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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Exterior
Breakfast, lunch, dinner served; local cuisine
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Place, Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪6 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Santa Ana

Hilton Garden Inn Santa Ana San Jose places you next to City Place Santa Ana and within a mile (2 km) of other popular attractions like Business Center Forum 1. This 3.5-star hotel has 143 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santa Ana and also close to Multiplaza Mall Escazu.

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 miles
  • Momentum Lindora Shopping Center - 3 min drive - 1.3 miles
  • Terrazas Lindora Shopping Center - 4 min drive - 1.8 miles
  • Multiplaza Mall Escazu - 6 min drive - 4.2 miles
  • National Stadium of Costa Rica - 12 min drive - 7.7 miles

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana
At Hilton Garden Inn Santa Ana San Jose, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 33 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Oct 14, 2025 start from $140.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Santa Ana San Jose?

This hotel is located in Santa Ana, just steps from City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Momentum Lindora Shopping Center within a short drive.

Is there parking available at Hilton Garden Inn Santa Ana San Jose?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Santa Ana San Jose include a casino at the property?

No, Hilton Garden Inn Santa Ana San Jose doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Santa Ana San Jose?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Santa Ana San Jose?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Santa Ana San Jose serves a cooked-to-order breakfast for a surcharge each morning at Garden Grill & Bar.

Will Hilton Garden Inn Santa Ana San Jose allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Garden Inn Santa Ana San Jose for a fee of USD 50.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Does Hilton Garden Inn Santa Ana San Jose have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Santa Ana San Jose?

The closest major airport to Hilton Garden Inn Santa Ana San Jose is San José (SYQ-Tobías Bolaños Intl.), which is 9.1 mi away (22 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Santa Ana San Jose?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Santa Ana San Jose.

Does Hilton Garden Inn Santa Ana San Jose offer wedding services?

There are wedding services available at Hilton Garden Inn Santa Ana San Jose if that's in your vacation plans.

Reviews

Hilton Garden Inn Santa Ana San Jose Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 836 reviews
Rating 8 - Good. 125 out of 836 reviews
Rating 6 - Okay. 54 out of 836 reviews
Rating 4 - Poor. 18 out of 836 reviews
Rating 2 - Terrible. 20 out of 836 reviews

Reviews

10/10 Excellent

Dennis

Stayed 4 nights in Jul 2025

10/10 Excellent

Keiron, Land O Lakes

Stayed 3 nights in Jun 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jun 2025

2/10 Terrible

Luis, Shelton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we got to the room, I opened the blinds and was immediately creeped out. The building right across from us was under construction, and workers on every floor were staring straight into our windows. We had zero privacy, so we had to keep the blinds shut the entire time. It felt like we were trapped in a prison cell. On top of that, I booked a room with a king-sized bed and was given two queens instead. When I asked the front desk, they claimed there were no king rooms availabl, yet the hotel’s own website still showed them open. It felt like my room was switched because I’m a man traveling with my husband, and they didn’t want us sleeping in the same bed. Whether that was the intention or not, that’s exactly how it came across. And to make matters worse, the TV didn’t offer any movies, and we couldn’t stream anything either. We usually like to unwind at night with a movie, but that wasn’t even an option. Between the lack of privacy, the uncomfortable setup, and zero entertainment, we felt stuck in a dark, windowless box. No comfort, no respect, no reason to ever come back.
Stayed 1 night in Jun 2025

10/10 Excellent

mariaun

Stayed 1 night in Jun 2025

8/10 Good

Denise

Property was clean and the food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Yessenia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nora Germine

Liked: Cleanliness, amenities, property conditions & facilities
How walkable it was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sinthia, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Luis Randy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Nora

Stayed 5 nights in Jun 2025

10/10 Excellent

SERGIO

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place

10/10 Excellent

SERGIO

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best Hotel ever !
Stayed 3 nights in Jun 2025

10/10 Excellent

Isabella

Stayed 1 night in Jun 2025

10/10 Excellent

richard

Very comfortable. Heated pool
Stayed 7 nights in Jun 2025

10/10 Excellent

Bedford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff Nice rooms Everything is new
Stayed 1 night in Jun 2025

10/10 Excellent

ERICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Riane, Bakersfield

Traveled with family
Liked: Amenities
Great location with various of food and shopping option.
Stayed 1 night in May 2025

10/10 Excellent

Forrest Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great the staff especially Sebastian who helped us navigate around and got us some great tours.
Stayed 3 nights in May 2025

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s perfect everything nice.
Stayed 6 nights in May 2025

8/10 Good

Sagun

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time!
Stayed 6 nights in May 2025

10/10 Excellent

Andrew, Denver

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. I would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Erin A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

pamela d

Stayed 3 nights in May 2025

8/10 Good

margaret

Stayed 1 night in May 2025

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