Casa del Alma Hotel Boutique & Spa

4.0 star property
Beaux Arts hotel with a full-service spa and a health club
VIP Access

Choose dates to view prices

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Building design
Interior
Junior Suite | Living area | 42-inch LCD TV with cable channels, TV
Terrace/patio

Popular amenities

  • Gym
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Explore the area

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    ‪2 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Santo Domingo Handicraft Market
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite (Master)

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Located in De La Merced, Casa del Alma Hotel Boutique & Spa is adjacent to Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. This 27-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 6 min walk - 0.4 miles
  • Ciudad Cuauhtemoc - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Beaux Arts hotel with a full-service spa and a health club
Guests staying at Casa del Alma Hotel Boutique & Spa enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2400 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and express check-in.
Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Sitting areas, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (409 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 650.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Casa del Alma Hotel Boutique & Spa?

Casa del Alma Hotel Boutique & Spa offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Casa del Alma Hotel Boutique & Spa?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Casa del Alma Hotel Boutique & Spa on Aug 7, 2025 start from $110.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Casa del Alma Hotel Boutique & Spa?

This hotel is situated in De La Merced, just steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral, and within a short walk of Plaza 31 de Marzo. You'll also find Ex-Convent of Santo Domingo and Arches of Carmen less than a mile away.

Is parking available on site at Casa del Alma Hotel Boutique & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa at Casa del Alma Hotel Boutique & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, aromatherapy, and couples treatments.

Does Casa del Alma Hotel Boutique & Spa have a casino on the premises?

No, Casa del Alma Hotel Boutique & Spa doesn't have a casino.

Will I find an indoor pool at Casa del Alma Hotel Boutique & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Casa del Alma Hotel Boutique & Spa?

Amenities that appeal to couples at this hotel include a pillowtop mattress, free Internet access, and bathrobes.

Are there hot tubs at Casa del Alma Hotel Boutique & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Casa del Alma Hotel Boutique & Spa feature a restaurant that includes a breakfast menu?

No, Casa del Alma Hotel Boutique & Spa doesn't have a restaurant that serves breakfast.

Will Casa del Alma Hotel Boutique & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Casa del Alma Hotel Boutique & Spa.

Are there connecting rooms at Casa del Alma Hotel Boutique & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Casa del Alma Hotel Boutique & Spa?

The closest major airport to Casa del Alma Hotel Boutique & Spa is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Are there rooms with balconies that I can book at Casa del Alma Hotel Boutique & Spa?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city or courtyard views.

Does Casa del Alma Hotel Boutique & Spa offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Casa del Alma Hotel Boutique & Spa.

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 236 out of 294 reviews
Rating 8 - Good. 37 out of 294 reviews
Rating 6 - Okay. 15 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 1 out of 294 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, el personal muy amable y todo muy limpio. El reustaraunte muy limpio y rico.
Stayed 7 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

santa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025

10/10 Excellent

Jana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

katya

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Saúl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Saúl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leif

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023