workspace

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

San Sebastián de La Gomera

Bancal Hotel & Spa places you within 2 miles (3 km) of La Gomera Beaches and Playa Ávalo. This 276-room hotel welcomes guests with 5 outdoor pools, a full-service spa, and free in-room WiFi.

What's nearby

  • La Cueva Beach - 4 min drive - 1.4 miles
  • La Gomera Beaches - 5 min drive - 1.2 miles
  • Playa Ávalo - 5 min drive - 1.2 miles
  • Asuncion de San Sebastian de La Gomera Church - 6 min drive - 1.4 miles
  • La Gomera Archaeological Museum - 6 min drive - 1.4 miles

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Bar Colombino - ‬8 min drive
  • ‪Ambigú - ‬9 min drive
  • ‪Los Laureles - ‬9 min drive
  • ‪Poolbar - ‬9 min drive
  • ‪Rest. La Tasca - ‬8 min drive

About this property

Bancal Hotel & Spa

Guests of Bancal Hotel & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free parking and a free beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers. Other standard amenities include safes, phones, and desks.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Terrace/patio
Parador de La Gomera
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 214 reviews
$134 nightly
The price is $144
Apr 30 - May 1
Total with taxes and fees
Parador de La Gomera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at Bancal Hotel & Spa ?

Bancal Hotel & Spa offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Bancal Hotel & Spa ?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on Apr 30, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Bancal Hotel & Spa ?

This hotel is located in San Sebastián de La Gomera, close to San Sebastian de la Gomera Harbour, San Sebastian de La Gomera Beach, and La Gomera Beaches. You'll also find La Gomera Archaeological Museum and Insular Infanta Cristina Auditorium within a short drive.

Is there parking available at Bancal Hotel & Spa ?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Bancal Hotel & Spa ?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and mani/pedis.

Does Bancal Hotel & Spa include a casino on the premises?

No, Bancal Hotel & Spa doesn't have a casino.

Is there an indoor pool at Bancal Hotel & Spa ?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at Bancal Hotel & Spa ?

This waterfront hotel offers plenty of amenities for couples including 5 outdoor pools, a swim-up bar, and a full-service spa.

Does Bancal Hotel & Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Bancal Hotel & Spa have a restaurant with a breakfast menu?

No, Bancal Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Bancal Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Bancal Hotel & Spa .

Does Bancal Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Bancal Hotel & Spa ?

The closest major airport to Bancal Hotel & Spa is La Gomera (GMZ), which is 24.2 mi away (57 minutes by car).

Are there rooms with balconies at Bancal Hotel & Spa ?

Yes, some guestrooms at Bancal Hotel & Spa offer a terrace and may feature garden views.

Does Bancal Hotel & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Bancal Hotel & Spa .

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
Stayed 2 nights in Dec 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Isabella Stefanutti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel in a great setting
Stayed 3 nights in Nov 2025

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Stayed 2 nights in Nov 2025

8/10 Good

June

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sergio, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

6/10 Okay

gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Traveled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but a couple of issues

We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vakkert. Rent. Behagelig seng. Rolig air condition.
Deilig og varmt basseng
Utrolig utsikt til Teide
Spennende arkitektur
Stayed 1 night in Dec 2025

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, amenities
Nydelig plass!
Stayed 1 night in Dec 2025

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, amenities
It felt more like five than four stars. One of the best hotels we’ve experienced. Fantastic food, beautiful surroundings and friendly professional staff. Beautiful spa, and nice gym albeit a bit small. We will be back soon.. and for mote than five days next time. Thanks
Stayed 5 nights in Dec 2025

10/10 Excellent

James, Stuttgart

Stayed 1 night in Dec 2025