Holiday Inn Cucuta by IHG

4.0 star property
Suburban hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Cucuta by IHG

Porch
Daily buffet breakfast (COP 50000 per person)
Outdoor pool
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006
  • Ventura Plaza Commercial Center
    ‪3 min walk‬
  • Gobernación Norte de Santander
    ‪11 min walk‬
  • General Santander Stadium
    ‪14 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(23 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(44 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.8 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

San José de Cúcuta

Holiday Inn Cucuta by IHG places you next to Ventura Plaza Commercial Center and within a 5-minute walk of Banco de la Republica Cultural Area. This 96-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ventura Plaza Commercial Center - 3 min walk - 0.2 miles
  • Colon Park - 6 min walk - 0.4 miles
  • Cucuta Museum of Culture - 9 min walk - 0.5 miles
  • Gobernación Norte de Santander - 11 min walk - 0.6 miles
  • General Santander Stadium - 14 min walk - 0.8 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Centro Comercial Ventura Plaza - ‬5 min walk
  • ‪Papagayo Plaza - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Londero's Express - ‬6 min walk

About this property

Holiday Inn Cucuta by IHG

Suburban hotel with 2 restaurants and a 24-hour fitness center
Guests staying at Holiday Inn Cucuta by IHG enjoy an outdoor pool, a 24-hour gym, and a steam room. You'll find limited parking. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
Guests can expect 45-inch TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 50,000 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 50000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Frequently asked questions

Is a free cancellation option available at Holiday Inn Cucuta by IHG?

Holiday Inn Cucuta by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Cucuta by IHG?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cucuta by IHG on Aug 15, 2025 start from $59.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cucuta by IHG?

This hotel is located in San José de Cúcuta, just steps from Ventura Plaza Commercial Center and Banco de la Republica Cultural Area, and within a short walk of Colon Park. You'll also find General Santander Stadium and Cucuta Museum of Culture less than a mile away.

Will I be able to park at Holiday Inn Cucuta by IHG?

Yes, there is accessible parking available.

Does Holiday Inn Cucuta by IHG include a casino on the premises?

No, Holiday Inn Cucuta by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Cucuta by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 8 PM.

Is Holiday Inn Cucuta by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Holiday Inn Cucuta by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Cucuta by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Cucuta by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Cucuta by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Cucuta by IHG though service animals are welcome.

Does Holiday Inn Cucuta by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Cucuta by IHG?

The closest major airport to Holiday Inn Cucuta by IHG is Cucuta (CUC-Camilo Daza Intl.), which is 3.7 mi away (14 minutes by car).

Are there rooms with balconies at Holiday Inn Cucuta by IHG?

No, at Holiday Inn Cucuta by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Cucuta by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Atentos con este hotel. Es el único que, a pesar de que tengo el sello de entrada a Colombia en el pasaporte, cobra un 'impuesto/cobro' adicional. Según Expedia, el hotel ya estaba completamente pagado. Otros hoteles en Cúcuta y en el resto de Colombia no hacen este cobro adicional. Dudo al 100% de la honestidad de sus prácticas comerciales.
Stayed 1 night in Jun 2025

10/10 Excellent

Yudymar

Stayed 1 night in May 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Traveled with family and small children
Liked: Amenities
My stay at the Holiday Inn in Cúcuta was excellent. The location is perfect, with shopping centers, restaurants, and stores just steps away, making everything super convenient. The staff was incredibly friendly and attentive at all times—they truly go the extra mile to make you feel welcome. The rooms were in perfect condition: clean, comfortable, and well-maintained. The included breakfast was also a highlight, with a great variety of delicious options. Definitely a top choice for anyone visiting the city.
Stayed 1 night in Apr 2025

10/10 Excellent

NORVELINA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!
Stayed 1 night in Apr 2025

10/10 Excellent

sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Great breakfast and lunch. Nice area for shopping and food court
Stayed 1 night in Apr 2025

10/10 Excellent

Francia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rene Rafael

Liked: Amenities
Services
Stayed 8 nights in Apr 2025

10/10 Excellent

Francia

Stayed 1 night in Apr 2025

10/10 Excellent

laura

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean and very convenient next to a mayor mall
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Reymon

Business traveler
Liked: Amenities, property conditions & facilities
Amazing food
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Stella

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly always. There is always a taxi available outside the hotel. The room was clean and well-maintained by cleaning service. I feel awful I forgot to leave a tip my last day!!! Please contact me if there is a way for me to pay them. Please!! Pool is nice. Bar at top of hotel has good pizza and drinks. Neighborhood was pretty safe. I was able to walk around through the night, but I wouldn’t recommend it and neither do the citizens. But there is a 24 hour farmacia on the same block and a larger one 2 blocks over to shop for items. Only bad thing is constantly being asked for money & monetary exchange services hours were pretty non-existent. But I recommend using Western Union to send yourself cash. It’s much cheaper than $$$ exchange or ATMs.
Stayed 9 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó!
Stayed 2 nights in Mar 2025

10/10 Excellent

Importadora

Stayed 1 night in Feb 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Harid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gerson, New York City

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay in Cucuta, Colombia. The hotel is near to shopping center and restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. Staff extremely communicative and supportive. Only issue is if you have a car, parking is limited. If this isn't an issue, this was an amazing stay!
Stayed 6 nights in Dec 2024

8/10 Good

Jamie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place only complaint the sheet had a blood stain on them
Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique, lake Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 4 nights in Jan 2025