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Best Western Plus Hacienda Hotel Old Town

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, sun loungers
Exterior
Breakfast area
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4041 Harney St, San Diego, CA, 92110
  • Place, Heritage Park
    ‪1 min walk‬
  • Place, Whaley House Museum
    ‪3 min walk‬
  • Place, Old Town San Diego State Park
    ‪7 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Diego

Located in Old Town San Diego within a short walk of Old Town San Diego State Park, Best Western Plus Hacienda Hotel Old Town is within a mile (2 km) of other popular sights such as University of San Diego. This 197-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mormon Battalion Historic Site - 1 min walk - 0.0 miles
  • Heritage Park - 1 min walk - 0.1 miles
  • Whaley House Museum - 3 min walk - 0.2 miles
  • Presidio Park - 3 min walk - 0.2 miles
  • Old Town San Diego State Park - 7 min walk - 0.4 miles

Getting around

  • Washington Street Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 16 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Casa de Reyes - ‬5 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪Casa Guadalajara - ‬8 min walk
  • ‪ARCO - ‬9 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

At Best Western Plus Hacienda Hotel Old Town, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 30 per day, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
40-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are also available. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Hilton Garden Inn San Diego Old Town/SeaWorld Area
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,431 reviews
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The price is $135
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

What's there to see near Best Western Plus Hacienda Hotel Old Town?

This hotel is situated in Old Town San Diego within a short 8-minute walk of Old Town San Diego State Park. You'll also find Mission Bay and Balboa Park within a short drive.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on May 12, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Hacienda Hotel Old Town?

Yes, parking is offered for USD 30 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus Hacienda Hotel Old Town feature a casino on the premises?

No, Best Western Plus Hacienda Hotel Old Town doesn't have a casino.

Is there an indoor pool at Best Western Plus Hacienda Hotel Old Town?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Best Western Plus Hacienda Hotel Old Town?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Best Western Plus Hacienda Hotel Old Town?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hacienda Hotel Old Town have a restaurant that serves breakfast?

Yes, Best Western Plus Hacienda Hotel Old Town serves breakfast for a surcharge at Old Town Tequila Factory.

Will Best Western Plus Hacienda Hotel Old Town allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Hacienda Hotel Old Town though service animals are welcome.

Are there connecting rooms at Best Western Plus Hacienda Hotel Old Town?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Hacienda Hotel Old Town?

The closest major airport to Best Western Plus Hacienda Hotel Old Town is San Diego Intl. Airport (SAN), which is 3.9 mi away (16 minutes by car). Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 8.1 mi away (16-minute drive).

Can I book a room with a balcony at Best Western Plus Hacienda Hotel Old Town?

Yes, some guestrooms at Best Western Plus Hacienda Hotel Old Town offer a balcony and may feature courtyard views.

Does Best Western Plus Hacienda Hotel Old Town have a wedding venue on site?

Take advantage of the wedding venue at Best Western Plus Hacienda Hotel Old Town if you plan to say "I do" during your trip.

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1110 out of 1998 reviews
Rating 8 - Good. 418 out of 1998 reviews
Rating 6 - Okay. 264 out of 1998 reviews
Rating 4 - Poor. 114 out of 1998 reviews
Rating 2 - Terrible. 92 out of 1998 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Patricia, Anaheim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was terrible and dirty, expensive $30
Stayed 1 night in May 2026

8/10 Good

MArgaret

Traveled with family and small children
Great location and pool. Old school Mexican vibe. Rooms older but comfortable enough.
Stayed 3 nights in Feb 2026

10/10 Excellent

Juanita

Love coming to this hotel great staff & very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

8/10 Good

Maurita

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great although the beds could be updated, or bed was squeaky and a little hard.
Stayed 1 night in Jan 2026

10/10 Excellent

Yessica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is really nice, breakfast delicious and staff great
Stayed 1 night in Feb 2026

10/10 Excellent

Kanji

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was so friendly and helpful. Loved the layout, the tiles, the fountains. Amazing breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Great room and great service. Was in San Diego earlier than expected and my room was ready two hours before. Great experience and a lot of things to do nearby! Definitely staying again!
Stayed 1 night in Jan 2026

10/10 Excellent

Marvin

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great as always.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, amenities
A very beautiful place full of charm and authenticity. The room was very big and quiet. Steps from all the little stores in Old Downtown. The shuttle driver was very friendly. We cannot wait to come back for a longer stay!
Stayed 1 night in Jan 2026

8/10 Good

Alma, Santa Teresa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok some staff were dude with no maners
Stayed 3 nights in Jan 2026

8/10 Good

Julio

Traveled with partner
Liked: Cleanliness
The hotel grounds are impressive and aesthetically pleasing. You get some nice views of old town and the surrounding area. The included breakfast at the tequila factory is a nice addition. I also enjoyed the lobby coffee machine and the nice staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Hector

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok but went I check in a black skinny guy was very rude and my room wasn’t ready by 4:45 pm and went i arrived at :11:30 I ask if is possible check early and the says come back on 1/1/2 hours and will be ready and never happened so I missed my appointments
Stayed 1 night in Jan 2026

10/10 Excellent

CYNTHIA, SONORA

Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not your ordinary hotel, there are several small buildings that make up the facility. It's a beautiful setting. Our room was large and clean. The staff was very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

martin, Chestnut Hill

Stayed 4 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

8/10 Good

Jim

Wonderful but the heater didn't seem to work at 72 degrees.
Stayed 1 night in Jan 2026

10/10 Excellent

Marcia

Liked: Cleanliness
Location was outstanding. Room was clean. Couldn't believe the cost for what you get. Would stay every chance I got
Stayed 1 night in Jan 2026

8/10 Good

Donovan

Liked: Cleanliness, amenities
Great location
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia Matthew

Perfect place to explore Old Town.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was great like always great staff very quick to getting our room
Stayed 1 night in Jan 2026

10/10 Excellent

Leigh-Ann

Liked: Cleanliness, staff & service, amenities
Very attractive hotel! Jeff, shuttle van driver to airport was incredibly kind and helpful. Only issue: Long line and wait to check-in even though it was several hours after check-in time. However, Super close to Old Town with multiple souvenir stores and restaurants. Easy to get complimentary coffee, tea, water. I would love to return to this hotel and will do so, if I am in San Diego again.
Stayed 1 night in Jan 2026

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