Best Western Capistrano Inn

2.5 star property
Hotel with free breakfast, a quick walk to Mission San Juan Capistrano

Choose dates to view prices

Photo gallery for Best Western Capistrano Inn

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪8 min walk‬
  • The Coach House
    ‪2 min drive‬
  • Doheny State Beach
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Juan Capistrano

Mission San Juan Capistrano is a short stroll from Best Western Capistrano Inn, and other popular attractions like The Coach House are within a few miles (5 km). This hotel has 108 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mission San Juan Capistrano - 8 min walk - 0.5 miles
  • Los Rios Historic District - 2 min drive - 1.7 miles
  • The Coach House - 2 min drive - 2.1 miles
  • Doheny State Beach - 4 min drive - 3.7 miles
  • Dana Point Harbor - 7 min drive - 4.7 miles

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
At Best Western Capistrano Inn, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Frequently asked questions

What is there to do within easy reach of Best Western Capistrano Inn?

This hotel is located in San Juan Capistrano within a short 10-minute walk of Mission San Juan Capistrano. You'll also find Dana Point Harbor and Doheny State Beach within a short drive.

How much does it cost to stay at Best Western Capistrano Inn?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Best Western Capistrano Inn on Jun 8, 2025 start from $131.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Capistrano Inn?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Best Western Capistrano Inn include a casino at the property?

No, Best Western Capistrano Inn doesn't have a casino.

Is there an indoor pool at Best Western Capistrano Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What amenities will couples enjoy at Best Western Capistrano Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include valley views and free Internet access.

Are there hot tubs at Best Western Capistrano Inn?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Capistrano Inn feature a restaurant that includes a breakfast menu?

Yes, Best Western Capistrano Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Capistrano Inn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Capistrano Inn for a fee of USD 30 per pet, per night.

Does Best Western Capistrano Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Capistrano Inn?

The closest major airport to Best Western Capistrano Inn is John Wayne Airport (SNA), which is 22.2 mi away (28 minutes by car).

Are there rooms with balconies at Best Western Capistrano Inn?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy valley views.

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca, Bakersfield

Stayed 1 night in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good place to stay on the cheap. Definitely dated and random piles of trash and building debris in the parking lot.
Stayed 4 nights in Feb 2025

8/10 Good

Abraham

Stayed 1 night in Feb 2025

4/10 Poor

Rosalinda

Disliked: Cleanliness, property conditions & facilities
Room was small toilet was pluged
Stayed 1 night in Feb 2025

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Debra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of a remodel. The room was old and outdated.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Expensive, average room, room upkeep & housekeeping could improve but nice staff and good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine, Tustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown SJC, clean room, great front desk staff, surprisingly not too noisy despite being right next to the freeway. Water bottle filling station in lobby which I love. Starbucks very close-walkable.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Property has improved greatly
Stayed 1 night in Feb 2025

8/10 Good

Bill

Stayed 1 night in Feb 2025

6/10 Okay

Beverly

Liked: Cleanliness, room comfort

sjc

The hotel looks like it's in the beginning stages of some much-needed facelift. Good basic place for commuting. Check-in was a bit chaotic.
Stayed 1 night in Feb 2025

8/10 Good

Christianne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need a more defined ENTRANCE from the street!

It was very difficult to find the actual entrance and there is no large lighted signage to help either. Just an immediate right turn into what looks like a small vacant fenced building lot. Other than this, everything else was fine.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xinan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

EARL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Manon G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reason For 3 Star Review...

This best western was satisfactory. The room and property were clean, however, I just have a couple of comments. The pool area isn't very inviting and there is no hot tub. The room was excellent and looked nice, but the carpet had an odor of mold likely due to it being older and shampooed beyond it's life. Carpet definitely needs to be replaced -looks fine, but smells. If the carpet was new and the pool was more inviting with a hot tub, I would have given this 5 stars. Based on the above, I give it 3. Front desk Manager was great, everything else fine. If you are choosing this for a quick stay it more than serves that purpose, but not if you are looking for a more luxurious, resort hotel type situation. Hope this helps!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Only one thing- the ent
Stayed 1 night in Jan 2025

8/10 Good

Gabriella

Traveled with family
Great service Front desk was very helpful and breakfast brunch was great
Stayed 6 nights in Dec 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend.

Nice little place in San Juan, I enjoyed the breakfast with some healthy options and the free parking. Bed was comfy. Bathroom was clean and liked the soap and shampoo.
Stayed 1 night in Jan 2025