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Urban Green Hotel & Suites

4.0 star property
VIP Access

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Photo gallery for Urban Green Hotel & Suites

Reception
Front of property
Minibar, in-room safe, laptop workspace, soundproofing
42-inch flat-screen TV with cable channels, TV
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San José

Located in Carmen, Urban Green Hotel & Suites is next to Plaza de la Cultura and Pre-Colombian Gold Museum. This 100-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Morazan Park - 2 min walk - 0.1 miles
  • National Theater - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • Casa Amarilla - 6 min walk - 0.4 miles
  • Mercado Central - 7 min walk - 0.4 miles

Getting around

  • San Jose Procuradiria Museum Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites offers a gym, a steam room, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a banquet hall, a vending machine, and a communal living room.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes.
Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

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Santo Tomas Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is free cancellation available at Urban Green Hotel & Suites?

Urban Green Hotel & Suites provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Urban Green Hotel & Suites?

This hotel is situated in Carmen, just steps from Morazan Park and Plaza de la Cultura, and within a short walk of National Theater. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Will I be able to park at Urban Green Hotel & Suites?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Urban Green Hotel & Suites?

Spa services at the hotel include deep-tissue massages, hot stone massages, and couples treatments.

Does Urban Green Hotel & Suites have a casino?

No, Urban Green Hotel & Suites doesn't have a casino.

Is there an indoor pool at Urban Green Hotel & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Urban Green Hotel & Suites?

Couples staying at this hotel will appreciate amenities like in-room massages and a minibar as well as a couples treatment rooms.

Does Urban Green Hotel & Suites have a hot tub?

No, but this hotel does have a steam room.

Does Urban Green Hotel & Suites have a restaurant that serves breakfast?

Urban Green Hotel & Suites offers free full breakfasts each morning though there is no restaurant.

Does Urban Green Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Urban Green Hotel & Suites?

The closest major airport to Urban Green Hotel & Suites is San José (SYQ-Tobías Bolaños Intl.), which is 5.1 mi away (19 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 11.2 mi away (27-minute drive).

Can I book a room with a balcony at Urban Green Hotel & Suites?

Yes, some guestrooms at Urban Green Hotel & Suites offer a deck/patio.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 258 out of 520 reviews
Rating 8 - Good. 144 out of 520 reviews
Rating 6 - Okay. 65 out of 520 reviews
Rating 4 - Poor. 24 out of 520 reviews
Rating 2 - Terrible. 29 out of 520 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fabián

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation.
Stayed 1 night in Oct 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing front desk and breakfast Staff. So professional and welcoming. Everything was spotless! The entire Hotel was extremely clean - Spotless!! Breakfast was fabulous and cooked to order. Would absolutely recommend this hotel. Loved the simple tranquility. It is truly the calm oasis in the heart of the city they promise. Close to market, bus station, and restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect all the times
Stayed 2 nights in Oct 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities
O
Stayed 1 night in Nov 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Stayed 3 nights in Nov 2025

10/10 Excellent

Bjorn

Business traveler
Liked: Cleanliness, staff & service
Nice ftont desk staff. Room had a/c on when I checked in. Room was clean and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness
Everything goes perfect all the times
Stayed 2 nights in Nov 2025

8/10 Good

Yanghee

Traveled with group
Liked: Cleanliness, staff & service, amenities
We drove ourselves to the hotel and at first we weren't sure about parking but as we approached the what appeared to be the hotel parking, the garage door automatically opened for us. Parking is very tight but free in downtown San Jose. Downtown is very walkable from the hotel with lots of restaurant options and sights. Breakfast was "buffet style" but served...nothing to rave about. Sauna and gym were not working during out visit.
Stayed 1 night in Nov 2025

6/10 Okay

Valeria

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room didn’t have hot water and the si k was broken, reception never answered the phone calls
Stayed 1 night in Oct 2025

2/10 Terrible

Gianluca, paris

Business traveler
Disliked: Amenities
The hotel Is dirty the air condition very noise they had work in the week end in the night and early
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Stayed 2 nights in Oct 2025

10/10 Excellent

Antonios

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025

6/10 Okay

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bathroom does smell good
Stayed 4 nights in Oct 2025

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic about staying at Urban Green, from the delicious free breakfasts to the helpful staff. In the center of town, within walking distance to the museums, banks, restaurants and shops. I booked for five days and stayed fifteen, and will stay there next time I go to San Jose.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central every closed , staff is good
Stayed 4 nights in Sep 2025

8/10 Good

Joaquin, San Juan

Stayed 1 night in Sep 2025

10/10 Excellent

joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a todo
Stayed 1 night in Sep 2025

6/10 Okay

Miriam

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Property needs maintenance, breakfast was OK.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s situated in the old part of the city and area is a bit dirty.
Stayed 1 night in Sep 2025

8/10 Good

Scott, Princeton

Stayed 1 night in May 2025

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