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Ciqala Suites Hotel

4.0 star property
VIP Access

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Photo gallery for Ciqala Suites Hotel

A rooftop terrace with a pool, seating area, and city views at dusk.
Couples dining
Rooftop bar, ocean views, open daily
Front of property
A rooftop terrace with a view of the city at night, featuring a lounge area with a sofa, chairs, and tables.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(11 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a sofa, and two windows with blinds.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

San Juan

Located in Santurce, Ciqala Suites Hotel is a leisurely stroll from popular sights such as Puerto Rico Convention Center and Pan American Pier. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sheraton Casino - 10 min walk - 0.6 miles
  • Distrito T-Mobile - 13 min walk - 0.7 miles
  • Puerto Rico Convention Center - 13 min walk - 0.7 miles
  • Condado Beach - 3 min drive - 1.0 mile
  • Casino del Mar at La Concha Resort - 3 min drive - 1.3 miles

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Jamón Jamón - ‬7 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • ‪Gustos Coffee Co. - ‬9 min walk
  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. This hotel also has a terrace.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include microwaves, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

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Jul 9 - Jul 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 35 for adults and USD 35 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at Ciqala Suites Hotel?

Ciqala Suites Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ciqala Suites Hotel?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Jul 8, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ciqala Suites Hotel?

This hotel is situated in Santurce within a short 18-minute walk of Condado Beach and also 9 minutes on foot from Sheraton Casino. You'll also find Casino del Mar at La Concha Resort and Port of San Juan within a short drive.

Will I be able to park at Ciqala Suites Hotel?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Ciqala Suites Hotel have a casino?

No, Ciqala Suites Hotel doesn't have a casino.

Is there an indoor pool at Ciqala Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Ciqala Suites Hotel?

There are many amenities for couples at this hotel, including an ocean-view restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at Ciqala Suites Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Ciqala Suites Hotel feature a restaurant that includes a breakfast menu?

Yes, Ciqala Suites Hotel serves a cooked-to-order breakfast for a surcharge each morning at Our SP Floor Lounge.

Does Ciqala Suites Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ciqala Suites Hotel for a fee of USD 50 per pet, per stay.

Are there connecting rooms at Ciqala Suites Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Ciqala Suites Hotel?

The closest major airport to Ciqala Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 6.3 mi away (21 minutes by car).

Can I book a room with a balcony at Ciqala Suites Hotel?

No, there aren't any guestrooms at Ciqala Suites Hotel that offer a balcony.

Ciqala Suites Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 524 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was exceptional! The room had a kitchen with everything needed. The staff was flexible, respectful and friendly. The noise at late night and early morning was a little disruptive.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and convenient breakfast served directly to the room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Staff friendly and customer service great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, wonderful breskfast
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Royce

Liked: Cleanliness, amenities, property conditions & facilities
room very nice and clean, staff good, breakfast in bed!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff very friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Staff were friendly, helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from rooftop restaurant, great service and very friendly staff
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

LaKwanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small pool area. There were shopping nearby and restaurants as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Excellent views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only can say that when I go back to PR we defenally going back and stay at ciqala. We love it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Very nice team, room clean and convenient
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Thomas Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent property but we did not like the location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, property conditions & facilities
The location is great. Breakfast is just fine but repetitive. Staff is friendly. Swimmable beaches and restaurants on walkable distances.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff. Clean rooms. Breakfast service in the morning was great!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

FERNANDO

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, exelent front desk atention
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, employees and also the suite. I'll be back soon
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities
The location is good, close enough to the convention center, restaurants and public transport. The rooms were well maintained, clean and had amazing natural lighting through large w indiws. The beds
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Room was excellent . Very clean and spacious bathroom . Complimentary breakfast was nice touch . Staff were great . Especially Soliel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness
All was well. Great place
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jainath

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Rooms are attended daily. Location is prime to everything in San Juan. Food is better than average!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Vanessa Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautify place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

carmen

Liked: Cleanliness, amenities
Excellent. The room was very clean and very spacious.The staff were attentive and the breakfast was superb. I will recommend.
Stayed 1 night in Feb 2026