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Hotel Mercy

2.0 star property
Hotel with free breakfast, a quick walk to Lake Atitlán

Choose dates to view prices

Photo gallery for Hotel Mercy

Enjoy breathtaking views of the surrounding mountains and water from this room's large window.
Guests can enjoy stunning views of the lake from this expansive deck.
Guests can park under the covered area adjacent to the building with a mountain view.
Experience the hotel's inviting atmosphere from the comfort of your balcony or relax in the covered outdoor area.
Relax in a serene outdoor space with a balcony, columns, and comfortable seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
7ma calle 07017, San juan la laguna, solola, San Juan La Laguna, Solola, 07017
  • Calle del Café
    ‪2 min walk‬
  • Lake Atitlán
    ‪3 min walk‬
  • Church of Saint Peter
    ‪3 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬

Room options

View all photos for Comfort Single Room

Relax in a stylish room with a large bed, brick accent wall, and balcony access.

Comfort Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Deluxe Single Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Deluxe Single Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Enjoy breathtaking views of the surrounding mountains and water from this room's large window.

Double Room

  • 226 sq ft
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Family Double Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Deluxe Single Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Enjoy a restful stay in this serene room with a large bed, mountain views, and a cozy reading nook.

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Two beds with matching headboards and a large window offering a view of the outdoors.

Family Double Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Comfort Double Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Comfort Single Room

  • 301 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, down comforters, laptop workspace, free WiFi

Deluxe Single Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Juan La Laguna

Hotel Mercy places you within a 5-minute walk of popular attractions such as Lake Atitlán and Calle del Café. This 7-room hotel welcomes guests with conveniences like free breakfast and free in-room WiFi.

What's nearby

  • Calle del Café - 2 min walk - 0.1 miles
  • La Calle de los Sombreros - 3 min walk - 0.2 miles
  • Lake Atitlán - 3 min walk - 0.2 miles
  • Calle de las Artes - 3 min walk - 0.2 miles
  • Church of Saint Peter - 3 min drive - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 120 min drive

Restaurants

  • ‪Coffee San Juan - ‬7 min walk
  • ‪Circles - ‬12 min drive
  • ‪The Alegre Pub - ‬4 min drive
  • ‪Sublime - ‬4 min drive
  • ‪Moonfish Express - ‬12 min drive

About this property

Hotel Mercy

Hotel with free breakfast, a quick walk to Lake Atitlán
Guests of Hotel Mercy have access to free WiFi in public areas. If you decide to drive, there's free offsite parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect to find free WiFi. Beds sport down comforters. Furnished balconies or patios and wardrobes or closets are also standard.

Languages

English, Spanish

Similar properties

Enjoy a serene lake view from the comfort of this room, featuring a bed with a patterned bedspread and a neatly folded towel.

Hotel Casa Ki'iil San Juan La Laguna

  • On private beach
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 21 reviews
Hotel Casa Ki'iil San Juan La Laguna

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • Limited-hour front desk

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Mercy Hotel
Hotel Mercy San Juan La Laguna
Hotel Mercy Hotel San Juan La Laguna

Frequently asked questions

What is there to do around Hotel Mercy?

This hotel is located in San Juan La Laguna, just steps from Lake Atitlán and CHIYA Art Gallery, and within a short walk of La Calle de los Sombreros. You'll also find Calle del Café and Calle de las Artes less than a mile away.

How much does it cost to stay at Hotel Mercy?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercy on Aug 18, 2025 start from $36.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Mercy?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Mercy feature a casino at the property?

No, Hotel Mercy doesn't have a casino.

Is there an indoor pool at Hotel Mercy?

No, there is no indoor pool at this hotel.

Is Hotel Mercy good for couples?

Couples staying at this hotel will value amenities like a down comforter, lake views in some guestrooms, as well as free breakfast.

Are there hot tubs at Hotel Mercy?

No, this hotel doesn't have a spa tub.

Does Hotel Mercy have a restaurant with a breakfast menu?

Hotel Mercy offers free continental breakfast each morning though there is no restaurant.

Does Hotel Mercy allow pets to stay for free?

No, pets aren't allowed at Hotel Mercy.

Does Hotel Mercy have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Mercy?

The closest major airport to Hotel Mercy is Quetzaltenango (AAZ-Los Altos), which is about 18.9 mi away. Another top airport is Retalhuleu (RER), which is around 29.8 mi away.

Are there rooms with balconies at Hotel Mercy?

Yes, every guestroom at Hotel Mercy comes with a furnished balcony with some featuring lake or garden views.

Hotel Mercy Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito Hotel, amable atención.
Stayed 1 night in Apr 2025

2/10 Terrible

Fizza

Disliked: Cleanliness, staff & service, property conditions & facilities
The wifi doesnt work, no one speaks englisb

6/10 Okay

Mariluz

Traveled with family
Liked: Amenities
Esta cerca a la Laguna.
Stayed 2 nights in Apr 2025

10/10 Excellent

freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful, rooms are clean and comfy
Stayed 3 nights in Apr 2025

8/10 Good

Crystian

Liked: Cleanliness, staff & service
No TV in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Viktor

Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jorelli

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Haralambos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run hotel

This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax! It would be nice to have a few hooks in the room to hang towels, coats etc.
Stayed 3 nights in Feb 2025

10/10 Excellent

Caroline

Stayed 2 nights in Feb 2025

8/10 Good

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bello y está a unos minutos del centro. Sin duda volvería a hospedarme aquí
Stayed 2 nights in May 2025

8/10 Good

elisabeth

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Nous bien aimé notre séjour à l'hôtel Mercy. La chambre était très grande et propre. Le seul point négatif, est que l'hôtel est encore en construction. Donc, il n'y a pas de service offert c'est encore un chantier de construction à l'extérieur.
Stayed 3 nights in Apr 2025

10/10 Excellent

Taty

Liked: Cleanliness, property conditions & facilities
Habitación sin aire acondicionado pero en relación calidad y precio está bien
Stayed 2 nights in Apr 2025

10/10 Excellent

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable, muy lindo, excelente para descansar y relajarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Erika B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción de hospedaje en San Juan

El hotel es sencillo, pero cómodo. Buena relación, calidad -precii
Stayed 1 night in Mar 2025