2/10 Terrible
Kirk, Huntsville
Traveled with family
Jun 17, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
For what we paid, this is absolutely not what we expected. This was worse than a Motel 6. The carpet was filthy in the hallway, the shower kept filling and there was mold around fixtures. The bar in the shower has broken parts. The pillows had no pillow cases which we had to ask for and no toilet paper in the room. The hallway and room smelt like cigar smoke even though it says non-smoking. Yes, they did say breakfast was takeaway but what they called breakfast was an absolute joke. No coffee was available, and we were told by another guest who apparently had been there a few days that they took away the coffee and that each time he came to get breakfast the pastries were stale. All they had were mini muffins in plastic, soft granola bars and instant oatmeal packets. There was a coffee machine but no coffee, you could only get hot water. Shut that place down or lower the price because it's not worth the money. Have stayed at this same hotel chain before and never had it been this terrible. Do better or reduce your price. What a waste of money. Trying to add photos but it won't let me.
Kirk
Stayed 1 night in Jun 2025
