Hotel Zetta San Francisco

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Zetta San Francisco

2 bars/lounges, lobby lounge
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
55 5th St, San Francisco, CA, 94103
  • Place, Moscone Convention Center
    ‪6 min walk‬
  • Place, Union Square
    ‪8 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Well and Away)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Zetta)

  • 800 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Hotel Zetta San Francisco is within a 10-minute walk of popular sights such as San Francisco Museum of Modern Art and Union Square. This 116-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Westfield San Francisco Centre - 1 min walk - 0.1 miles
  • Moscone Convention Center - 6 min walk - 0.4 miles
  • Warfield Theatre - 6 min walk - 0.4 miles
  • Union Square - 8 min walk - 0.5 miles
  • San Francisco Museum of Modern Art - 8 min walk - 0.5 miles

Getting around

  • Market St & 5th St Stop - 2 min walk
  • San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 25 min drive

Restaurants

  • ‪The Melt - ‬4 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Shake Shack - ‬4 min walk
  • ‪Soma Restaurant & Bar - ‬1 min walk
  • ‪54 Mint - ‬2 min walk

About this property

Hotel Zetta San Francisco

Guests of Hotel Zetta San Francisco enjoy a gym, free WiFi in public areas, and a conference center. Valet parking is offered for USD 65 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an arcade/game room, express check-out, and a water dispenser.
Guests can expect free WiFi and 46-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Hotel Zetta San Francisco?

Hotel Zetta San Francisco offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Zetta San Francisco?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on Apr 5, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Zetta San Francisco?

This hotel is situated in Downtown San Francisco within a 10-minute walk of San Francisco Museum of Modern Art and Union Square. You'll also find Oracle Park and San Francisco Bay within a short drive.

Will I be able to park at Hotel Zetta San Francisco?

Yes, valet parking is offered for USD 65 per night with in/out privileges.

Does Hotel Zetta San Francisco have a casino at the property?

No, Hotel Zetta San Francisco doesn't have a casino.

Is there an indoor pool at Hotel Zetta San Francisco?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Zetta San Francisco?

Amenities that appeal to couples at this hotel include a down comforter, bathrobes, and slippers.

Does Hotel Zetta San Francisco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Zetta San Francisco have a restaurant that serves breakfast?

Yes, Hotel Zetta San Francisco has 2 restaurants, and serves to-go breakfast on weekday mornings for a surcharge.

Will Hotel Zetta San Francisco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Zetta San Francisco for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Hotel Zetta San Francisco have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Zetta San Francisco?

The closest major airport to Hotel Zetta San Francisco is San Francisco Intl. Airport (SFO), which is 13.8 mi away (25 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.3 mi away (35-minute drive).

Can I book a room with a balcony at Hotel Zetta San Francisco?

No, there aren't any guestrooms at Hotel Zetta San Francisco that offer a balcony.

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Napasorn

Traveled with partner
Liked: Cleanliness
This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carson

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great staff - friendly and helpful. Beautiful room. And very very quiet. Plus, snacks and cocoa in the lobby. This will be my hotel for my next visits.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Staff wonderful hotel very convenient for Powell Street station
Stayed 10 nights in Nov 2025

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was very lovely. It’s SF so you are right downtown. However, the games and some of the lobby furniture condition was subpar. No sand in the shuffleboard and the soccer balls for the soccer plinko we’re all deflated. Half of the furniture in the lobby was in poor condition, including the upstairs lounging area.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
M
Stayed 4 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Good size room and nice showroom products. There was no coffee machine in the room so I asked reception and they provided one, however, the cups were not cleaned the next day nor the pods replaced. By the bar, they have pool table and games, which is a nice touch. They do not really provide breakfast in the hotel, but they do have free coffee and you can buy some pastries at the bar in the morning. It is conveniently located near the Powell Barts station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with large rooms. Staff was very nice and amenities were great. They kept the free coffee hidden and poorly labeled though. Not sure if I was drinking decaf or regular coffee.
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Aliyah

Stayed 1 night in Nov 2025

4/10 Poor

Marianne

Stayed 3 nights in Oct 2025

10/10 Excellent

Edmond

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

8/10 Good

Sarah R

Stayed 3 nights in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Susannah

Stayed 3 nights in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Great location, great price, clean
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 4 nights in Oct 2025

8/10 Good

Wen

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and big room
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky decor, friendly staff, central air conditioning, quiet rooms, cute bathroom with walk-in shower, comfy bed, really nice gym. One of the best hotels in SF! Only thing missing from the room was a microwave, but the front staff reheated food for me.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sharique

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t usually write reviews, but my experience with Hotel Zetta was so frustrating and mishandled that I feel obligated to warn others. I had a fully paid, confirmed reservation at Hotel Zetta, only to arrive and be told — without any explanation — that my booking could not be honored. Instead, I was moved without consent to Hotel Zeppelin. That’s where things went from bad to worse. The room we were given (Room 637) was filthy, with visible dust coating the surfaces, and the air conditioning made a constant, unbearable noise. I have photos showing the dust buildup. It was obvious that this room hadn’t been properly cleaned or maintained. We informed the front desk the next morning that we wouldn’t stay under those conditions. They agreed and promised a refund, confirming that we were checked out. Two nights were eventually refunded through Orbitz — but then, unbelievably, my credit card was charged again for the same nights I didn’t stay. That kind of unauthorized charge isn’t just a clerical mistake — it feels dishonest. I’ve had to dispute it directly with my credit card company. In short: My paid reservation at Zetta was not honored. I was moved to another hotel without consent. The replacement room was dirty and noisy. I was charged for nights I never stayed. I’ve stayed at many hotels, and I’ve never seen this level of disorganization and disregard for guests. Until Hotel Zetta (and the management behind it) address these issues, I strongly recommend staying
Stayed 3 nights in Oct 2025

10/10 Excellent

Dat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

4/10 Poor

Philip

Business traveler
Disliked: Staff & service
Poor experience. Has gone downhill. Lobby was dead and bar was closed both nights I was there. Gym was smelly and tired. A resort fee of $35 a day was a joke - there were no amenities
Stayed 2 nights in Oct 2025