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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Front of property
Breakfast, lunch, dinner served; local cuisine
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
City Place, Santa Ana, Santa Ana
  • Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Multiplaza Mall Escazu
    ‪6 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

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Room options

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Santa Ana

Hilton Garden Inn Santa Ana San Jose places you next to City Place Santa Ana and within a mile (2 km) of other popular attractions like Business Center Forum 1. This 3.5-star hotel has 143 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santa Ana and also close to Multiplaza Mall Escazu.

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 miles
  • Momentum Lindora Shopping Center - 3 min drive - 1.3 miles
  • Terrazas Lindora Shopping Center - 4 min drive - 1.8 miles
  • Multiplaza Mall Escazu - 6 min drive - 4.2 miles
  • National Stadium of Costa Rica - 12 min drive - 7.7 miles

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana
At Hilton Garden Inn Santa Ana San Jose, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 33 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Jul 5, 2025 start from $114.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Santa Ana San Jose?

This hotel is located in Santa Ana, just steps from City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Momentum Lindora Shopping Center within a short drive.

Is parking available on site at Hilton Garden Inn Santa Ana San Jose?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Santa Ana San Jose include a casino at the property?

No, Hilton Garden Inn Santa Ana San Jose doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Garden Inn Santa Ana San Jose good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a swim-up bar, and a restaurant.

Does Hilton Garden Inn Santa Ana San Jose have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Santa Ana San Jose serves a cooked-to-order breakfast for a surcharge each morning at Garden Grill & Bar.

Will Hilton Garden Inn Santa Ana San Jose allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Garden Inn Santa Ana San Jose for a fee of USD 50.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Does Hilton Garden Inn Santa Ana San Jose have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Santa Ana San Jose?

The closest major airport to Hilton Garden Inn Santa Ana San Jose is San José (SYQ-Tobías Bolaños Intl.), which is 9.1 mi away (22 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Santa Ana San Jose?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Santa Ana San Jose.

Does Hilton Garden Inn Santa Ana San Jose offer wedding services?

There are wedding services available at Hilton Garden Inn Santa Ana San Jose if that's in your vacation plans.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 758 reviews
Rating 8 - Good. 117 out of 758 reviews
Rating 6 - Okay. 47 out of 758 reviews
Rating 4 - Poor. 15 out of 758 reviews
Rating 2 - Terrible. 19 out of 758 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

pamela d

Stayed 3 nights in May 2025

8/10 Good

Jason Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, except that I was not allowed to have a meeting in my room for a few minutes, unless I pay $20.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

SVCasal

Traveled with partner
Liked: Property conditions & facilities
We are happy and very pleased, very professional staff, always taking care of me when booking another night throughout EXPEDIA. Thank you guys - we hope to visit soon and will stay there.
Stayed 1 night in Mar 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Have close restaurants shopping, safe enviroment.
Stayed 2 nights in Mar 2025

8/10 Good

Sergio

Traveled with partner
Excellent amenities and great customer service as well. Just the food could be much better.
Stayed 1 night in Mar 2025

10/10 Excellent

vincent

Liked: Staff & service, property conditions & facilities
I liked it enough that I'm not gonna making my comments.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jusette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

SVCasal

Great hotel and professionalism from the crew!
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Uma

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the restaurant. Airport is only 20min if there’s no traffic. Room is very clean.
Stayed 1 night in Mar 2025

8/10 Good

Jegathesan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for short stay and shopping
Stayed 1 night in Mar 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant for a good price.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

No sleep on the 300 floor

Be sure to ask if there is a party going on when you check in, if so, get a room higher than the 300 floor and avoid the 320s. We had zero sleep until the party ended due to the music coming up from the halls under us.
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable

Stayed 1 night in Mar 2025

8/10 Good

Dannyele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location and property, especially if you're visiting Costa Rica on business.
Stayed 6 nights in Mar 2025

10/10 Excellent

Iryna

Stayed 3 nights in Feb 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Franko, Salford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Giselle

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The housekeeping service was awesome!! The frontdesk service was a mess. They don’t understand when you communicate with them and our rooms were not available at check in at 3 pm. Rooms were available two hours later or more. Breakfast price in website is not accurate according to expedia breakfast was $15 dollars per person and according to the hotel is $25 per person. The restaurants around the are closed at 9 pm so left you with no choices around the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food & Drink options all in the same place. Definitely would come back! Very nice people
Stayed 4 nights in Feb 2025

4/10 Poor

Katie

Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great locations and restaurants around the area.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Stayed 1 night in Mar 2025

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