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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Breakfast, lunch, dinner served; local cuisine
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪19 min walk‬
  • Place, Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

About the neighborhood

Santa Ana

Hilton Garden Inn Santa Ana San Jose places you next to City Place Santa Ana and within a mile (2 km) of other popular attractions like Business Center Forum 1. This 3.5-star hotel has 143 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santa Ana and also close to Multiplaza Mall Escazu.

What's nearby

  • Studio Cinemas - 1 min walk - 0.0 miles
  • City Place Santa Ana - 1 min walk - 0.1 miles
  • Hospital Clínica Bíblica - 17 min walk - 0.9 miles
  • Business Center Forum 1 - 19 min walk - 1.0 mile
  • Momentum Lindora Shopping Center - 3 min drive - 1.3 miles

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana
At Hilton Garden Inn Santa Ana San Jose, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 33 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Aloft San Jose Hotel, Costa Rica
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, 1,010 reviews
$93 nightly
The price is $105
Jan 9 - Jan 10, 2026
Total with taxes and fees
Aloft San Jose Hotel, Costa Rica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to December 20 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Jan 6, 2026 start from $106.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Santa Ana San Jose?

This hotel is located in Santa Ana, just steps from City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Momentum Lindora Shopping Center within a short drive.

Is there parking available at Hilton Garden Inn Santa Ana San Jose?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Santa Ana San Jose include a casino at the property?

No, Hilton Garden Inn Santa Ana San Jose doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM. Note though that pool facilities will be unavailable from December 15 2025 until December 20 2025 (subject to change).

What will couples enjoy most about a stay at Hilton Garden Inn Santa Ana San Jose?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Santa Ana San Jose?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Santa Ana San Jose serves a cooked-to-order breakfast for a surcharge each morning at Garden Grill & Bar.

Will Hilton Garden Inn Santa Ana San Jose allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Garden Inn Santa Ana San Jose for a fee of USD 50.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Santa Ana San Jose?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Santa Ana San Jose?

The closest major airport to Hilton Garden Inn Santa Ana San Jose is San José (SYQ-Tobías Bolaños Intl.), which is 9.1 mi away (22 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Santa Ana San Jose?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Santa Ana San Jose.

Does Hilton Garden Inn Santa Ana San Jose offer wedding services?

There are wedding services available at Hilton Garden Inn Santa Ana San Jose if that's in your vacation plans.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 921 reviews
Rating 8 - Good. 135 out of 921 reviews
Rating 6 - Okay. 59 out of 921 reviews
Rating 4 - Poor. 21 out of 921 reviews
Rating 2 - Terrible. 21 out of 921 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable with an attentive staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mario D

Liked: Amenities, property conditions & facilities
Nice staff, plenty of dining options nrarby, great outdoor pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service
The staff was very helpful and kind. The rooms were very clean with updated amenities. The beds were not the most comfortable. I ran into a few issues and Sebastian, and Yenderson went above and beyond to make it right. I walked away with only complaint which was the jacuzzi. It was lukewarm warm with lackluster water jets. They need to not advertise that they have one, especially if it is not in good working condition.
Stayed 5 nights in Sep 2025

4/10 Poor

jacqueline, Jacksonville

Liked: Property conditions & facilities
First thing, there is no sign in the vestibule stating you have to use the elevators to the 2nd floor to find the lobby. The staff did not day you have to scan your card to use the elevator. The option to post ahead for breakfast was not listed when booking. They do Not have a free airport shuttle, despite that being in the listing. There were strands of hair on my counter and in the bathroom. The bathroom sink drains slow. The good things about the hutel are the comfort of the bed and the many varieties of restaurants surrounding the location. I doubt I would stay here again because they don't suit my needs with their nickle and diming. $40 to the airport that is 11 mis away !?!
Room view of the pool
King-size bed
Bathroom shower and slow sink
Doorway view-counter
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a great experience only use was the bathroom door wasn’t closing I haf to ask for it to be fixed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The pool is amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Jusette

Stayed 1 night in Sep 2025

4/10 Poor

Athena

Stayed 1 night in Aug 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and safe
Stayed 3 nights in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Hugo Gutierrez, San Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Salome

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. It is so beautiful and the view from the pool was incredible. Staff are so kind and helpful. Rooms are clean and well maintained. Many shops, cafes, restaurants, bars, etc, just steps away from the hotel. It is still quiet and calm.Our room had a view of the city and we loved it. 10/10 would definitely stay here when visiting San Jose again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Wai ling Selina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious n clean room , sliding bathroom door is good , doesn’t make any noise. not enough hooks in bathroom,location is safe n modern , swimming pool is great n relaxing , nice hotel
Stayed 5 nights in Aug 2025

6/10 Okay

Man

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff removed customers belongings when cleaning up
Stayed 1 night in Aug 2025

10/10 Excellent

Julioandre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property was a great balance between value and quality. Location was a bit farther than expected due to heavy traffic around the area. Good dining options right by hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Destacar que el desayuno en el hotel es 10/10 recomendadisimo. Definitivamente volvería a hospedarme ahí. El personal súper atentos, la limpieza está impecable. Excepcional servicio de Bartender. Me fui más que satisfecha
Stayed 4 nights in Aug 2025

10/10 Excellent

Amiayah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Roxana Del Barco

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, parking was easy
Stayed 1 night in Aug 2025

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