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Hotel Exelsior

3.0 star property
Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Exelsior

Enjoy dining in this stylish restaurant with tables, chairs, and a counter featuring a menu display.
Situated in an urban setting, this building features a striking façade with alternating horizontal stripes.
Four single beds with wooden headboards and beige bedspreads line the room, accompanied by a small dining table and chairs.
Enjoy a refreshing shower in this bathroom featuring a glass enclosure and a convenient towel rack.
Welcome to our hotel, where guests can check in at the reception desk and access the bathroom facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
  • Colon Park
    ‪5 min walk‬
  • Ventura Plaza Commercial Center
    ‪8 min walk‬
  • General Santander Stadium
    ‪11 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪6 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi, bed sheets

Superior Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

View all photos for Junior Room

Junior Room | 1 bedroom, free WiFi, bed sheets

Junior Room

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

View all photos for Quadruple Room Standard with Street View

1 bedroom, free WiFi, bed sheets

Quadruple Room Standard with Street View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Quadruple Suite Superior with Street View

1 bedroom, free WiFi, bed sheets

Quadruple Suite Superior with Street View

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room Standard

1 bedroom, free WiFi, bed sheets

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Street View

1 bedroom, free WiFi, bed sheets

Suite with Street View

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Triple Room Standard with Street View

1 bedroom, free WiFi, bed sheets

Triple Room Standard with Street View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

San José de Cúcuta

Hotel Exelsior places you within a 5-minute walk of San Jose Cathedral and Colon Park. This 3-star hotel has 25 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cucuta Museum of Culture - 5 min walk - 0.3 miles
  • Colon Park - 5 min walk - 0.3 miles
  • Gobernación Norte de Santander - 6 min walk - 0.4 miles
  • Ventura Plaza Commercial Center - 8 min walk - 0.5 miles
  • General Santander Stadium - 11 min walk - 0.6 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk
Guests staying at Hotel Exelsior enjoy free WiFi in public areas and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
30-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls and free toiletries are other standard amenities.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Is free cancellation available at Hotel Exelsior?

Hotel Exelsior provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do near Hotel Exelsior?

Located steps from San Jose Cathedral, this hotel is in San José de Cúcuta, and within a 10-minute walk of Ventura Plaza Commercial Center and General Santander Stadium. You'll also find Colon Park and Cucuta Museum of Culture less than a mile away.

Is there parking available at Hotel Exelsior?

Yes, self parking is offered for free at the hotel.

Does Hotel Exelsior have a casino at the property?

No, Hotel Exelsior doesn't have a casino.

Is there an indoor pool at Hotel Exelsior?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Exelsior?

Couples will appreciate amenities like a restaurant, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel Exelsior?

No, there isn't a spa tub at this hotel.

Does Hotel Exelsior have a restaurant that serves breakfast?

Yes, Hotel Exelsior serves free full breakfasts at Ramsis each morning.

Does Hotel Exelsior allow pets to stay for free?

Yes, pets stay free at Hotel Exelsior.

Does Hotel Exelsior have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Exelsior?

The closest major airport to Hotel Exelsior is Cucuta (CUC-Camilo Daza Intl.), which is 3.3 mi away (15 minutes by car).

Are there rooms with balconies at Hotel Exelsior?

No, there aren't any guestrooms with balconies at Hotel Exelsior.

Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 142 reviews
Rating 8 - Good. 32 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Stayed 1 night in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Mar 2025

10/10 Excellent

Norexsi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

Eddy Marina

Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS, ATLANTA

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Williams David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones comodas y limpias y un desayuno exelente
Stayed 1 night in Nov 2022

10/10 Excellent

Sergio

Stayed 1 night in Nov 2022

8/10 Good

Jose Alejandro

10/10 Excellent

Cesar Ramón

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

6/10 Okay

Alessandro

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Stayed 1 night in Jan 2021

10/10 Excellent

Alessandra, Miami

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel, service and location but the best was the breakfast:)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Stayed 1 night in Oct 2018

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Guillermo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recomended They made pay in cash

Terrible bed. Bad staff NOT at all friendly. They made mi to pay in cash when I did the reservation with credit card
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Service and Good Wifi

Pros + Friendly Service + Good Breakfeast + Refrigerator + Good Wifi Cons + No Desk

10/10 Excellent

María gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Excelente todo buena atención
Stayed 2 nights in Apr 2025

10/10 Excellent

richar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
siempre excelente
Stayed 1 night in Mar 2025