Holiday Inn Cucuta by IHG

4.0 star property
Suburban hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Cucuta by IHG

Outdoor pool
Porch
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006
  • Place, Ventura Plaza Commercial Center
    ‪3 min walk‬
  • Place, Colon Park
    ‪6 min walk‬
  • Place, Gobernación Norte de Santander
    ‪11 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪10 min drive‬

Room options

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(47 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

San José de Cúcuta

Holiday Inn Cucuta by IHG places you next to Ventura Plaza Commercial Center and within a 5-minute walk of Banco de la Republica Cultural Area. This 96-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ventura Plaza Commercial Center - 3 min walk - 0.2 miles
  • Colon Park - 6 min walk - 0.4 miles
  • Gobernación Norte de Santander - 11 min walk - 0.6 miles
  • San Jose Cathedral - 11 min walk - 0.6 miles
  • General Santander Stadium - 14 min walk - 0.8 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Toffee - ‬4 min walk
  • ‪Kokoriko - ‬5 min walk
  • ‪Subway - ‬2 min walk
  • ‪Old Barr - ‬5 min walk

About this property

Holiday Inn Cucuta by IHG

Suburban hotel with 2 restaurants and a 24-hour fitness center
Guests staying at Holiday Inn Cucuta by IHG enjoy an outdoor pool, a 24-hour gym, and a steam room. You'll find limited parking. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
Guests can expect 45-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 50,000 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 50000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Frequently asked questions

Is a free cancellation option available at Holiday Inn Cucuta by IHG?

Holiday Inn Cucuta by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Cucuta by IHG?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cucuta by IHG on Feb 22, 2026 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cucuta by IHG?

This hotel is located in San José de Cúcuta, just steps from Ventura Plaza Commercial Center and Banco de la Republica Cultural Area, and within a short walk of Colon Park. You'll also find General Santander Stadium and Cucuta Museum of Culture less than a mile away.

Is there parking available at Holiday Inn Cucuta by IHG?

Yes, there is accessible parking available.

Does Holiday Inn Cucuta by IHG include a casino on the premises?

No, Holiday Inn Cucuta by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Cucuta by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

What amenities will couples enjoy at Holiday Inn Cucuta by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Holiday Inn Cucuta by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Cucuta by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Cucuta by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Cucuta by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Cucuta by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Cucuta by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Cucuta by IHG?

The closest major airport to Holiday Inn Cucuta by IHG is Cucuta (CUC-Camilo Daza Intl.), which is 3.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Cucuta by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Cucuta by IHG.

Holiday Inn Cucuta by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 775 out of 1006 reviews
Rating 8 - Good. 144 out of 1006 reviews
Rating 6 - Okay. 34 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Faliero, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

BERNARDO, MERIDA

everything good... clean fast
Stayed 1 night in Oct 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Abraham

Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Great staff, very helpful and friemdly, very nice room, good breakfast buffet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edecio

Stayed 1 night in Oct 2025

8/10 Good

Walter

Stayed 1 night in Oct 2025

10/10 Excellent

manuel, Bloomington

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Experience at Holiday Inn Cúcuta! My stay at the Holiday Inn Cúcuta was absolutely excellent! From the moment I arrived, the staff was warm, professional, and attentive to every detail. The check-in was quick and easy, and the team always greeted me with a smile throughout my stay. The room was spotless, comfortable, and modern — with everything I needed to relax after a long day. The breakfast buffet was delicious with a great variety of options, and the restaurant staff made the experience even better with their kindness and efficiency. The hotel’s location is perfect, right in the heart of the city and close to Ventura Plaza, shops, and great restaurants. I also appreciated how safe and well-maintained the property felt. Overall, it was a flawless stay — excellent service, comfortable rooms, and a welcoming atmosphere. I highly recommend Holiday Inn Cúcuta to anyone visiting the city!
Stayed 8 nights in Oct 2025

4/10 Poor

EMERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Aug 2025

2/10 Terrible

Héctor

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Who place is bad. I would not come back to this town if they paid me. Just not good. No air. Bottom of the barrel. I know staying at. Holiday inn is a bad choice but at least I thought familiar and solid but just not fancy. Nah. SUB PAR ON ALL FRONTS. Below motel 6. Below below
Stayed 1 night in Oct 2025

10/10 Excellent

Esdras

Stayed 4 nights in Oct 2025

10/10 Excellent

NEHOSMARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza excelente. Atencion, un 10!
Stayed 2 nights in Oct 2025

10/10 Excellent

edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanta el hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Alix

Stayed 1 night in Sep 2025

10/10 Excellent

Ismael

Stayed 1 night in Sep 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, rodeado de comercios, restaurantes, centro comerciales, se puede caminar .
Stayed 1 night in Sep 2025

8/10 Good

Selva, Weston

Liked: Cleanliness, amenities, property conditions & facilities
Overall good value for money. Price seems to go up each time we stay. Location is good as it’s next to a shopping center.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosana

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐⭐⭐⭐⭐ Mi estadía en el Holiday Inn Cúcuta fue excelente. El hotel es muy conveniente, con una ubicación ideal, todo está limpio y bien cuidado, y las habitaciones son muy confortables. El ambiente transmite tranquilidad y el servicio es muy bueno. Sin duda, volvería a hospedarme aquí otra vez.
Stayed 1 night in Sep 2025

6/10 Okay

Liza

Business traveler
Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect. The room was very clean, the shuttle service was on time, and we had excellent customer services.
Stayed 4 nights in Aug 2025