See all properties

Hotel Basan Plaza

3.0 star property
Hotel connected to a shopping center in San Juan de Pasto with free breakfast

Choose dates to view prices

Photo gallery for Hotel Basan Plaza

Two single beds with matching headboards and footboards, each with a throw blanket, are positioned in this urban hotel room.
Stunning hallway with framed artworks and polished floors.
Enjoy meals in a stylish dining area with tables, chairs, and a large window offering views of the surrounding greenery.
Stylish living area with a staircase, desk, and plush sofa.
Relax in this stylish living room with a large sofa, glass coffee table, and vibrant artwork.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Plaza del Carnaval
    ‪19 min walk‬
  • Plaza de Narino
    ‪3 min drive‬
  • Unicentro Pasto
    ‪5 min drive‬
  • Pasto (PSO-Antonio Narino)
    ‪33 min drive‬

Room options

View all photos for Family Quadruple Room

Two single beds with matching headboards and footboards, each with a throw blanket, are positioned in this urban hotel room.

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Family Room

Three single beds with brown headboards and white pillows, set against a backdrop of white walls and a wooden floor.

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Double Room

Relax in a stylish room with a large bed, framed artwork, and a small table.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Two single beds with matching bedding, a wardrobe, and a table with chair.

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Two single beds with matching headboards and light-colored bedding, set against a large window with an outside view.

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

San Juan de Pasto

Located within a mile (2 km) of Plaza del Carnaval, Hotel Basan Plaza is within 2 miles (3 km) of Estadio Departamental Libertad. This 13-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Located centrally in San Juan de Pasto, it's connected to a shopping center and also close to Plaza de Narino and Iglesia La Catedral.

What's nearby

  • Plaza del Carnaval - 19 min walk - 1.0 mile
  • Estadio Departamental Libertad - 2 min drive - 1.4 miles
  • Plaza de Narino - 3 min drive - 1.4 miles
  • San Felipe Church - 4 min drive - 1.7 miles
  • Unicentro Pasto - 5 min drive - 2.8 miles

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive

Restaurants

  • ‪Mr Pollo Idema - ‬13 min walk
  • ‪Los Asados De Segundo - ‬10 min walk
  • ‪Pizzeria Idema - ‬11 min walk
  • ‪Mister Pollo - ‬3 min drive
  • ‪Blanca Sofia - ‬11 min walk

About this property

Hotel Basan Plaza

Hotel connected to a shopping center in San Juan de Pasto with free breakfast
Guests of Hotel Basan Plaza enjoy access to free WiFi in public areas, conference space, and a business center. There's free parking, and an airport shuttle (available 24 hours) for COP 50000 per vehicle one-way. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a refrigerator in a common area, and a free grocery shopping service.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Relax with a hydromassage shower. Free local calls, desks, and wardrobes or closets are also available.

Languages

English, Spanish

Similar properties

Hotel features a modern architectural style with a flat roof and a prominent balcony on the second floor.

Hotel Plaza Carnaval

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
9.6 out of 10, Exceptional, 81 reviews
Hotel Plaza Carnaval

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of COP 9,000
  • Snack bar/deli

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Frequently asked questions

Is free cancellation available at Hotel Basan Plaza?

Hotel Basan Plaza offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near Hotel Basan Plaza?

This hotel is located in San Juan de Pasto within a short 18-minute walk of Plaza del Carnaval. You'll also find Plaza de Narino and Unicentro Pasto within a short drive.

Will I be able to park at Hotel Basan Plaza?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Hotel Basan Plaza feature a casino?

No, Hotel Basan Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Basan Plaza?

No, there is no indoor pool at this hotel.

Is Hotel Basan Plaza good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and a smart TV as well as a restaurant.

Are there hot tubs at Hotel Basan Plaza?

No, this hotel doesn't have a spa tub.

Does Hotel Basan Plaza have a restaurant that serves breakfast?

Yes, Hotel Basan Plaza serves free breakfast (local cuisine) each morning from its restaurant.

Will Hotel Basan Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Basan Plaza.

Does Hotel Basan Plaza have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Basan Plaza?

The closest major airport to Hotel Basan Plaza is Pasto (PSO-Antonio Narino), which is 18.2 mi away (57 minutes by car).

Are there rooms with balconies at Hotel Basan Plaza?

No, there aren't any guestrooms with balconies at Hotel Basan Plaza.

Does Hotel Basan Plaza offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Basan Plaza.

Hotel Basan Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Francisco, Sangolqui

Traveled with family
Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

gerardo g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022

8/10 Good

Luis

Stayed 1 night in Mar 2022

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hermoso comodo y el servicio excelente
Stayed 4 nights in Dec 2021

10/10 Excellent

Joannis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Stayed 1 night in Dec 2021

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATENCION AL CLIENTE

El Hotel bastante cómodo, la atención del personal muy gentil
Stayed 1 night in Dec 2021

10/10 Excellent

Jenifer

Stayed 1 night in Dec 2021

10/10 Excellent

Andres J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Hotel Basan Plaza

La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Stayed 2 nights in Dec 2021

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Exelente gracias espero poder volver en otra ocasión.
Stayed 1 night in Nov 2021

10/10 Excellent

Liliana

Stayed 1 night in Sep 2021

10/10 Excellent

Sol M

Stayed 1 night in Sep 2021

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadia

Buen Hoyel sin contratiempos
Stayed 2 nights in Feb 2021

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

ISABEL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
Stayed 1 night in Nov 2020

10/10 Excellent

Danom Int Corp

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020