San Salvador Island Vacation Packages

The first time I showered there was no hot water. The toilet was very slow and noisy. The sink in the bathroom drained very slow . It looked like many of the buildings needed work on the roofs and outside . We were also very disappointed that we had to eat every meal at the buffet. They advertise four restaurants but none were available to us. The buffet was great either and no decaf coffee provided for those of us who can't have caffein .

Staff was absolutely amazing. Special shout out to Sandra in housekeeping and Magnolia at front desk.

All a good experience except one. Ocean view was brilliant, room was brilliant, staff and amenities were brilliant, overall a wonderful great vacation and yes I would go again. Only one mediocre experience was the food menu never changed but food variety was just not there. It's wonderful if you like to eat the same food, however I suggest you take snacks from home to help you along. All the water was filtered and drinkable, I survived with no problem, so I can attest to that. The room was about as best you can get and I truly wish I could go there many times throughout the year. There were absolutely no sales people there bugging you to purchase timeshares or Villa's. The "International Airport," although small is very efficient. But a word of advice, please check what are considered restricted items in the Bahamas. I took a small pocket drone to take pictures, only to find out that I had two choices to make once landed. Choice 1 was to leave 50% of the value of the drone with Immigration and retrieve it on my return back, or to leave the drone with them and again collect the drone on the journey back. I chose to pay half the value, so please remember to also take receipts on their value. (I ended up not using the drone at all.) The hotel let competitors guests onto the premises to use the facilities, which is not a bad thing at all. However their competitors would only allow you on their premises if you paid an additional "Day or Night Fee." I'm satisfied 100%.

The staff is not properly trained to welcome tourist. There were a few with good attitude and very friendly, but I would say 90% of the staff were unfriendly.

Great hotel! However they need more staff specially in the Cafe & Library for breakfast.