Hyatt House San Juan

3.5 star property
Hotel with free breakfast, a quick walk to Pan American Pier

Choose dates to view prices

Photo gallery for Hyatt House San Juan

Outdoor pool
Exterior
Suite, 1 Bedroom, Bay View (San Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Room, 2 Queen Beds, Bay View (Den, No Sofabed) | View from room
Terrace/patio

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Distrito T-Mobile
    ‪5 min walk‬
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

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Room options

Studio Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite King

9.2 out of 10
Wonderful
(23 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite

8.6 out of 10
Excellent
(15 reviews)
  • 477 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View (San Juan)

9.6 out of 10
Exceptional
(8 reviews)
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Bay View (San Juan)

8.6 out of 10
Excellent
(4 reviews)
  • 477 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Guestroom King View

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Den, No Sofabed)

9.2 out of 10
Wonderful
(18 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bay View (San Juan)

9.0 out of 10
Wonderful
(16 reviews)
  • 320 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Santurce, Hyatt House San Juan is within a 10-minute walk of popular sights such as Distrito T-Mobile and Pan American Pier. This 3.5-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 9 min walk - 0.5 miles
  • Condado Beach - 15 min walk - 0.8 miles
  • Escambron Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, a quick walk to Pan American Pier
Guests staying at Hyatt House San Juan enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 18.00 per night, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, an arcade/game room, and a terrace.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free beach shuttle
  • Onsite parking available only on request
  • Self parking on site (USD 18 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-6 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt House San Juan?

Hyatt House San Juan offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see close to Hyatt House San Juan?

This hotel is situated in Santurce, just steps from Sheraton Casino, and within a 10-minute walk of Pan American Pier and Distrito T-Mobile. You'll also find Condado Beach and Port of San Juan within a short drive.

Is there parking available at Hyatt House San Juan?

Yes, parking is offered for USD 18.00 per night.

Does Hyatt House San Juan feature a casino?

No, Hyatt House San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt House San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hyatt House San Juan?

Couples will appreciate amenities at this hotel, including Egyptian cotton sheets and free Internet access in each guestroom with some featuring bay views.

Are there hot tubs at Hyatt House San Juan?

No, this hotel doesn't have a spa tub.

Does Hyatt House San Juan have a restaurant that serves breakfast?

Yes, Hyatt House San Juan serves free buffet breakfast at H Bar each morning.

Will Hyatt House San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt House San Juan for a fee of USD 100 per pet, per stay.

Does Hyatt House San Juan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hyatt House San Juan?

The closest major airport to Hyatt House San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.6 mi away (11 minutes by car).

Are there rooms with balconies at Hyatt House San Juan?

No, at Hyatt House San Juan, there aren't any guestrooms that list a balcony.

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1035 reviews
Rating 8 - Good. 189 out of 1035 reviews
Rating 6 - Okay. 71 out of 1035 reviews
Rating 4 - Poor. 29 out of 1035 reviews
Rating 2 - Terrible. 38 out of 1035 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Baldemar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located within walking distance of many attractions. Hotel offers free shuttle service to beach and old San Juan. Free daily Breakfast is a big money saver when traveling with large family. Most uber rides are less than $5 each way. Will definelty return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. They were able to store our luggage for us. We could do an excursion until our room became available at 4 PM.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaffar, East Elmhurst

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Marcela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service is awesome. I had an excellent experience with my family.
Stayed 1 night in Apr 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 9 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Have to pay for parking, my room was not clean enough for the price. Sticky tables, soap residue in the shower tiles
Stayed 1 night in Apr 2025

10/10 Excellent

Armando L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time there and is awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Stayed 1 night in Apr 2025

8/10 Good

Mark E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivan

Liked: Staff & service
Excelent
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel! Staff was very nice. Loved that they offered complimentary shuttle service to Escambron beach & Old San Juan. Longhorn & Olive Garden are within walking distance.
Stayed 3 nights in Apr 2025

8/10 Good

Deborah, Andover

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was great for my granddaughters and me. The only thing that WASN"T great was the check-in! Room was supposed to be ready for a 4PM check-in, but had to wait until 6:40PM! Clerk kept telling me 10 minutes more, 15 minutes more, etc. After being up since 2:30AM, I was NOT happy!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nelcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, the staff were amazing and the facilities were clean. This is my good to long weekend hotel in San Juan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025

4/10 Poor

Shadee

Traveled with family and small children
Disliked: Cleanliness, amenities
El desayuno bueno, pero el olor del cuarto a humedad esta fuerte.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We arrived an hour after check-in time but was told by staff that housekeeping had backed up with rooms to clean. We were told it would take 40 minutes but it turned into an hour wait. Luckily there was a bar and pool table in the lobby that occupied us and our kids. The front desk staff and manager were very helpful and accommodating. After the housekeeping issue, it was all good from there. My kids loved the room we stayed in. Wish we stayed more days in there so we could have used the kitchen. The pool area was small but wasn't crowded. The hotel provided a shuttle that drove to Escambron Beach, Old San Juan and Distrito T-Mobile area. That was a plus so we didn't have to take the car out since there was an $18 parking fee. Would recommend and stay here again for the next time we come back to PR.
Stayed 2 nights in Apr 2025

2/10 Terrible

Timothy

Stayed 7 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 2 nights in Apr 2025

6/10 Okay

ANDY

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo, Coamo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Priscilla M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast every morning was great.
Stayed 7 nights in Apr 2025