This was the worst possible VRBO stay. Bugs everywhere! Bugs in both beds, in the shower, all over the kitchen counters, and a live bug in the fridge. Absolutely disgusting. The property management company could not have been any worse to deal with. When we explained the problem their response was “there’s bug spray under the kitchen sink”. We ended up going to a hotel. After filing complaints, photos and videos; the company would only send a 50% refund because we were outside the “cancellation policy”. We did not “cancel” our vacation. The unit was disgusting and shouldn’t have been rented.